1-855-693-2333 Windows License Scam Virus – Remove It

This blog post has been made in order to best explain what is the “Your Windows License Key has Expired , Please get a new one by calling on +1-855-693-2333” tech support scam and how you can remove the virus that may be related to it on your computer.

A new Microsoft Fake Tech support type of scam was recently detected to attack computer systems. The scam’s main purpose is to convince victims that their Windows license is expired and then get them to pay money to “renew” it. As researcher @Takedownscammer has recently reported, this scam should not be trusted even if you receive calls from it and if you note it, the best thing that you can do is block the number from your cell phone. If your computer receives a message that your license is expired and you should call +1-855-693-2333, we strongly suggest that you read this article thoroughly.

Threat Summary

Name 1-855-693-2333 "Virus"
Type Tech Support Scam / Lockscreen Malware
Short Description Aims to convince victims that their license for Windows has expired and they should call +1-855-693-2333 to buy a new one.
Symptoms You may receive a call from +1-855-693-2333, stating your license has expired. You may also have you Windows screen locked with a message to call the number.
Distribution Method Via malicious files or via adware.
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss 1-855-693-2333 "Virus".

+1-855-693-2333 Scam “Virus” – Distribution Methods

The primary method of distribution that is related to the +1-855-693-2333 scam virus may be to send you malicious files that pretend to be legitimate e-mail attachments. These types of files may contain the main virus infection file, that poses as:

  • Receipt.
  • Invoice.
  • Order confirmation.
  • Suspicious account activity report.

Besides this, you may have also been infected by the +1-855-693-2333 lock-screen virus as a result of opening a malicious file which you believed is a crack or patch of your favourite game or program. Another possible scenarios is if the files pretend to be the setups of your favourite programs, including what appears to be their portable versions.

+1-855-693-2333 Scam “Virus” – Analysis

Once the +1-855-693-2333 – related malware has compromised your computer, the virus may immediately tamper with your Windows Lockscreen settings. This can happen if it performs modifications in the Windows Registry Editor as an administrator. The following Windows Registry sub-keys may have value entriess added by this virus:

→ HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Personalization

The outcome of editing those keys with custom screen created by the crooks may be the Login screen of Windows 10 looking like the following:

Then, the scammers ask victims to pay a lot of money to enter a code, usually somewhere within hundreds of dollars for what they refer to is “the new activation key”. However, in reality we will have you know that there is no such key and that this is clearly a scam.

In addition to this, if you see such messages on your PC and it has already been compromised by the +1-855-693-2333 lockscreen scam malware, chances are it may perform other unwanted activities on your computer as well, like:

  • Create mutexes.
  • Take screenshots.
  • Obtain saved passwords.
  • Steal saved data.
  • Obtain details about your computer..
  • Open and copy files.
  • Log the keystrokes you type.

All of these dangers point out to the recommended removal of the +1-855-693-2333 scam virus and the blocking of the +1-855-693-2333 number from your phone.

Remove +1-855-693-2333 – Related Malware

If you want to bypass this lock-screen and remove any malware related to it, we would suggest that you follow the removal manual that is underneath this article. It has been created to help you to identify and delete the malicious files and objects related to +1-855-693-2333 malware on your computer. If the first two manual removal methods do not seem to work, we would advise you to use what most experts would use and that is to run a scan via an advanced anti-malware software. Such program will automatically remove all malicious files that may be related to this scam on your computer and will also ensure that your PC stays protected against any infections in the future too.


Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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How to Remove 1-855-693-2333 "Virus" from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove 1-855-693-2333 "Virus"


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall 1-855-693-2333 "Virus" and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by 1-855-693-2333 "Virus" on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by 1-855-693-2333 "Virus" there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for 1-855-693-2333 "Virus" with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of 1-855-693-2333 "Virus" from Mac OS X.

Step 1: Uninstall 1-855-693-2333 "Virus" and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to 1-855-693-2333 "Virus":

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to 1-855-693-2333 "Virus". If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to 1-855-693-2333 "Virus". Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove 1-855-693-2333 "Virus" via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as 1-855-693-2333 "Virus". If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Remove 1-855-693-2333 "Virus" from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Erase 1-855-693-2333 "Virus" from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Uninstall 1-855-693-2333 "Virus" from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Remove 1-855-693-2333 "Virus" from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

stf-safari preferences

Step 4: After that, select the 'Extensions' Tab.


Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-855-693-2333 "Virus" will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Eliminate 1-855-693-2333 "Virus" from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.

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