RDN/Generic.osx has been plaguing Mac machines for quite some time. The infection is of the Trojan type and according to multiple user reports the malware infiltrates the system in a stealthy manner. In most cases, users believe they are about to download a Flash Player update but instead they are downloading the RDN/Generic.osx Trojan.
Another distribution technique is phishing emails where the user is tricked into opening a malicious email attachment.
|Type||Trojan for OSX|
|Short Description||May steal files, take screenshots, and obtain other information from the infected Mac.|
|Symptoms||Symptoms may vary depending on the infection method.|
|Distribution Method||Likely via a fake app that pretends to be helpful, or via malicious web links and email attachments.|
|Detection Tool|| See If Your System Has Been Affected by malware |
|User Experience||Join Our Forum to Discuss RDN/Generic.osx.|
Please note that some Trojans are capable of taking screenshots as well as stealing passwords and also files from infected systems. Other Trojans may serve as adware and PUP droppers. If your Mac has been infected by RDN/Generic.osx or a similar infection, we strongly suggest that you read this article to the end where we provide removal instructions.
RDN/Generic.osx – How Did I Get It?
Even though Trojan infections are not as popular on OS X as they are on Windows, but they still occur. In most cases,Trojans such as RDN/Generic.osx are distributed in email attachments and bogus downloads.
Such Trojans are often distributed as fake apps that are offered by what only seems reputable websites. In order to get the user to download and install the app, the publisher may make it seem as the app is something you are looking for, like a converter app, video editor, or any other useful app. While the app may work properly, it may also contain malicious code which primary purpose is to activate the RDN/Generic.osx on the targeted Mac.
When being delivered via email, Trojans rely on infected email attachments where users are lured by a CV, invoice, or other document attached to the email body. Long story short, the end goal is to convince victims that the attachment uploaded is important, and it is urgent that the user reads its content. To enable the content, users are typically asked to enable Macros on their Mac, which may result in the triggering of RDN/Generic.osx.
Remove RDN/Generic.osx from Your Mac
If you believe that your Mac has been infected by a “trojanized” app, you should immediately take actions towards securing your machine. One of those actions is to manually delete the Trojan. However, this may not solve your problem, since such infections often have backed up files on standby and may restart the infection after removal.
That being said, it is strongly recommended that you remove RDN/Generic.osx automatically from your Mac with the aid of a powerful anti-malware program. An anti-malware program will automatically remove all traces and objects of the Trojan and will ensure that your Mac remains protected against malware in the future.
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall RDN/Generic.osx and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove RDN/Generic.osx via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove RDN/Generic.osx – related extensions from Safari / Chrome / Firefox
Step 3: Scan for and remove RDN/Generic.osx files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as RDN/Generic.osx, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.