THREAT REMOVAL

RDN/Generic.osx – How to Remove


RDN/Generic.osx has been plaguing Mac machines for quite some time. The infection is of the Trojan type and according to multiple user reports the malware infiltrates the system in a stealthy manner. In most cases, users believe they are about to download a Flash Player update but instead they are downloading the RDN/Generic.osx Trojan.

Another distribution technique is phishing emails where the user is tricked into opening a malicious email attachment.

Threat Summary

NameRDN/Generic.osx
TypeTrojan for OSX
Short DescriptionMay steal files, take screenshots, and obtain other information from the infected Mac.
SymptomsSymptoms may vary depending on the infection method.
Distribution MethodLikely via a fake app that pretends to be helpful, or via malicious web links and email attachments.
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User ExperienceJoin Our Forum to Discuss RDN/Generic.osx.

Please note that some Trojans are capable of taking screenshots as well as stealing passwords and also files from infected systems. Other Trojans may serve as adware and PUP droppers. If your Mac has been infected by RDN/Generic.osx or a similar infection, we strongly suggest that you read this article to the end where we provide removal instructions.

RDN/Generic.osx – How Did I Get It?

Even though Trojan infections are not as popular on OS X as they are on Windows, but they still occur. In most cases,

What is OSX.Calisto Trojan? How to to remove OSX.Calisto from your computer? How to remove OSX.Calisto from your computer completely? Update August 2019
Trojans such as RDN/Generic.osx are distributed in email attachments and bogus downloads.

Such Trojans are often distributed as fake apps that are offered by what only seems reputable websites. In order to get the user to download and install the app, the publisher may make it seem as the app is something you are looking for, like a converter app, video editor, or any other useful app. While the app may work properly, it may also contain malicious code which primary purpose is to activate the RDN/Generic.osx on the targeted Mac.

When being delivered via email, Trojans rely on infected email attachments where users are lured by a CV, invoice, or other document attached to the email body. Long story short, the end goal is to convince victims that the attachment uploaded is important, and it is urgent that the user reads its content. To enable the content, users are typically asked to enable Macros on their Mac, which may result in the triggering of RDN/Generic.osx.

Remove RDN/Generic.osx from Your Mac

If you believe that your Mac has been infected by a “trojanized” app, you should immediately take actions towards securing your machine. One of those actions is to manually delete the Trojan. However, this may not solve your problem, since such infections often have backed up files on standby and may restart the infection after removal.

That being said, it is strongly recommended that you remove RDN/Generic.osx automatically from your Mac with the aid of a powerful anti-malware program. An anti-malware program will automatically remove all traces and objects of the Trojan and will ensure that your Mac remains protected against malware in the future.

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the beginning. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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REMOVE IT NOW (MAC)
with SpyHunter for Mac
RDN/Generic.osx may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall RDN/Generic.osx and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to RDN/Generic.osx:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to RDN/Generic.osx. If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to RDN/Generic.osx. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove RDN/Generic.osx via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as RDN/Generic.osx. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove RDN/Generic.osx – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the RDN/Generic.osx will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove RDN/Generic.osx files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as RDN/Generic.osx, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for RDN/Generic.osx:


Download

SpyHunter for Mac



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