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Remove Axzbryg.trade Tech Support Scam

stf-axzbryg-trade-fake-tech-support-scam-serious-malfunction-pop-up

Axzbryg.trade is a website hosting a tech support scam. The scam tries to scare you into calling the (877)-337-7936 phone number. It is said on the site that you need to contact Microsoft technicians on that helpline, but they are con artists. The scam tries to fake a BSOD (Blue Screen of Death), and it may succeed to push that idea to users that are not tech-savvy. You will get redirected and see pop-ups, which you cannot close which causes an endless loop in your browsers. To see how to remove this scam, the pop-ups and redirects, read the whole article.

Threat Summary

NameAxzbryg.trade
TypeTech Support Scam
Short DescriptionA tech support scam trying to scare you into calling supposed Microsoft technicians on the phone.
SymptomsPop-up boxes, and redirects show in your browser. Criminals try to trick you that you have serious issues on your computer, by faking a BSOD screen.
Distribution MethodFreeware Installers, Suspicious Sites, Redirects, Trojan Horse
Detection Tool See If Your System Has Been Affected by Axzbryg.trade

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User ExperienceJoin Our Forum to Discuss Axzbryg.trade.

Axzbryg.trade – Distribution Methods

Axzbryg.trade can be distributed via browsing the Internet on unknown websites and from clicking on advertisements and redirects. The adverts and redirect links are in most cases connected to a suspicious domain. Other popular methods, which can be responsible for the distribution of this scam, are the so-called PUPs – potentially unwanted programs.

Unwanted applications could cause the (877)-337-7936 phone number to appear in your browsers along with the rest of the scam page. Such websites usually come with third-party installations and freeware packages. Most packages have additional features selected for installation that can make the scam get displayed. Preventing the installations of those additional features is manageable if you find an Advanced or Custom settings in the setup.

Axzbryg.trade – Detailed Description

Axzbryg.trade is a website that is hosting a tech support scam. The phone line (877)-337-7936 is used for contacting supposed technicians. Other phone numbers and websites could be used in relation to this scam. In actuality, crooks are trying to play you that they are real Microsoft technicians. You can view the website page from down here:

stf-axzbryg-trade-fake-tech-support-scam-serious-malfunction-pop-up

As you can see the site has many pop-ups appearing and claiming that you have a serious malfunction. It also detects the current OS and browser that you are using as well as their versions. You can see what the pop-up message says below:

Axzbryg.trade says…

Dear customer,
A serious malfunction has been detected with Windows [version] and your [browser] [version]. Please call the toll-free number below for a Microsoft-Certified technician to help you resolve the issue:

(877)-337-7936

For your safety, closing the Chrome browser has been disabled without support of the Microsoft-Certified technician to avoid corruption to the registry of your Windows 8.1 64-bit operating system

Please contact support at the toll-free Helpline (877)-337-7936
DO NOT SHUT DOWN OR RESTART THE COMPUTER, DOING THAT MAY LEAD TO DATA LOSS AND POSSIBLE FAILURE OF THE OPERATING SYSTEM AND POTENTIAL NON BOOTABLE SITUATION RESULTING IN COMPLETE DATA LOSS, CONTACT MICROSOFT CERTIFIED TECHNICIANS TO RESOLVE THE ISSUE CALLING TOLL FREE – (877)-337-7936

The scam tries to scare you even further by loading multiple pop-ups and redirects to the page Axzbryg.trade/ayn44kgj/index.html#2. The background looks like this:

stf-axzbryg-trade-fake-tech-support-scam-bsod-error-main-website-page

The text on the background reads the following:

BSOD: dllRegisterSetting has detected the error code 0x80060402

Your Windows [version] Defender encountered an error Error code: 0x80016CFA

Error code: 0x80016CFA in application [Browser] [version], process id: 218
STOP: 0x0000007B INACCESSIBLE_BOOT_DEVICE
Error code: 0x800610A3 while starting Windows [version] Defender due to
Malware Activity on your Windows [version] Windows [version] Defender time out error code: 0x000B0043
Error code: 0x800610A3 unauthorized access to registry dll
Please contact Microsoft-Certified technicians At Toll Free phone-number:
(877)-337-7936
to immediately rectify the issue to prevent Data Loss.

The Axzbryg.trade site tries to imitate a BSOD (Blue Screen of Death) and failing because of the gray color used instead of blue. People who know what a blue screen is will also know that it cannot appear in a browser. Various fake error messages are written to try and trick you further into calling the fake tech support number.

The cybercriminals want to make you think that the only way to fix the problems on your computer is by calling the (877)-337-7936 phone number. They also will lie that they are part of Microsoft’s technical support team. That is not true as Microsoft do not even have a help phone line. Everything is done in a way to scare you into calling the provided number.

Do NOT call the fake helpline in all circumstances. It is not free as it is promoted, and even the shortest of calls can cost you a small fortune. Besides, while the con artists will try to sweet talk you and supposedly try to help you, they will attempt to extract personal information and financial details from you. This information could be sold to the highest bidder on the black market, and you could get into a big mess.

Remove Axzbryg.trade Tech Support Scam

To remove the Axzbryg.trade tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Axzbryg.trade from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Axzbryg.trade

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Axzbryg.trade and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Axzbryg.trade on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Axzbryg.trade there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Axzbryg.trade with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Axzbryg.trade from Mac OS X.


Step 1: Uninstall Axzbryg.trade and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Axzbryg.trade:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Axzbryg.trade. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Axzbryg.trade. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Axzbryg.trade via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Axzbryg.trade. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Axzbryg.trade files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Axzbryg.trade, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Axzbryg.trade from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Axzbryg.trade from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Axzbryg.trade from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Delete Axzbryg.trade from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Axzbryg.trade will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Axzbryg.trade from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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