Learn how to remove malware caused by Alibaba Phishing Scams, including related emails, messages and websites in this article. After reading, you will also be able to differentiate between Alibaba Phishing Scams and legitimate messages from Alibaba. If you suspect your computer device is infected, scan your system with a security program.
Alibaba Phishing Scams are widespread across the World and nowadays some of them remain active. From specially crafted websites that push such scams, to specific messages sent to targeted email addresses, the Alibaba brand has been used in phishing scams by ill-intended people. Those cybercriminals want to steal Alibaba credentials, personal information or push malware with a hidden agenda. Often, users fall victim to such scams as they are recurring and keep reappearing every now and then. That is due to the fact that every new variant of a scam tends to copy Alibaba better than before, making the scam more believable with each new attempt. Eventually, you will be asked to login or visit a URL address and perform an action or pay for a product via another service. You should abstain from any links other than the official Alibaba ones and you will see how you can recognize them and tell them apart from the ones used in phishing scams, below.
|Name||Alibaba Phishing Scams|
|Type||Phishing, PUP, malware|
|Short Description||Phishing messages trying to trick you into clicking redirect links. Once you land on the appointed Web address you will be asked to perform an activity, like providing personal data, credential details or fill in a form. Clicking links might even download malware to your computer.|
|Symptoms||You receive an e-mail message that is allegedly from Alibaba. You will be urged to click on a link. You can then get malware on your PC or get redirected from the link to a landing page mimicking the Alibaba website asking you to fill in personal information.|
|Distribution Method||Phishing Emails, Pop-up messages, Redirects|
See If Your System Has Been Affected by malware
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Alibaba Phishing Scams.|
Alibaba Phishing Scams – Distribution Methods
Alibaba Phishing Scams might distribute via a third-party installation setup. Applications connected to Alibaba Phishing Scams can intrude your computer, without your knowledge of that. Installer setups like those could be set by default to install additional components. Bundled packages and freeware setups regarded as PUPs could be distributed and push scam messages to your PC and browsers. To avoid installing unwanted applications, you can to search for the Custom or Advanced settings. If you find such, you could probably deselect anything you do not want on your machine.
Note! These types of Alibaba Phishing Scams were seen to be pushed via e-mail address messages on a large scale as seen in the below quotation. Beware of any messages that have links to Alibaba services that you don’t remember using.
We attached the samples we request to order from your company as sent by Alibaba,
Please assist us in providing us with the details as Below:
Your Price :
Your Best FOB :
Your Delivery time to USA :
Your Payment Terms :
Thanking you in advance, Please Review attached showroom.sample & Issue me a proforma invoice on the list
Waiting for your reply, our customers are waiting for months
Alibaba Phishing Scams might distribute itself by using websites which are hosting phishing landing pages. Websites like those use the Alibaba brand without permission and to an extent you might not differentiate the original with the fake website. Clicking on just one redirect link or an advertisement could send malware to your computer system. In addition, banners, pop-ups as well as more kinds of adverts could be placed on top of browser pages to push more links and phishing messages. Any browser could be affected and any operating system.
Alibaba Phishing Scams – In-Depth Analysis
Scams related to Alibaba are circling the Internet nowadays and seem to increase every month. This article will reveal the vast majority of scam types which suggest that you have to use the Alibaba Service in some way or form to receive some shipment or reward via Alibaba. The scam is not exactly new as versions of it can be observed from years ago. Although, every year the scam gets more and more sophisticated and has built a higher popularity amongst users. People that fall victim to such scams is surprisingly increasing instead of decreasing.
Websites that are hosting such Alibaba Phishing Scams can load pop-ups and other advertising content as you are browsing to help it reach more people. Bulks of advertisements might show up, promoting a way to receive a free product else via the Alibaba brand.
”Alibaba Dave Walter From Spain has sent you an inquiry” Scam
This scam is a recurring one, which means that it keeps showing up, and was recently seen at the end of March, 2018. The scam shows you a notification of the supposed Alibaba employee “Dave Walter from Spain” where you are demanded to provide information about a design, for which the US patent is pending. That is a lie, but it may lure users into checking it out from sheer curiosity.
Here is what the body of the phishing email contains:
Date: Fri 23/03/2018 03:50
Subject: Dave Walter From Spain has sent you an inquiry
Request for Quotation Trade Center
Purchase Manager 3-Year Gold Customer [verified] Spain
Dave Walter From Spain has sent you an inquiry.
Manage Your Orders
Dear [Redacted] Wish you are doing well.
I am Dave Walter of Supreme Group Ltd
I wonder if you can accept custom order.
Please check an attached picture.
I will need sample first urgently
Then, order will be placed based on my customers’ demand.
What I want to know is:
1. Production availability of this design
2. Per piece price of samples
3. Per piece price of mass production
5. Other conditions such as packaging, port, etc.
By the way, this US design patent is pending.
Please do not use this design for another purpose.
I look forward to hearing from you.
Have a good day.
Supreme Group Ltd
You received this email because you are registered on Alibaba.com
It contains an attachment. Please sign into Trade Center to check it.
This is how the body of the mail message looks like:
Afterward, you might be prompted to click on one of the buttons “Reply Now” or “Manage Your Orders” which people believe will lead to the legitimate Alibaba service. In case you click on any of the two buttons you will open an address of https://aomualucky.net/bb.php, https://besttradingreviews.com/c.php or similar, which will redirect you to a landing page. That page is currently seen with the following two URL addresses:
Down here you can see how the landing page looks like, once you get redirected:
Here is where you should get suspicious. Why would the company name one of its sites to Loreen or something completely unrelated to the Alibaba brand? In case you did not get suspicious and went on and filled the details on that page as well, you might have given the cybercriminals what they were looking for. Be careful and do not give information to any website or email unless you are 100% sure that you know the sender.
The above procedure involves redirecting you to a phishing landing Web page and stealing your information (including personal data and credential details). After you input the details on any similar page, you could get your Alibaba account hijacked, or even worse – your identity stolen and used for other online purchases.
”Alibaba Urgent Response” Scam
This scam is a recurring one, which means that it keeps showing up, year after year, months after months. The scam shows you a notification of an “Alibaba Urgent Response” where you are demanded to provide a reply as quickly as possible. The reason for that is for you to believe that and not think, but just send the information you are asked for fast.
That message can also be sent via SMS to targeted phone numbers, containing nearly the same message. Here is what that message contains:
Subject: INQUIRY/URGENT RESPONSE/DATED TODAY
Attachment: .ace archives
PLEASE RESPOND ON TIME!
Good morning! How are you doing TODAY ? enclosed all documents copy FYI
in the mass attachment.
Then i could arrange immediate express to you.
Thank you so much!
Ms Rita Qin
WuXi TianChi Paper&Plastic Products Co.,Ltd. (PVC WRAP)
ADD:Machinery and equipment industrial park, YangJian town, XiShan
district, WuXi city, JiangSu province, China
WEB: www.wxtcpp.com (PVC WRAP)
The yapigazetesi.com address is legitimate, but it is probably compromised by cybercriminals. That link may be masked to look like the official URL address of the Alibaba service in other scams.
These malicious emails could be sent with the purpose of stealing your passwords or financial details such as PayPal or the Bank you use, along with your email or web space log-in credentials. Another possibility is that inside there is a ransomware payload that will infect your computer system and encrypt your files, while demanding money for an alleged file recovery.
This is how the body of the mail message looks like:
Do not in any way or shape open any of the .ace attachments.
Do you think an official statement from Alibaba will be so short, full of errors and not even mention your name? You should be wary of any such emails and if you doubt the contents of a message that is supposedly from Alibaba you should first research about the address or ask your family if you are expecting anything from the site. If not – it is a good idea to just disregard such a message.
All of the scams described above, plus others which are similar to them might be promoted in some shape or form. Do not immediately believe in messages, especially if they look suspicious or when you do not recollect if you indeed ordered the product described inside these messages. Beware of such scams as they try to look like Alibaba more convincingly by using similar or the same design as the official Alibaba website.
Down below you will see how to differentiate the usage of the Alibaba brand from scams and the real thing. You will also find good tips on what to do or not do, so you can avoid getting scammed. At the end of the day, you should also do a scan on your computer in case a malware is causing such messages to pop up on your computer screen.
Alibaba Phishing Scams – How to Avoid Them?
Here you will find out how to differentiate between Alibaba Phishing Scams and messages from the official Alibaba brand, following a simple set of rules and guidelines. If you are reading this article you should now know that there is a multitude of scams involving Alibaba. Down below you will see what you should research.
Refer to the following link that is on the official Alibaba page titled “How to Deal With Phishing Scams”.
As you now know about the existence of the scams and the official Alibaba page with information about scams, refer to the following guidelines to see how to avoid them:
- Do not input any information if there is a suspicious site requiring an ID and password sent to you in an email. Authentic Alibaba.com URLs always contain “***.alibaba.com/*** “.
- If a suspicious email contains an attachment, save it somewhere instead of opening it inside the email directly. Or use ZipeZip to scan the contents of the attachment.
- Always use Alibaba.com to refer to pages in connection with the service
- Avoid messages with grammatical or typographical errors
- Avoid emails that are not addressed to you by name
- Avoid messages that do not include a tracking number or specific details about your order or address
- Avoid clicking on links to provide various personal data
If you suspect somebody or some page of Alibaba phishing you should report it here: https://channel.alibaba.com/complaint/postComplaint.htm?type=risk_feedback
These guideline rules listed above were constructed by the SensorsTechForum team, via a research done on the matter. These rules are based both on common sense and depending on the various phishing scams related to Alibaba.
Some scams related to Alibaba can be removed by closing the message or the whole browser. In case the scam pages continue to appear even after closing, then you probably have something else on your PC generating them.
How to Get Rid of Alibaba Phishing Scams Fully
What is required to remove some Alibaba Phishing Scams is to just ignore the message, never respond to it and erase it. Other scams require a bit of action, such as thoroughly scanning your computer machine with security software to determine whether you have some malware component which is pushing Alibaba spoofed messages to your computer system, email address or browser application.
We highly recommend that all computer users scan their system for active infections and malware using a security program. That could prevent many malicious actions and stop malware of distributing further.
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter
- Guide 1: How to Remove Alibaba Phishing Scams from Windows.
- Guide 2: Get rid of Alibaba Phishing Scams from Mac OS X.
- Guide 3: Remove Alibaba Phishing Scams from Google Chrome.
- Guide 4: Erase Alibaba Phishing Scams from Mozilla Firefox.
- Guide 5: Uninstall Alibaba Phishing Scams from Microsoft Edge.
- Guide 6: Remove Alibaba Phishing Scams from Safari.
- Guide 7: Eliminate Alibaba Phishing Scams from Internet Explorer.
How to Remove Alibaba Phishing Scams from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Alibaba Phishing Scams
Step 2: Uninstall Alibaba Phishing Scams and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Alibaba Phishing Scams on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Alibaba Phishing Scams there. This can happen by following the steps underneath:
Get rid of Alibaba Phishing Scams from Mac OS X.
Step 1: Uninstall Alibaba Phishing Scams and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Alibaba Phishing Scams via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Alibaba Phishing Scams files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Alibaba Phishing Scams, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Alibaba Phishing Scams from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Alibaba Phishing Scams from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Alibaba Phishing Scams from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Alibaba Phishing Scams from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Alibaba Phishing Scams will be removed.
Eliminate Alibaba Phishing Scams from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.