Remove Amazon Phishing Scams — How To Identify Them and Protect Yourself

Remove Amazon Phishing Scams — How to Identify Them and Protect Yourself

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This article has been created in order to explain to you what is the Amazon Phishing Scams and how you can remove them as well as all potentially unwanted programs delivered through them.

The Amazon Phishing Scams are a set of email phishing campaigns that attempt to manipulate that targets into interacting with malicious scripts. At the moment we do not have information about the perpetrators behind it. Our article gives an in-depth explanation of how it propagates and how victims can attempt to remove active infections.

Threat Summary

NameAmazon Phishing Scams
TypePhishing email scam
Short DescriptionThe Amazon Phishing Scams is a recent example of the scam tactic that extorts the targets into interacting with a scam site.
SymptomsVictims will receive email messages that contain the phishing instructions.
Distribution MethodPhishing emails.
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User ExperienceJoin Our Forum to Discuss Amazon Phishing Scams.

Amazon Phishing Scams – Distribution Ways

Amazon phishing scams can be obtained from various sources. One of the most common ones are the use of email SPAM messages that are sent according to a list of target recipients. The emails will be designed to look like actual notifications sent by the company. This is done by using several techniques, among them the main one relies on the use of the same design and layout as the real Amazon notification messages. The hackers will hijack the design elements consisting of both images, background and content. In addition the criminals behind the ongoing attacks will use similar sounding domain names to Amazon or their services. Together with fake (or legitimate) security certificates the users may be manipulated into interacting with these pages. In some of the cases the users may be redirected to real or fake login pages.

Various Amazon phishing scams can also be delivered via infected payloads of which there are two popular types:

  • Software Setup Files — The criminals can produce malicious installers of popular applications. Usual victims are software that are commonly installed by end users: creativity suites, productivity apps and system utilities. Whenever the installers are engaged during setup or when the process is complete the scam page will be produced — either in a browser, application frame or pop-up window.
  • Malware Documents — Various infections, including those with phishing scams, can be caused by interacting with virus-infected documents. They can be of any of the popular types: rich text documents, spreadsheets, presentations and databases. Once they are opened by the victims a notification will be spawned asking the users to enable the built-in code. If this is done then the virus infections will be started.

In some occasions the scam messages can also be presented in the end of the malicious web browser plugins. They are usually made compatible with the most popular web browsers and are distributed both on the relevant repositories, as well as other sites, communities, chat rooms and etc. The relevant web browser plugins are uploaded with fake user and developer credentials featuring elaborate descriptions with promises of added functionality and performance enhancements. Once they are installed the built-in behavior code pattern will be started. Most of the dangerous strains will change the default options of the web browsers to redirect the users to a hacker-controlled page by changing the most freqently used settings — default home page, new tabs page and search engine. In this case this can various Amazon phishing scam pages.

Amazon Phishing Scams – In-Depth Overview

The Amazon Phishing scams can have various effects upon the victim machines. Their primary goal is to coerce the recipients into thinking that they have received a legitimate message from the e-commerce site or any of their services. Each attack campaign may be operated by a different hacker collective or individual criminal. Phishing scams are one of the most common Internet crimes that continue to be an effective way to trick computer users worldwide.

Interaction with them may lead to virus infections as they often contain malicious scripts or links to hacker-controlled sites. This is especially true when the criminals attach or send links to files. There are three primary types of data that are observed with such scam emails:

  • Direct Virus Files —Actual virus files of different types can be attached to the email messages.
  • Malicious Documents — The Amazon Phishing scams can serve as a conduit for documents containing malicious elements. They can be of any of the popular file types: presentations, spreadsheets, rich text documents and databases. Whenever they are opened a notification box will appear asking them to enable the built-in code. Whenever this is done the included payload will be deployed and started.
  • Infected Software Installers — The email messages can include body contents that include setup files of ofen used applications. Examples include system utilities, productivity applications and creativity suites. Whenever they are installed the malicious payload will also be placed on the victim computer.

If the email clients display the interactive elements then additional threats can be embedded in the messages. An example is the inclusion of cryptocurrency miners that can be found even within JavaScript code. When they are started the built-in code will take advantage of the available system resources to execute complex calculations. When the completed tasks are reported the operators will receive digital currency in the form of a cryptocurrency. Their wallets will automatically be credited with the amount equal to the work done.

Another dangerous threat connected with Amazon phishing scams is that they can link the victim recipients into fake login pages. They are designed to fool them into thinking that they are entering their account credentials to the legitimate service. Instead their account credentials will automatically be hijacked and sent to the respective hacker operators.

Related Story: $1000 Amazon Gift Card Scam – How to Get Rid of It?

Some of the phishing scams can also display intrusive ads taking various forms — pop-ups, banners and in-line links. In most cases they are sponsor-related and will pay the hacker operators a certain fee when a pre-agreed number of clicks are generated.

Another instance that relies heavily on scripts execution is the deployment of tracking cookies and/or a data collection module. They can both harvest sensitive data that can be categorized into two main groups:

  • Personal Information — The tracking cookies and associated scripts can expose the identity of the users by looking for strings such as their name, address, phone number, interests, location and any stored username and password combinations.
  • System Data — A report of the installed hardware components can be generated and sent to the hacker operators. Other data that can be part of this collection of information includes user settings and operating system values.

WARNING! In certain cases the scripts can also lead to Trojan infections — viruses that establish a secure connection to a hacker-controlled server. This allows the operators to spy on the users in real time, deploy various threats and take over control of the victim machines at any given time. This also allows them to hijack any file available on them. The other possibility is to deploy a ransomware virus which will encrypt target user data according to a built-in list of target file type extensions.

Amazon Phishing Scams — Amazon Email Gift Scam

A wave of phishing email messages have been reported to carry Amazon related scams. The victims will receive them with the subject line “Outline of our recent discussion”. They will explain the recipients that they have been chosen to receive a gift from Amazon. The explanation will be that this is after a giveaway which was completed shortly before the message has been sent. More information is to be disclosed when clicking on the page that also contains the redeem instructions. A long URL is presented in the email message and contains strings like “safe”, “protection” and “outlook” all of which refer to legitimate contents.

The recipients will be explained that they need to enter in their contact information in order to receive the gift. The redirect link will request a lot of personal information, including the account credentials from their Amazon profiles and possibly even payment card information.

Amazon Phishing Scams — Order Confirmation

This is an alternative order confirmation page phishing scam which is being distributed in targeted email campaigns against users worldwide. Using email redirects it can even land in the inbox of the users are not be registered as SPAM at all. Its body contents copies Amazon even in fine details which makes it very hard to differentiate between the scam messages and real notifications that are sent by the company. Some of the captured scam samples utilize personalized openings which shows that the hackers behind the attacks have obtained information on the victims. This can greatly increase the number of infected users.

There are several elements in the email messages that refer to order details and information:

  • Estimated Delivery Date
  • Shipping Method
  • Payment Summary

If the criminals spoof the order details information then a very convincing phishing attack can be planned. The main link into which the victims are guided to (Order Details) will redirect the users to a fake login page.

Remove Amazon Phishing Scams — Amazon Please Respond Emails

Many computer users have received phishing email messages that imitate Amazon notifications. Instead of the legitimate domain of the online service the messages originate from an unknown address hosted on Hotmail which is surely a sign that it is fake.

The scam tactics will offer the recipients participation in a survey regarding a purchase with Amazon. They are promised a lucrative reward for providing the requested feedback. The message will quote details about the fake order by specifying an order ID, email delivery and estimated delivery. Such promises should be disregarded as soon as they are received, most online merchants do not engage in such promotions or offers.

The messages are easy to identify and categorize as scam by looking out for this section:

We are not affiliated nor partnered with Amazon. Amazon has not authorized, participated it, or in any way reviewed this advertisement or authorized it.
To be removed please Unsubscribe here or write to
PO box 971, Reno NV 89504

This is marketing email, 1401 Lavaca Street #107, Austin, TX 78701

From the body contents it is evident that the source of the message is a marketing agency that has harvested the credentials of the recipients. It is possible that the data has also been extracted from other sources such as browser hijackers, leaked databases or even tables with data from the underground markets.

Amazon Phishing Scams — Prime Membership

A newly published security report shows a new kind of Amazon phishing scam wherein the victims will receive an email message that will be masked as being sent by the company itself. Their body contents will be designed using the typical Amazon web elements. The recipient’s email address will be placed in the beginning with bold text which may confuse them into thinking that this is personalized. Amazon messages will use the person’s real name and other related elements and other information that are disclosed during user registration. However in some cases their email can be cross-linked to public records or databases obtained through the hacker underground markets.

The body contents of the messages will falsely display a notification that a Prime membership was purchased for a long period (6 or 12 months) and that they can cancel the automatic renewal by visiting a certain site.

If they click on the link the users will be redirected to a fake login page. If their account credentials are entered they will automatically be transferred to the hacker operators of the scam. As a result the hijacked information can be used for crimes like blackmail, identity abuse, financial theft and etc.

Amazon Phishing Scams — Amazon Order Confirmation Email

The victim users may receive email messages claiming to be from Amazon. In fact they are phishing attempts that utilize domain names that are not affiliated with the company. At the same time they use links and design layout which may be confused with the real company.

The message will read that the recipient’s Amazon account was used to buy a $250 Gift Card from a device that was not previously associated with the merchant. They are coerced to verify or block the transaction by clicking on a text link. This action will redirect the users to a fake login page which will request the account credentials of the quoted Amazon account.

Amazon Phishing Scams — Amazon Shopping Experience Reward

This scam strategy is a recent example of a phishing tactic that relies on sending out email messages that are designed to appear as being sent by Amazon. The emails are designed as being a shopper survey page that is non-personalized and appears to be sent by the company. It asks the users to rate their recent shopping experience by selecting one of the following options: very satisfied, satisfied, neutral, dissatisfied and very dissatisfied. When one of these options is selected the victims will be redirected to a phishing login page that will request their Amazon account credentials.

Some of the warning signs of a potential phishing email scam message are the following:

  • The top-right screen will show “Amazon Shopper” instead of the customer’s real name as registered in the company’s records.
  • The showing of a fake or randomly-generated account number that does not correlate with the real one assigned to the users.
  • Promo survey links, if sent at all, will not lead to login pages.
  • The company address and name will be to Amazon and not to other companies.

Amazon Phishing Scams — Order Notification

The malicious actors behind the Amazon phishing scams have developed another scam tactic which coerces the recipients into thinking that they have made an order with Amazon. Legitimate-looking images, overall layout and design elements are used with these messages which leads to a higher chance of infecting users.

The sent email messages will include a link allowing the users to verify their order, if it is interacted with it will cause a malicious activity. There are two popular cases which represent the majority of incidents:

  • Link To Hacker-Controlled Page — Clicking on the link can redirect the victim users to a phishing login page which will request their Amazon account credentials.
  • Malware Delivery — Clicking on the link may download a file or script that may be a virus or a payload delivery carrier. Interaction with it can lead to dangerous system infections.

Remove Amazon Phishing Scams from Windows and Your Browser

If you want to remove the Amazon Phishing Scams from your computer, we strongly suggest that you follow the removal instructions posted underneath this article. They have been created with the main idea In mind to help you delete this virus either manually or automatically. Be advised that according to experts the best way to try and remove the software that is causing the Amazon Phishing Scamsming pop-ups is to use an advanced anti-malware software. Such program is created with the idea in mind to fully scan your computer and try to eliminate any traces of unwanted programs while protecting your computer against future infections as well.


Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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