A new form of tech support scam was recently identified on by scam research specialists. The scam aims to convince users that their computer is under threat and they must call he number 1-888-729-6918 in order to convince users to pay a large sum of money in order to fix their computers. The good news is that there may be nothing wrong with your computer and your information may be just fine. However, this page may have ended up on your computer as a result of an adware or a browser hijacker application that may have brought it up as a browser redirect on your PC.
|Type||Tech Support Scamr|
|Short Description||Aims to trick you into calling a fake tech support number in order to extort you for money.|
|Symptoms||A web page, stating ** Microsoft Warning Alert ** ERROR # MS-SYSINFO32 asking to call the number provided.|
|Distribution Method||Bundled downloads. Web pages which may advertise it.|
|Detection Tool|| See If Your System Has Been Affected by malware |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss 1-888-729-6918 Scam.|
1-888-729-6918 Microsoft Warning Alert – Distribution Methods
The main method via which this scam may replicate could be conducted via multiple different types of websites or programs. If the page comes on your browser from visiting another site, it is usually because the site you have visited Is a low-reputation type of site, that makes it possible to perform a set of different types of activities, like causing redirects to such pages, even if you have an ad-blocking software added.
In addition to this, the scam may also be related to various different types of ad-supported programs, whose primary purpose may be to cause redirects on your web browser to such or other suspicious pages.
1-888-729-6918 Tech Support Scam – More Information
As soon as the 1-888-729-6918 tech support scam is installed on the computers of victims, users may encounter the following image:
The scam may scare victims that their following information is compromised:
- Facebook Credentials.
- Credit Card Information.
- E-mail information.
- Photos on your computer.
The full scam message states the following:
** Microsoft Warning Alert **
Malicious Pornographic Spyware/Riskware Detected
Please call us immediately at: 1-888-729-6918
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic Spyware and riskware. The following information is being stolen…
> Facebook Logins
> Credit Card Details
> Email Account Logins
> Photos stored on this computer
You must contact us immediately so that our expert engineers can walk you through the removal process over the phone to protect your identity. Please call us within the next 5 minutes to prevent your computer from being disabled or from any information loss.
In addition to this, a pop-up may appear with the following error message:
** Microsoft Warning Alert **
“The server microscftOxBOdeOMusgq is asking for your
username and password. The server reports that it is from
Suspicious activity detected on your IP address due to
harmful virus installed in your computer. Call Toll Free now
1-888-729-6918 2 for any assistance. Your data is at a serious
riskThene is a system file missing due to some harmfull virus
Debug malware error. system failure. Please contact
technicians to rectify the issue‘Please do not open internet
browser for your security issue to avoid data corruption on
your operating system. Please contact technicians at ToIIIree
Helpline at @ 1-888-729-6918 (Toll free) PLEASE DO NOT
SHUT DOWN OR RESTART YOUR COMPUTER. DOING THAT
MAY LEAD TO DATA LOSS AND FAILURE OF OPERATING
SYSTEM , HENCE NON BOOTABLE SITUATION RESULTING
COMPLETE DATA LOSS . CONTACT ADMINISTRATOR
DEPARTMENT TO RESOLVE THE ISSUE ON TOLL FREE]
As you can see, the scammers want to trick you that your device has been compromised and they also aim to request you to call the fake tech support number 1-888-729-6918. In addition to this, the scammers may also aim to motivate you into calling the number provided and convince you that your crucial and most sensitive information is also at risk. In addition to this, the scammers often aim to convince victims to install rogue and fake antivirus or fake repair programs, which ask for hundreds of dollars to buy their licensed versions. The outcome of those licensed versions may be to remove nothing but fake error detections on your device, but only take your money and having you type in your credit card to buy their full versions.
More so, since you see these redirections and pop-ups, like the Microsoft Warning Alert scam, you may also be seeing other types of pop-ups and messages to appear on your computer, since the issue may be adware-related as well. And if you have adware or another form of ad-supported program, you may also see the following:
- Browser redirects.
- Ad-supported search results.
In the events that you have such programs to be added to your computer, you may also be redirected to malicious websites, that may be dangerous in more than one way and malware infection could be your least problems as a result of that.
Remove 1-888-729-6918 Tech Support Scam
If you want to get rid of the 1-888-729-6918 pages and secure your computer effectively we would suggest that you follow the removal instructions that are underneath this article. They have been created with the main idea to help you delete this unwanted program either manually or automatically from your computer. If you are unable to identify the app that is causing your browser to open pages, like the 1-888-729-6918 Microsoft Warning Alert one, we would advise what most cyber-security experts would and that is to scan your computer using an advanced anti-malware software. Such program aims to automatically detect any issues and unwanted software on your computer and remove them to secure your machine.
- Guide 1: How to Remove 1-888-729-6918 Scam from Windows.
- Guide 2: Get rid of 1-888-729-6918 Scam from Mac OS X.
- Guide 3: Remove 1-888-729-6918 Scam from Google Chrome.
- Guide 4: Erase 1-888-729-6918 Scam from Mozilla Firefox.
- Guide 5: Uninstall 1-888-729-6918 Scam from Microsoft Edge.
- Guide 6: Remove 1-888-729-6918 Scam from Safari.
- Guide 7: Eliminate 1-888-729-6918 Scam from Internet Explorer.
How to Remove 1-888-729-6918 Scam from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove 1-888-729-6918 Scam
Step 2: Uninstall 1-888-729-6918 Scam and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by 1-888-729-6918 Scam on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by 1-888-729-6918 Scam there. This can happen by following the steps underneath:
Get rid of 1-888-729-6918 Scam from Mac OS X.
Step 1: Uninstall 1-888-729-6918 Scam and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove 1-888-729-6918 Scam via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove 1-888-729-6918 Scam from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase 1-888-729-6918 Scam from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall 1-888-729-6918 Scam from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove 1-888-729-6918 Scam from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-888-729-6918 Scam will be removed.
Eliminate 1-888-729-6918 Scam from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.