Alibaba Phishing Scams – How to Get Rid of Them

Learn how to remove malware caused by Alibaba Phishing Scams, including related emails, messages and websites in this article. After reading, you will also be able to differentiate between Alibaba Phishing Scams and legitimate messages from Alibaba. If you suspect your computer device is infected, scan your system with a security program.

Alibaba Phishing Scams are widespread across the World and nowadays some of them remain active. From specially crafted websites that push such scams, to specific messages sent to targeted email addresses, the Alibaba brand has been used in phishing scams by ill-intended people. Those cybercriminals want to steal Alibaba credentials, personal information or push malware with a hidden agenda. Often, users fall victim to such scams as they are recurring and keep reappearing every now and then. That is due to the fact that every new variant of a scam tends to copy Alibaba better than before, making the scam more believable with each new attempt. Eventually, you will be asked to login or visit a URL address and perform an action or pay for a product via another service. You should abstain from any links other than the official Alibaba ones and you will see how you can recognize them and tell them apart from the ones used in phishing scams, below.

Threat Summary

Name Alibaba Phishing Scams
Type Phishing, PUP, malware
Short Description Phishing messages trying to trick you into clicking redirect links. Once you land on the appointed Web address you will be asked to perform an activity, like providing personal data, credential details or fill in a form. Clicking links might even download malware to your computer.
Symptoms You receive an e-mail message that is allegedly from Alibaba. You will be urged to click on a link. You can then get malware on your PC or get redirected from the link to a landing page mimicking the Alibaba website asking you to fill in personal information.
Distribution Method Phishing Emails, Pop-up messages, Redirects
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss Alibaba Phishing Scams.

Alibaba Phishing Scams – Distribution Methods

Alibaba Phishing Scams might distribute via a third-party installation setup. Applications connected to Alibaba Phishing Scams can intrude your computer, without your knowledge of that. Installer setups like those could be set by default to install additional components. Bundled packages and freeware setups regarded as PUPs could be distributed and push scam messages to your PC and browsers. To avoid installing unwanted applications, you can to search for the Custom or Advanced settings. If you find such, you could probably deselect anything you do not want on your machine.

Note! These types of Alibaba Phishing Scams were seen to be pushed via e-mail address messages on a large scale as seen in the below quotation. Beware of any messages that have links to Alibaba services that you don’t remember using.

Dear Sir/Madam,

We attached the samples we request to order from your company as sent by Alibaba,
Please assist us in providing us with the details as Below:

Your Price :
Your Best FOB :
Your Delivery time to USA :
Your Payment Terms :

Thanking you in advance, Please Review attached showroom.sample & Issue me a proforma invoice on the list

Waiting for your reply, our customers are waiting for months

Maria Long

Alibaba Phishing Scams might distribute itself by using websites which are hosting phishing landing pages. Websites like those use the Alibaba brand without permission and to an extent you might not differentiate the original with the fake website. Clicking on just one redirect link or an advertisement could send malware to your computer system. In addition, banners, pop-ups as well as more kinds of adverts could be placed on top of browser pages to push more links and phishing messages. Any browser could be affected and any operating system.

Alibaba Phishing Scams – In-Depth Analysis

Scams related to Alibaba are circling the Internet nowadays and seem to increase every month. This article will reveal the vast majority of scam types which suggest that you have to use the Alibaba Service in some way or form to receive some shipment or reward via Alibaba. The scam is not exactly new as versions of it can be observed from years ago. Although, every year the scam gets more and more sophisticated and has built a higher popularity amongst users. People that fall victim to such scams is surprisingly increasing instead of decreasing.

Websites that are hosting such Alibaba Phishing Scams can load pop-ups and other advertising content as you are browsing to help it reach more people. Bulks of advertisements might show up, promoting a way to receive a free product else via the Alibaba brand.

”Alibaba Dave Walter From Spain has sent you an inquiry” Scam

This scam is a recurring one, which means that it keeps showing up, and was recently seen at the end of March, 2018. The scam shows you a notification of the supposed Alibaba employee “Dave Walter from Spain” where you are demanded to provide information about a design, for which the US patent is pending. That is a lie, but it may lure users into checking it out from sheer curiosity.
Here is what the body of the phishing email contains:

Date: Fri 23/03/2018 03:50
Subject: Dave Walter From Spain has sent you an inquiry

Body content:
Request for Quotation Trade Center

Dave Walter
Purchase Manager 3-Year Gold Customer [verified] Spain
Dave Walter From Spain has sent you an inquiry.

Reply Now
Manage Your Orders

Dear [Redacted] Wish you are doing well.
I am Dave Walter of Supreme Group Ltd
I wonder if you can accept custom order.
Please check an attached picture.

I will need sample first urgently
Then, order will be placed based on my customers’ demand.

What I want to know is:
1. Production availability of this design
2. Per piece price of samples
3. Per piece price of mass production
4. MOQ
5. Other conditions such as packaging, port, etc.

By the way, this US design patent is pending.
Please do not use this design for another purpose.

I look forward to hearing from you.
Have a good day.

Dave Walter
Purchase Manager
Supreme Group Ltd

You received this email because you are registered on

It contains an attachment. Please sign into Trade Center to check it.

This is how the body of the mail message looks like:

Afterward, you might be prompted to click on one of the buttons “Reply Now” or “Manage Your Orders” which people believe will lead to the legitimate Alibaba service. In case you click on any of the two buttons you will open an address of, or similar, which will redirect you to a landing page. That page is currently seen with the following two URL addresses:


Down here you can see how the landing page looks like, once you get redirected:

Here is where you should get suspicious. Why would the company name one of its sites to Loreen or something completely unrelated to the Alibaba brand? In case you did not get suspicious and went on and filled the details on that page as well, you might have given the cybercriminals what they were looking for. Be careful and do not give information to any website or email unless you are 100% sure that you know the sender.

The above procedure involves redirecting you to a phishing landing Web page and stealing your information (including personal data and credential details). After you input the details on any similar page, you could get your Alibaba account hijacked, or even worse – your identity stolen and used for other online purchases.

”Alibaba Urgent Response” Scam

This scam is a recurring one, which means that it keeps showing up, year after year, months after months. The scam shows you a notification of an “Alibaba Urgent Response” where you are demanded to provide a reply as quickly as possible. The reason for that is for you to believe that and not think, but just send the information you are asked for fast.

That message can also be sent via SMS to targeted phone numbers, containing nearly the same message. Here is what that message contains:

Attachment: .ace archives


Good morning! How are you doing TODAY ? enclosed all documents copy FYI
in the mass attachment.

Then i could arrange immediate express to you.

Thank you so much!

Best Regards
Ms Rita Qin

WuXi TianChi Paper&Plastic Products Co.,Ltd. (PVC WRAP)

ADD:Machinery and equipment industrial park, YangJian town, XiShan
district, WuXi city, JiangSu province, China
TEL: (+86)0510-88788840/88780678
FAX: (+86)0510-88786681

The address is legitimate, but it is probably compromised by cybercriminals. That link may be masked to look like the official URL address of the Alibaba service in other scams.

These malicious emails could be sent with the purpose of stealing your passwords or financial details such as PayPal or the Bank you use, along with your email or web space log-in credentials. Another possibility is that inside there is a ransomware payload that will infect your computer system and encrypt your files, while demanding money for an alleged file recovery.

This is how the body of the mail message looks like:

Do not in any way or shape open any of the .ace attachments.

Do you think an official statement from Alibaba will be so short, full of errors and not even mention your name? You should be wary of any such emails and if you doubt the contents of a message that is supposedly from Alibaba you should first research about the address or ask your family if you are expecting anything from the site. If not – it is a good idea to just disregard such a message.

All of the scams described above, plus others which are similar to them might be promoted in some shape or form. Do not immediately believe in messages, especially if they look suspicious or when you do not recollect if you indeed ordered the product described inside these messages. Beware of such scams as they try to look like Alibaba more convincingly by using similar or the same design as the official Alibaba website.

Down below you will see how to differentiate the usage of the Alibaba brand from scams and the real thing. You will also find good tips on what to do or not do, so you can avoid getting scammed. At the end of the day, you should also do a scan on your computer in case a malware is causing such messages to pop up on your computer screen.

Alibaba Phishing Scams – How to Avoid Them?

Here you will find out how to differentiate between Alibaba Phishing Scams and messages from the official Alibaba brand, following a simple set of rules and guidelines. If you are reading this article you should now know that there is a multitude of scams involving Alibaba. Down below you will see what you should research.

Refer to the following link that is on the official Alibaba page titled “How to Deal With Phishing Scams”.

As you now know about the existence of the scams and the official Alibaba page with information about scams, refer to the following guidelines to see how to avoid them:

  • Do not input any information if there is a suspicious site requiring an ID and password sent to you in an email. Authentic URLs always contain “****** “.
  • If a suspicious email contains an attachment, save it somewhere instead of opening it inside the email directly. Or use ZipeZip to scan the contents of the attachment.
  • Always use to refer to pages in connection with the service
  • Avoid messages with grammatical or typographical errors
  • Avoid emails that are not addressed to you by name
  • Avoid messages that do not include a tracking number or specific details about your order or address
  • Avoid clicking on links to provide various personal data

If you suspect somebody or some page of Alibaba phishing you should report it here:

These guideline rules listed above were constructed by the SensorsTechForum team, via a research done on the matter. These rules are based both on common sense and depending on the various phishing scams related to Alibaba.

Some scams related to Alibaba can be removed by closing the message or the whole browser. In case the scam pages continue to appear even after closing, then you probably have something else on your PC generating them.

How to Get Rid of Alibaba Phishing Scams Fully

What is required to remove some Alibaba Phishing Scams is to just ignore the message, never respond to it and erase it. Other scams require a bit of action, such as thoroughly scanning your computer machine with security software to determine whether you have some malware component which is pushing Alibaba spoofed messages to your computer system, email address or browser application.

We highly recommend that all computer users scan their system for active infections and malware using a security program. That could prevent many malicious actions and stop malware of distributing further.


Malware Removal Tool

Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter


Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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