What Is PortalFlow
PortalFlow is most likely an app you do not want on your Mac. This program has the main function to collect details from affected Mac devices and also send data records to its operators.
PortalFlow can enter your Mac via other bogus applications and untrustworthy sites. As soon as this adware infection runs on the macOS, it becomes capable of modifying the system and browsing settings. This, in turn, lowers the overall macOS security. Read on to learn how to get rid of PortalFlow adware on Mac.
PortalFlow Summary
| Name | PortalFlow |
| Type | Adware, PUP |
| Short Description | Aims to modify the settings on your web browser in order to get it to cause browser redirects and display different advertisements. |
| Symptoms | Your web browser begins to display various types of online advertisements, which results in slowing down of your machine. |
| Distribution Method | Bundled downloads. Web pages which may advertise it. |
| Detection Tool |
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PortalFlow on Mac – More Information
PortalFlow is an adware application that aims to infect your Mac in order to obtain data and provide it to fraudsters. Details about the following may be collected by the undesired program:
- Applications set up on the MacOS.
- Cpu type.
- Username.
- Identification number of the Mac machine.
Once the infection obtains control of your Mac, it may begin to download and install additional harmful files to further infect the system. By using those files it may carry out various harmful activities.
According to researchers, PortalFlow adware might activate module that downloads and installs additional potentially unwanted programs. Other types of infections may be added as well.
A typical side effect of having PortalFlow adware on your Mac is the frequent appearance of different advertisements including:
- Pop-ups.
- Ad-supported search results.
- Redirects.
- Browser banners.
How to Remove PortalFlow Virus from Your Mac
In order to make sure that the adware is gone from your Mac, we advise that you use the steps in this article. They can assist you to isolate and delete this harmful app in full. For maximum effectiveness, we strongly recommend that you remove PortalFlow by scanning your Mac with a credible anti-malware tool. Such software intends to find and remove all of the objects associated with undesired/dangerous apps and keep your Mac secure in the future.
Gergana Ivanova
Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.
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Steps to Prepare Before Removal:
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
- 1. Scan for Mac Malware
- 2. Uninstall Risky Apps
- 3. Clean Your Browsers
Step 1: Scan for and remove PortalFlow files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as PortalFlow, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Quick and Easy Mac Malware Video Removal Guide
Bonus Step: How to Make Your Mac Run Faster?
Mac machines maintain probably the fastest operating system out there. Still, Macs do become slow and sluggish sometimes. The video guide below examines all of the possible problems that may lead to your Mac being slower than usual as well as all of the steps that can help you to speed up your Mac.
Step 2: Uninstall PortalFlow and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to PortalFlow:
4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to PortalFlow. If you find it, right-click on the app and select “Move to Trash”.
6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to PortalFlow. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7. Remove any leftover files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove PortalFlow via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1. Click on "Go" and Then "Go to Folder" as shown underneath:
2. Type in "/Library/LauchAgents/" and click Ok:
3. Delete all of the virus files that have similar or the same name as PortalFlow. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 3: Remove PortalFlow – related extensions from Safari / Chrome / Firefox
PortalFlow-FAQ
What is PortalFlow on your Mac?
The PortalFlow threat is probably a potentially unwanted app. There is also a chance it could be related to Mac malware. If so, such apps tend to slow your Mac down significantly and display advertisements. They could also use cookies and other trackers to obtain browsing information from the installed web browsers on your Mac.
Can Macs Get Viruses?
Yes. As much as any other device, Apple computers do get malware. Apple devices may not be a frequent target by malware authors, but rest assured that almost all of the Apple devices can become infected with a threat.
What Types of Mac Threats Are There?
According to most malware researchers and cyber-security experts, the types of threats that can currently infect your Mac can be rogue antivirus programs, adware or hijackers (PUPs), Trojan horses, ransomware and crypto-miner malware.
What To Do If I Have a Mac Virus, Like PortalFlow?
Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One recommended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you.
There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses. This saves time for manual removal that you would otherwise have to do.
How to Secure My Data from PortalFlow?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our MacOS Virus section, where you can also ask any questions and comment about your Mac problems.
About the PortalFlow Research
The content we publish on SensorsTechForum.com, this PortalFlow how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific macOS issue.
How did we conduct the research on PortalFlow?
Please note that our research is based on an independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware definitions, including the various types of Mac threats, especially adware and potentially unwanted apps (PUAs).
Furthermore, the research behind the PortalFlow threat is backed with VirusTotal.
To better understand the threat posed by Mac malware, please refer to the following articles which provide knowledgeable details.