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Remove Scam (1-888-345-8305)

stf-raw6help-xyz-tech-support-scam-russian-network-virus-1-888-345-8305-fake-message-full-page is a website that is directly involved with a tech support scam. The site uses 1-888-345-8305 for the contact phone number. People that run this scam might call you from that number. You can experience endless redirects while browsing and be unable to interact with your browser or with your computer for some time. The background of the main page tries to convince you that you are in a Russian spammer’s network. You should read the full article to see how to counter the fake messages.

Threat Summary
TypeTech Support Scam
Short DescriptionThe tech support scam is made in a way that tries to push you into calling the phone number provided on the site, trying to make you believe that your PC has problems.
SymptomsA message shows as a background on the site, as if your internet connection is a part of a remote server located in Russia. Pop-up boxes will appear saying that you need to contact the given phone number to fix the issue.
Distribution MethodFreeware Installers, Suspicious Sites, Browser Redirects
Detection Tool See If Your System Has Been Affected by


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss – Methods of Delivery

This tech support scam utilizes multiple delivery methods. More often than not, when you are browsing through suspicious websites with no reputation, or click on advertisements, you can get the scam to appear. Also, redirects connected to various suspicious links or a PUP (potentially unwanted program) can load the tech support scam on your PC. You will see the 1-888-345-8305 number in message boxes loaded from the website.

Unwanted software that causes the 1-888-345-8305 phone number to display on your browsers or make the website to appear and redirect you can come packed in third-party installations. Freeware and bundle applications typically come with such packages. They might have additional features set for installation by default. In case you wish to avoid such installations you could do it by finding an Advanced or Custom settings menu inside the setup. – More Information is a website involved with a technical support scam which tries to trick people into calling the 1-888-345-8305 phone number. The website shows pop-ups that display long messages which want to convince you that you have issues with your PC and internet connection.

People still fall victim to such scams and report seeing many other websites displaying the same error messages. One of them is All these websites are made of a single webpage that claims that you are in a Russian remote server network.

You can see the background here:


When the website related to the tech support scam is loaded inside a browser, a message in a pop-up box will show. The message blocks you from using the Web page, and if you click on it, a new tab and new window of the browser will show with the same message, blocking both your browser and screen for five or more seconds. That can eventually slow down your computer machine.

Here is how the pop-up message looks like:


The pop-up message reads: says…
System Official Support
An automatic file transfer to a remote computer is detected by System Firewall.Please Click OK to Authorize the Transfer of data file.
If This transfer is not authorized or initiated by you, Then This can be an attempt of data theft. Please Call System Network Engineer immediately to Diagnose your PC Security status.
Tollfree Number : 1-888-345-8305
Do not turn off your computer or close browser, to avoid any hardware failure. Suspicious activity of intrusions detected which is trying to redirect you to an attack site.
This may happen due to obsolete virus protections.
To fix, please call system support at 1-888-345-8305 immediately. Please ensure you do not restart your computer to prevent data loss.
(1) Potential Threat Detected! warning:
Call 1-888-345-8305 immediately for assistance on how to remove the virus. The call is toll-free.

The cyber crooks want you to believe that the only viable solution for fixing your supposedly problematic internet connection and PC is if you call the 1-888-345-8305 number. They will even try to release any doubts you have for making the call by playing an audio file from the website. The file contains a pre-recorded message of a woman who shortly and simply says that you need to call technical support on the toll-free number.

If you have found yourself on the page with the scam, you will read later in the pop-up message that you should not interact with your computer, to prevent data loss as there is a virus found. The trick here is to keep making you think that there is a virus that you cannot remove, and you have to make the call.

Do NOT call these con artists because they will just swindle you for money. The call is not toll-free as the website claims and even the shortest call can cost you a fortune. Also, the criminals will make an attempt to extract personal data, banking and other financial details from you. Any information they get can be later sold on the black market and might even lead to identity theft.

Remove Completely

To remove manually from your PC, follow the step-by-step removal instructions given below. If the manual removal does not get rid of the scam and redirects effectively, you should search for and remove any leftover items with an advanced anti-malware tool. Such software will keep your system safe in the future.


Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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