RDN/Generic.osx has been plaguing Mac machines for quite some time. The infection is of the Trojan type and according to multiple user reports the malware infiltrates the system in a stealthy manner. In most cases, users believe they are about to download a Flash Player update but instead they are downloading the RDN/Generic.osx Trojan.
Another distribution technique is phishing emails where the user is tricked into opening a malicious email attachment.
Threat Summary
| Name | RDN/Generic.osx |
| Type | Trojan for OSX |
| Short Description | May steal files, take screenshots, and obtain other information from the infected Mac. |
| Symptoms | Symptoms may vary depending on the infection method. |
| Distribution Method | Likely via a fake app that pretends to be helpful, or via malicious web links and email attachments. |
| Detection Tool |
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| User Experience | Join Our Forum to Discuss RDN/Generic.osx. |
Please note that some Trojans are capable of taking screenshots as well as stealing passwords and also files from infected systems. Other Trojans may serve as adware and PUP droppers. If your Mac has been infected by RDN/Generic.osx or a similar infection, we strongly suggest that you read this article to the end where we provide removal instructions.
RDN/Generic.osx – How Did I Get It?
Even though Trojan infections are not as popular on OS X as they are on Windows, but they still occur. In most cases, [wplinkpreview url=”https://sensorstechforum.com/osx-calisto-trojan-remove-mac/”]Trojans such as RDN/Generic.osx are distributed in email attachments and bogus downloads.
Such Trojans are often distributed as fake apps that are offered by what only seems reputable websites. In order to get the user to download and install the app, the publisher may make it seem as the app is something you are looking for, like a converter app, video editor, or any other useful app. While the app may work properly, it may also contain malicious code which primary purpose is to activate the RDN/Generic.osx on the targeted Mac.
When being delivered via email, Trojans rely on infected email attachments where users are lured by a CV, invoice, or other document attached to the email body. Long story short, the end goal is to convince victims that the attachment uploaded is important, and it is urgent that the user reads its content. To enable the content, users are typically asked to enable Macros on their Mac, which may result in the triggering of RDN/Generic.osx.
Remove RDN/Generic.osx from Your Mac
If you believe that your Mac has been infected by a “trojanized” app, you should immediately take actions towards securing your machine. One of those actions is to manually delete the Trojan. However, this may not solve your problem, since such infections often have backed up files on standby and may restart the infection after removal.
That being said, it is strongly recommended that you remove RDN/Generic.osx automatically from your Mac with the aid of a powerful anti-malware program. An anti-malware program will automatically remove all traces and objects of the Trojan and will ensure that your Mac remains protected against malware in the future.
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Steps to Prepare Before Removal:
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
- 1. Scan for Mac Malware
- 2. Uninstall Risky Apps
- 3. Clean Your Browsers
Step 1: Scan for and remove RDN/Generic.osx files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as RDN/Generic.osx, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Quick and Easy Mac Malware Video Removal Guide
Bonus Step: How to Make Your Mac Run Faster?
Mac machines maintain probably the fastest operating system out there. Still, Macs do become slow and sluggish sometimes. The video guide below examines all of the possible problems that may lead to your Mac being slower than usual as well as all of the steps that can help you to speed up your Mac.
Step 2: Uninstall RDN/Generic.osx and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to RDN/Generic.osx:
4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to RDN/Generic.osx. If you find it, right-click on the app and select “Move to Trash”.
6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to RDN/Generic.osx. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7. Remove any leftover files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove RDN/Generic.osx via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1. Click on "Go" and Then "Go to Folder" as shown underneath:
2. Type in "/Library/LauchAgents/" and click Ok:
3. Delete all of the virus files that have similar or the same name as RDN/Generic.osx. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 3: Remove RDN/Generic.osx – related extensions from Safari / Chrome / Firefox
RDN/Generic.osx-FAQ
What is RDN/Generic.osx on your Mac?
The RDN/Generic.osx threat is probably a potentially unwanted app. There is also a chance it could be related to Mac malware. If so, such apps tend to slow your Mac down significantly and display advertisements. They could also use cookies and other trackers to obtain browsing information from the installed web browsers on your Mac.
Can Macs Get Viruses?
Yes. As much as any other device, Apple computers do get malware. Apple devices may not be a frequent target by malware authors, but rest assured that almost all of the Apple devices can become infected with a threat.
What Types of Mac Threats Are There?
According to most malware researchers and cyber-security experts, the types of threats that can currently infect your Mac can be rogue antivirus programs, adware or hijackers (PUPs), Trojan horses, ransomware and crypto-miner malware.
What To Do If I Have a Mac Virus, Like RDN/Generic.osx?
Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One recommended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you.
There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses. This saves time for manual removal that you would otherwise have to do.
How to Secure My Data from RDN/Generic.osx?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our MacOS Virus section, where you can also ask any questions and comment about your Mac problems.
About the RDN/Generic.osx Research
The content we publish on SensorsTechForum.com, this RDN/Generic.osx how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific macOS issue.
How did we conduct the research on RDN/Generic.osx?
Please note that our research is based on an independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware definitions, including the various types of Mac threats, especially adware and potentially unwanted apps (PUAs).
Furthermore, the research behind the RDN/Generic.osx threat is backed with VirusTotal.
To better understand the threat posed by Mac malware, please refer to the following articles which provide knowledgeable details.