THREAT REMOVAL

Apple Care Protection Plan Virus Redirect – How to Remove (Mac)

What is Apple Care Protection Plan page? Is Apple Care Protection Plan page a virus? How to remove the Apple Care Protection Plan redirect and what is causing it?

Apple Care Protection Plan is the name of a fake web page that pretends to be the original apple support page. The main goal of this redirect scam is to display a “WARNING!” message that will automatically resize your web browser and appear each time when you visit your browser. Not only this, but also the Apple Care Protection Plan redirects can appear on all your Mac browsers, like Safari, Chrome and Firefox and they could be on your machine as a result of an unwanted program that may have added them. Read this article to learn how to remove Apple Care Protection Plan fully from your computer.

Threat Summary

NameApple Care Protection Plan Virus
TypeRedirect Virus for Mac OS
Short DescriptionA browser redirect that could be caused by a potentially unwanted program added on your computer. Wants you to call a tech support number that is most likely scam.
SymptomsAppears on each one of your browsers as a fake Apple page.
Distribution MethodVia software bundling or by being downloaded from the official site.
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss Apple Care Protection Plan Virus.

Apple Care Protection Plan Virus – How Did I Get It and What Does It Do?

Apple Care Protection Plan displays a scary message, whose main idea is to get victims to call the tech support number +1-800-679-2758. This redirect may appear on your Mac if you have installed a so-called potentially unwanted program, whose main goal could be to seem as if it is a helpful software, but in reality, it may slither tons of advertisements on your computer. Such programs can often end up on your computer as a result of being automatically added to it via software bundling or other.

When redirected, this page is what you will see when it comes to Apple Care Protection Plan:

It asks you to call +1-800-679-2758, a number that was reported multiple times with fake Windows messages as well

Either way, it is strongly reccomended not to call the provided numbers as they often aim to get your personal data by lying to you, also known as social engineering. The scammers could ask you to pay them money to supposedly fix your Mac or could ask for access to your computer. Not only this, but simply calling the number can result in huge phone bills.

Remove Apple Care Protection Plan Virus from Your Mac

In order to get rid of the Apple Care Protection Plan Virus fully from your Mac, we strongly recommend that you follow the removal instructions underneath. They have been created with the main idea to help you delete this virus effectively step by step. Since programs, like the Apple Care Protection Plan Virus PUP can remain persistent on your Mac and leave behind leftover files, you should focus on downloading and running a scan using an advanced malwar eremoval software. Such program is effective and can detect all types of virus and unwanted files plus remove them permanently from your Mac.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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with SpyHunter for Mac
Apple Care Protection Plan Virus may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall Apple Care Protection Plan Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Apple Care Protection Plan Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Apple Care Protection Plan Virus. If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Apple Care Protection Plan Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Apple Care Protection Plan Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as Apple Care Protection Plan Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove Apple Care Protection Plan Virus – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Apple Care Protection Plan Virus will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove Apple Care Protection Plan Virus files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Apple Care Protection Plan Virus, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Apple Care Protection Plan Virus:


Download

SpyHunter for Mac



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