A different type of online scam has been circling around the Web – the phone number 1-888-391-6168 appears to be a scam used by fraudulent tech support websites.
How Do You Know You Are Infected by 1-888-391-6168?
If you receive a message saying that “Your computer might be infected with adware” and containing the phone number 1-888-391-6168, you have been indeed infected – not by the adware from the warning message, but by scammers who have created that fraudulent message.
The full message says:
Windows browser warning:
Your computer might be infected with adware.
Call 888-391-6168 for assistance with removing adware, malware and viruses.
Seeing these pop-ups means that you may have adware installed on your computer which puts the performance of your computer at a serious risk.
The purpose of that fake tech support warning is to scare you that you have a dangerous virus on your PC, and to direct you to call 1-888-391-6168 as the only means to resolve that issue.
Calling that number, however, would not fix your problem. In fact, it will worsen it. If you call, you will allow the scammers to access to your computer. They will then extract your sensitive data such as banking details and other login information. Some of the victims had complained that when they dialed 1-888-391-6168, a “tech support person” with an Indian accent answered asking them to log on their computers, after which their personal data had been stolen.
Typically, fake tech support websites, such as computer-notify-services.com, promote various types of malware and provide scammers with remote full access to your computer. Thus, whenever a warning message about the security of your computer appears, do not trust it blindly. Verify its origin and the emergency phone number (if available) provided. If the warning appears to be a fraud, use an anti-malware program to remove it.
How to Get Rid of the 1-888-391-6168 Scam
If you have discovered that you are a victim of the 1-888-391-6168 scam, do not follow any of the instructions from the message. Instead, download a well-trusted anti-virus tool that will perform a full system scan and will clean your PC successfully.
- Guide 1: How to Remove 1-888-391-6168 from Windows.
- Guide 2: Get rid of 1-888-391-6168 from Mac OS X.
- Guide 3: Remove 1-888-391-6168 from Google Chrome.
- Guide 4: Erase 1-888-391-6168 from Mozilla Firefox.
- Guide 5: Uninstall 1-888-391-6168 from Microsoft Edge.
- Guide 6: Remove 1-888-391-6168 from Safari.
- Guide 7: Eliminate 1-888-391-6168 from Internet Explorer.
How to Remove 1-888-391-6168 from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove 1-888-391-6168
Step 2: Uninstall 1-888-391-6168 and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by 1-888-391-6168 on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by 1-888-391-6168 there. This can happen by following the steps underneath:
Get rid of 1-888-391-6168 from Mac OS X.
Step 1: Uninstall 1-888-391-6168 and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove 1-888-391-6168 via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove 1-888-391-6168 from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase 1-888-391-6168 from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall 1-888-391-6168 from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove 1-888-391-6168 from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-888-391-6168 will be removed.
Eliminate 1-888-391-6168 from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.