Alibaba Phishing Scams – How to Get Rid of Them

Learn how to remove malware caused by Alibaba Phishing Scams, including related emails, messages and websites in this article. After reading, you will also be able to differentiate between Alibaba Phishing Scams and legitimate messages from Alibaba. If you suspect your computer device is infected, scan your system with a security program.

Alibaba Phishing Scams are widespread across the World and nowadays some of them remain active. From specially crafted websites that push such scams, to specific messages sent to targeted email addresses, the Alibaba brand has been used in phishing scams by ill-intended people. Those cybercriminals want to steal Alibaba credentials, personal information or push malware with a hidden agenda. Often, users fall victim to such scams as they are recurring and keep reappearing every now and then. That is due to the fact that every new variant of a scam tends to copy Alibaba better than before, making the scam more believable with each new attempt. Eventually, you will be asked to login or visit a URL address and perform an action or pay for a product via another service. You should abstain from any links other than the official Alibaba ones and you will see how you can recognize them and tell them apart from the ones used in phishing scams, below.

Threat Summary

Name	Alibaba Phishing Scams
Type	Phishing, PUP, malware
Short Description	Phishing messages trying to trick you into clicking redirect links. Once you land on the appointed Web address you will be asked to perform an activity, like providing personal data, credential details or fill in a form. Clicking links might even download malware to your computer.
Symptoms	You receive an e-mail message that is allegedly from Alibaba. You will be urged to click on a link. You can then get malware on your PC or get redirected from the link to a landing page mimicking the Alibaba website asking you to fill in personal information.
Distribution Method	Phishing Emails, Pop-up messages, Redirects
Detection Tool	See If Your System Has Been Affected by malware Download Malware Removal Tool
User Experience	Join Our Forum to Discuss Alibaba Phishing Scams.

Alibaba Phishing Scams – Distribution Methods

Alibaba Phishing Scams might distribute via a third-party installation setup. Applications connected to Alibaba Phishing Scams can intrude your computer, without your knowledge of that. Installer setups like those could be set by default to install additional components. Bundled packages and freeware setups regarded as PUPs could be distributed and push scam messages to your PC and browsers. To avoid installing unwanted applications, you can to search for the Custom or Advanced settings. If you find such, you could probably deselect anything you do not want on your machine.

Note! These types of Alibaba Phishing Scams were seen to be pushed via e-mail address messages on a large scale as seen in the below quotation. Beware of any messages that have links to Alibaba services that you don’t remember using.

Dear Sir/Madam,

We attached the samples we request to order from your company as sent by Alibaba,
Please assist us in providing us with the details as Below:

Your Price :
Your Best FOB :
Your Delivery time to USA :
Your Payment Terms :

Thanking you in advance, Please Review attached showroom.sample & Issue me a proforma invoice on the list

Waiting for your reply, our customers are waiting for months

B/regards
Maria Long

Alibaba Phishing Scams might distribute itself by using websites which are hosting phishing landing pages. Websites like those use the Alibaba brand without permission and to an extent you might not differentiate the original with the fake website. Clicking on just one redirect link or an advertisement could send malware to your computer system. In addition, banners, pop-ups as well as more kinds of adverts could be placed on top of browser pages to push more links and phishing messages. Any browser could be affected and any operating system.

Alibaba Phishing Scams – In-Depth Analysis

Scams related to Alibaba are circling the Internet nowadays and seem to increase every month. This article will reveal the vast majority of scam types which suggest that you have to use the Alibaba Service in some way or form to receive some shipment or reward via Alibaba. The scam is not exactly new as versions of it can be observed from years ago. Although, every year the scam gets more and more sophisticated and has built a higher popularity amongst users. People that fall victim to such scams is surprisingly increasing instead of decreasing.

Websites that are hosting such Alibaba Phishing Scams can load pop-ups and other advertising content as you are browsing to help it reach more people. Bulks of advertisements might show up, promoting a way to receive a free product else via the Alibaba brand.

”Alibaba Dave Walter From Spain has sent you an inquiry” Scam

This scam is a recurring one, which means that it keeps showing up, and was recently seen at the end of March, 2018. The scam shows you a notification of the supposed Alibaba employee “Dave Walter from Spain” where you are demanded to provide information about a design, for which the US patent is pending. That is a lie, but it may lure users into checking it out from sheer curiosity.
Here is what the body of the phishing email contains:

From: feedbackservice.alibaba.com
Date: Fri 23/03/2018 03:50
Subject: Dave Walter From Spain has sent you an inquiry

Body content:
Request for Quotation Trade Center

Dave Walter
Purchase Manager 3-Year Gold Customer [verified] Spain
Dave Walter From Spain has sent you an inquiry.

Reply Now
Manage Your Orders

Dear [Redacted] Wish you are doing well.
I am Dave Walter of Supreme Group Ltd
I wonder if you can accept custom order.
Please check an attached picture.

I will need sample first urgently
Then, order will be placed based on my customers’ demand.

What I want to know is:
1. Production availability of this design
2. Per piece price of samples
3. Per piece price of mass production
4. MOQ
5. Other conditions such as packaging, port, etc.

By the way, this US design patent is pending.
Please do not use this design for another purpose.

I look forward to hearing from you.
Have a good day.

Regards,
Dave Walter
Purchase Manager
Supreme Group Ltd
+1(0)625436416

You received this email because you are registered on Alibaba.com

It contains an attachment. Please sign into Trade Center to check it.

This is how the body of the mail message looks like:

Afterward, you might be prompted to click on one of the buttons “Reply Now” or “Manage Your Orders” which people believe will lead to the legitimate Alibaba service. In case you click on any of the two buttons you will open an address of https://aomualucky.net/bb.php, https://besttradingreviews.com/c.php or similar, which will redirect you to a landing page. That page is currently seen with the following two URL addresses:

Down here you can see how the landing page looks like, once you get redirected:

Here is where you should get suspicious. Why would the company name one of its sites to Loreen or something completely unrelated to the Alibaba brand? In case you did not get suspicious and went on and filled the details on that page as well, you might have given the cybercriminals what they were looking for. Be careful and do not give information to any website or email unless you are 100% sure that you know the sender.

The above procedure involves redirecting you to a phishing landing Web page and stealing your information (including personal data and credential details). After you input the details on any similar page, you could get your Alibaba account hijacked, or even worse – your identity stolen and used for other online purchases.

”Alibaba Urgent Response” Scam

This scam is a recurring one, which means that it keeps showing up, year after year, months after months. The scam shows you a notification of an “Alibaba Urgent Response” where you are demanded to provide a reply as quickly as possible. The reason for that is for you to believe that and not think, but just send the information you are asked for fast.

That message can also be sent via SMS to targeted phone numbers, containing nearly the same message. Here is what that message contains:

From: sales@yapigazetesi.com
Subject: INQUIRY/URGENT RESPONSE/DATED TODAY
Attachment: .ace archives

Hi,

PLEASE RESPOND ON TIME!
Good morning! How are you doing TODAY ? enclosed all documents copy FYI
in the mass attachment.

Then i could arrange immediate express to you.

Thank you so much!
—

Best Regards
Ms Rita Qin

WuXi TianChi Paper&Plastic Products Co.,Ltd. (PVC WRAP)

ADD:Machinery and equipment industrial park, YangJian town, XiShan
district, WuXi city, JiangSu province, China
MOB:18762602932
TEL: (＋86)0510-88788840/88780678
FAX: (＋86)0510-88786681
EMAIL: sales@yapigazetesi.com
WEB: www.wxtcpp.com (PVC WRAP)
www.wxtianchi.en.alibaba.com

The yapigazetesi.com address is legitimate, but it is probably compromised by cybercriminals. That link may be masked to look like the official URL address of the Alibaba service in other scams.

These malicious emails could be sent with the purpose of stealing your passwords or financial details such as PayPal or the Bank you use, along with your email or web space log-in credentials. Another possibility is that inside there is a ransomware payload that will infect your computer system and encrypt your files, while demanding money for an alleged file recovery.

This is how the body of the mail message looks like:

Do not in any way or shape open any of the .ace attachments.

Do you think an official statement from Alibaba will be so short, full of errors and not even mention your name? You should be wary of any such emails and if you doubt the contents of a message that is supposedly from Alibaba you should first research about the address or ask your family if you are expecting anything from the site. If not – it is a good idea to just disregard such a message.

All of the scams described above, plus others which are similar to them might be promoted in some shape or form. Do not immediately believe in messages, especially if they look suspicious or when you do not recollect if you indeed ordered the product described inside these messages. Beware of such scams as they try to look like Alibaba more convincingly by using similar or the same design as the official Alibaba website.

Down below you will see how to differentiate the usage of the Alibaba brand from scams and the real thing. You will also find good tips on what to do or not do, so you can avoid getting scammed. At the end of the day, you should also do a scan on your computer in case a malware is causing such messages to pop up on your computer screen.

Alibaba Phishing Scams – How to Avoid Them?

Here you will find out how to differentiate between Alibaba Phishing Scams and messages from the official Alibaba brand, following a simple set of rules and guidelines. If you are reading this article you should now know that there is a multitude of scams involving Alibaba. Down below you will see what you should research.

Refer to the following link that is on the official Alibaba page titled “How to Deal With Phishing Scams”.

As you now know about the existence of the scams and the official Alibaba page with information about scams, refer to the following guidelines to see how to avoid them:

• Do not input any information if there is a suspicious site requiring an ID and password sent to you in an email. Authentic Alibaba.com URLs always contain “***.alibaba.com/*** “.
• If a suspicious email contains an attachment, save it somewhere instead of opening it inside the email directly. Or use ZipeZip to scan the contents of the attachment.
• Always use Alibaba.com to refer to pages in connection with the service
• Avoid messages with grammatical or typographical errors
• Avoid emails that are not addressed to you by name
• Avoid messages that do not include a tracking number or specific details about your order or address
• Avoid clicking on links to provide various personal data

If you suspect somebody or some page of Alibaba phishing you should report it here: https://channel.alibaba.com/complaint/postComplaint.htm?type=risk_feedback

These guideline rules listed above were constructed by the SensorsTechForum team, via a research done on the matter. These rules are based both on common sense and depending on the various phishing scams related to Alibaba.

Some scams related to Alibaba can be removed by closing the message or the whole browser. In case the scam pages continue to appear even after closing, then you probably have something else on your PC generating them.

How to Get Rid of Alibaba Phishing Scams Fully

What is required to remove some Alibaba Phishing Scams is to just ignore the message, never respond to it and erase it. Other scams require a bit of action, such as thoroughly scanning your computer machine with security software to determine whether you have some malware component which is pushing Alibaba spoofed messages to your computer system, email address or browser application.

We highly recommend that all computer users scan their system for active infections and malware using a security program. That could prevent many malicious actions and stop malware of distributing further.

Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

More Posts

• Windows
• Mac OS X
• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari
• Internet Explorer
• Stop Push Pop-ups

How to Remove Alibaba Phishing Scams from Windows.

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Step 1: Scan for Alibaba Phishing Scams with SpyHunter Anti-Malware Tool

1.1 Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

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It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

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1.2 After you have installed SpyHunter, wait for it to update automatically.

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1.3 After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

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1.4 After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

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Step 2: Boot Your PC In Safe Mode

2.1 Hold Windows key + R

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2.2 The "Run" Window will appear. In it, type "msconfig" and click OK.

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2.3 Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

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2.4 When prompted, click on "Restart" to go into Safe Mode.

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2.5 You can recognise Safe Mode by the words written on the corners of your screen.

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Step 3: Uninstall Alibaba Phishing Scams and related software from Windows

Uninstall Steps for Windows 11

1 Go to the search bar and type "Add or Remove Programs" and then click it.

2 Locate the software that you want to uninstall click on the three dots and click "Uninstall" to begin the process.

3 Follow the uninstall steps until the software has been effectively removed from your computer

Uninstall Steps for Windows 10 and Older Versions

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

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1 Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

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2 In the field type in "appwiz.cpl" and press ENTER.

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3 This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall" Follow the instructions above and you will successfully uninstall most programs.

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Step 4: Clean Any registries, Created by Alibaba Phishing Scams on Your PC.

The usually targeted registries of Windows machines are the following:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Alibaba Phishing Scams there. This can happen by following the steps underneath:

4.1 Open the Run Window again, type "regedit" and click OK.

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4.2 When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

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4.3 You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

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Video Removal Guide for Alibaba Phishing Scams (Windows).

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Get rid of Alibaba Phishing Scams from Mac OS X.

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Step 1: Uninstall Alibaba Phishing Scams and remove related files and objects

1.1 Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

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1.2 Find Activity Monitor and double-click it:

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1.3 In the Activity Monitor look for any suspicious processes, belonging or related to Alibaba Phishing Scams:

Tip: To quit a process completely, choose the “Force Quit” option.

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1.4 Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

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1.5 In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Alibaba Phishing Scams. If you find it, right-click on the app and select “Move to Trash”.

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1.6 Select Accounts, after which click on the Login Items preference.

Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Alibaba Phishing Scams. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

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1.7 Remove any left-over files that might be related to this threat manually by following the sub-steps below:

• Go to Finder.
• In the search bar type the name of the app that you want to remove.
• Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
• If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Alibaba Phishing Scams via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Alibaba Phishing Scams. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

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Step 2: Scan for and remove Alibaba Phishing Scams files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Alibaba Phishing Scams, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

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Click the button below below to download SpyHunter for Mac and scan for Alibaba Phishing Scams:

Download

SpyHunter for Mac

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Video Removal Guide for Alibaba Phishing Scams (Mac)

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Remove Alibaba Phishing Scams from Google Chrome.

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Step 1: Start Google Chrome and open the drop menu

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Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

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Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

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Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

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Erase Alibaba Phishing Scams from Mozilla Firefox.

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Step 1: Start Mozilla Firefox. Open the menu window:

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Step 2: Select the "Add-ons" icon from the menu.

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Step 3: Select the unwanted extension and click "Remove"

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Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

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Uninstall Alibaba Phishing Scams from Microsoft Edge.

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Step 1: Start Edge browser.

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Step 2: Open the drop menu by clicking on the icon at the top right corner.

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Step 3: From the drop menu select "Extensions".

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Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

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Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

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Remove Alibaba Phishing Scams from Safari

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Step 1: Start the Safari app.

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Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

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Step 3: From the menu, click on "Preferences".

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Step 4: After that, select the 'Extensions' Tab.

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Step 5: Click once on the extension you want to remove.

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Step 6: Click 'Uninstall'.

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Alibaba Phishing Scams will be removed.

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How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Eliminate Alibaba Phishing Scams from Internet Explorer.

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Step 1: Start Internet Explorer.

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Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

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Step 3: In the 'Manage Add-ons' window.

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Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

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Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.

Remove Push Notifications from Your Browsers

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Turn Off Push Notifications from Google Chrome

To disable any Push Notices from Google Chrome browser, please follow the steps below:

Step 1: Go to Settings in Chrome.

Step 2: In Settings, select “Advanced Settings”:

Step 3: Click “Content Settings”:

Step 4: Open “Notifications”:

Step 5: Click the three dots and choose Block, Edit or Remove options:

Remove Push Notifications on Firefox

Step 1: Go to Firefox Options.

Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":

Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”

Stop Push Notifications on Opera

Step 1: In Opera, press ALT+P to go to Settings.

Step 2: In Setting search, type “Content” to go to Content Settings.

Step 3: Open Notifications:

Step 4: Do the same as you did with Google Chrome (explained below):

Eliminate Push Notifications on Safari

Step 1: Open Safari Preferences.

Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".

Alibaba Phishing Scams-FAQ

What Is Alibaba Phishing Scams?

The Alibaba Phishing Scams threat is adware or browser redirect virus.

It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.

The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.

What Are the Symptoms of Alibaba Phishing Scams?

There are several symptoms to look for when this particular threat and also unwanted apps in general are active:

Symptom #1: Your computer may become slow and have poor performance in general.

Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.

Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.

Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.

Symptom #5: You see suspicious processes running in your Task Manager.

If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.

What Types of Unwanted Programs Are There?

According to most malware researchers and cyber-security experts, the threats that can currently affect your device can be rogue antivirus software, adware, browser hijackers, clickers, fake optimizers and any forms of PUPs.

What to Do If I Have a "virus" like Alibaba Phishing Scams?

With few simple actions. First and foremost, it is imperative that you follow these steps:

Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.

Step 2: Change all of your passwords, starting from your email passwords.

Step 3: Enable two-factor authentication for protection of your important accounts.

Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.

Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.

Step 6: Change your Wi-Fi password.

Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.

Step 8: Install anti-malware software with real-time protection on every device you have.

Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.

If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.

How Does Alibaba Phishing Scams Work?

Once installed, Alibaba Phishing Scams can collect data using trackers. This data is about your web browsing habits, such as the websites you visit and the search terms you use. It is then used to target you with ads or to sell your information to third parties.

Alibaba Phishing Scams can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.

Is Alibaba Phishing Scams Malware?

The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.

Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.

About the Alibaba Phishing Scams Research

The content we publish on SensorsTechForum.com, this Alibaba Phishing Scams how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.

How did we conduct the research on Alibaba Phishing Scams?

Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the Alibaba Phishing Scams threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.