Raw6help.xyz is a website that is directly involved with a tech support scam. The site uses 1-888-345-8305 for the contact phone number. People that run this scam might call you from that number. You can experience endless redirects while browsing and be unable to interact with your browser or with your computer for some time. The background of the main page tries to convince you that you are in a Russian spammer’s network. You should read the full article to see how to counter the fake messages.

Threat Summary

Name	Raw6help.xyz
Type	Tech Support Scam
Short Description	The tech support scam is made in a way that tries to push you into calling the phone number provided on the site, trying to make you believe that your PC has problems.
Symptoms	A message shows as a background on the site, as if your internet connection is a part of a remote server located in Russia. Pop-up boxes will appear saying that you need to contact the given phone number to fix the issue.
Distribution Method	Freeware Installers, Suspicious Sites, Browser Redirects
Detection Tool	See If Your System Has Been Affected by Raw6help.xyz Download Malware Removal Tool
User Experience	Join Our Forum to Discuss Raw6help.xyz.

Raw6help.xyz – Methods of Delivery

This tech support scam utilizes multiple delivery methods. More often than not, when you are browsing through suspicious websites with no reputation, or click on advertisements, you can get the scam to appear. Also, redirects connected to various suspicious links or a PUP (potentially unwanted program) can load the tech support scam on your PC. You will see the 1-888-345-8305 number in message boxes loaded from the Raw6help.xyz website.

Unwanted software that causes the 1-888-345-8305 phone number to display on your browsers or make the Raw6help.xyz website to appear and redirect you can come packed in third-party installations. Freeware and bundle applications typically come with such packages. They might have additional features set for installation by default. In case you wish to avoid such installations you could do it by finding an Advanced or Custom settings menu inside the setup.

Raw6help.xyz – More Information

Raw6help.xyz is a website involved with a technical support scam which tries to trick people into calling the 1-888-345-8305 phone number. The website shows pop-ups that display long messages which want to convince you that you have issues with your PC and internet connection.

People still fall victim to such scams and report seeing many other websites displaying the same error messages. One of them is rockno5.xyz. All these websites are made of a single webpage that claims that you are in a Russian remote server network.

You can see the background here:

When the website related to the tech support scam is loaded inside a browser, a message in a pop-up box will show. The message blocks you from using the Web page, and if you click on it, a new tab and new window of the browser will show with the same message, blocking both your browser and screen for five or more seconds. That can eventually slow down your computer machine.

Here is how the pop-up message looks like:

The pop-up message reads:

Raw6help.xyz says…
System Official Support
An automatic file transfer to a remote computer is detected by System Firewall.Please Click OK to Authorize the Transfer of data file.
If This transfer is not authorized or initiated by you, Then This can be an attempt of data theft. Please Call System Network Engineer immediately to Diagnose your PC Security status.
Tollfree Number : 1-888-345-8305
Do not turn off your computer or close browser, to avoid any hardware failure. Suspicious activity of intrusions detected which is trying to redirect you to an attack site.
This may happen due to obsolete virus protections.
To fix, please call system support at 1-888-345-8305 immediately. Please ensure you do not restart your computer to prevent data loss.
(1) Potential Threat Detected! warning:
Call 1-888-345-8305 immediately for assistance on how to remove the virus. The call is toll-free.

The cyber crooks want you to believe that the only viable solution for fixing your supposedly problematic internet connection and PC is if you call the 1-888-345-8305 number. They will even try to release any doubts you have for making the call by playing an audio file from the Raw6help.xyz website. The file contains a pre-recorded message of a woman who shortly and simply says that you need to call technical support on the toll-free number.

If you have found yourself on the Raw6help.xyz page with the scam, you will read later in the pop-up message that you should not interact with your computer, to prevent data loss as there is a virus found. The trick here is to keep making you think that there is a virus that you cannot remove, and you have to make the call.

Do NOT call these con artists because they will just swindle you for money. The call is not toll-free as the Raw6help.xyz website claims and even the shortest call can cost you a fortune. Also, the criminals will make an attempt to extract personal data, banking and other financial details from you. Any information they get can be later sold on the black market and might even lead to identity theft.

Remove Raw6help.xyz Completely

To remove Raw6help.xyz manually from your PC, follow the step-by-step removal instructions given below. If the manual removal does not get rid of the scam and redirects effectively, you should search for and remove any leftover items with an advanced anti-malware tool. Such software will keep your system safe in the future.

Manually delete Raw6help.xyz from Windows and your browser

Note! Substantial notification about the Raw6help.xyz threat: Manual removal of Raw6help.xyz requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

1. Remove or Uninstall Raw6help.xyz in Windows

Remove or Uninstall Raw6help.xyz in Windows.

Step 1: Remove/Uninstall Raw6help.xyz in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).

In the field type in “appwiz.cpl” and press ENTER (fig.2).

This will open a window with all the programs installed on the PC.
Select the program that you want to remove, and press “Uninstall” (fig.3).

Follow the instructions above and you will successfully uninstall Raw6help.xyz.

2. Remove Raw6help.xyz from Your Browser and Your Registry Editor

Remove Raw6help.xyz from Your Browser.

Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove a toolbar from Internet Explorer Remove a toolbar from Safari Fix registry entries created by Raw6help.xyz on your PC.

Start Mozilla Firefox Open the menu window

Select the “Add-ons” icon from the menu

Select Raw6help.xyz and click “Remove”

After Raw6help.xyz is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

Start Google Chrome and Open the drop menu

Move the cursor over “Tools” and then from the extended menu choose “Extensions“

From the opened “Extensions” menu locate Raw6help.xyz and click on the garbage bin icon on the right of it.

After Raw6help.xyz is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.

Start Internet Explorer:

Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’

In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’

Select Raw6help.xyz to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

After Raw6help.xyz has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

Start Safari

Open the drop menu by clicking on the sprocket icon in the top right corner.

From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on Raw6help.xyz
Click ‘Uninstall’

A pop-up window will appear asking for confirmation to uninstall Raw6help.xyz. Select ‘Uninstall’ again, and the Raw6help.xyz will be removed.

Some malicious scripts may modify the registry entries of your computer to change different settings. This is why manual clean up of your Windows Registry Database is strongly recommended. Since the tutorial on how to do this is a bit lenghty, we recommend following our instructive article about fixing registry entries.

Automatically remove Raw6help.xyz by downloading an advanced anti-malware program

1. Remove Raw6help.xyz with SpyHunter Anti-Malware Tool and back up your data

Remove Raw6help.xyz with SpyHunter Anti-Malware Tool

1. Install SpyHunter to scan for and remove Raw6help.xyz.2. Scan with SpyHunter to Detect and Remove Raw6help.xyz. Back up your data to secure it against infections and file encryption by Raw6help.xyz in the future.

Step 1:Click on the “Download” button to proceed to SpyHunter’s download page.

Download

Malware Removal Tool

It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.

Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.

Step2: After SpyHunter has finished scanning your PC for any Raw6help.xyz files, click on the ‘Fix Threats’ button to remove them automatically and permanently.

Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

Back up your data to secure it against attacks in the future

IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data automatically with cloud backup and insure it against any type of data loss on your device, even the most severe. We recommend reading more about and downloading SOS Online Backup .

SOS Online Backup

Optional: Using Alternative Anti-Malware Tools

Remove Raw6help.xyz Using Other Alternative Tools

STOPZilla Anti Malware

1. Download and Install STOPZilla Anti-malware to Scan for And Remove Raw6help.xyz.
Step 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.

Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.

Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.

Step 6: Review and click on the ‘Install’ button.

Step 7: After the installation process has completed click on the ‘Finish’ button.

2. Scan your PC with STOPZilla Anti Malware to remove all Raw6help.xyz associated files completely.
Step 1: Launch STOPZilla if you haven’t launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.

Step 3: After the removal of all threats and associated objects, you should Restart your PC.

Berta Bilbao

Berta is the Editor-in-Chief of SensorsTechForum. She is a dedicated malware researcher, dreaming for a more secure cyber space.

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