This article will help you to remove the Microsoft-one.com scam redirect from the affected browser and system. Follow the tech support scam removal instructions given at the end of the article.
Microsoft-one.com Pop-up Scam
The website Microsoft-one.com is misused by fraudsters who attempt to make online users believe that their computer systems are endangered by critical security issues. The goal of scam web pages like the one displayed by Microsoft-one.com is to convince users that they should Call Microsoft Helpline and get help for the removal of detected Pornographic spyware and riskware. The unexpected appearance of this scam may come as a result of installed third-party installations and freeware packages. It may also be injected into the code of different websites of unknown origin.
Threat Summary
| Name | Microsoft-one.com scam |
| Type | Tech Support Scam/PUP |
| Short Description | May redirect you to a web page, pretending to be a legitimate Microsoft page. End goal is to scam you out of your data or money. |
| Symptoms | Your web browser may experience a redirect to a web page that may block it. |
| Distribution Method | Bundled downloads. Web pages which may advertise it. |
| Detection Tool |
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Malware Removal Tool
|
User Experience | Join Our Forum to Discuss Microsoft-one.com scam. |
Microsoft-one.com is a website that is created with the goal to scare online users into calling fake tech support numbers. There are two main possible case scenarios that might have led to the unwanted appearance of this online scam in your browser.
One the one hand, you might have visited another bogus website that redirects users’ browser to scam websites like Microsoft-one.com.
On the other hand, you might have installed a potentially unwanted program, an adware for example or a browser extension, that is generating annoying online ads and scams like the discussed one that belongs to the Microsoft Support series.
How does the installation of PUPs (potentially unwanted programs) happen?
Unfortunately, there are many free apps like media players, readers, drivers, etc. that feature undesired extras in their installers. The tricky part is that the installers of such free apps are rarely designed to openly show all details about featured extra apps.
This, in turn, can lead to their unnoticed installation. Happily, the presence of added PUPs could sometimes be revealed by the information presented in the Advanced/Custom configuration option. So we recommend that you select it every time you see it in an app installer.
As a result of having an active undesired program on your PC you may also become a victim of unsolicited data collection. Undesired programs like adware are primarily developed to generate revenue for their owners.
For the purpose they silently activate different tracking technologies and start spying on certain details that define users’ interests (browsing history, search queries, clicks on links/ads, etc.) ; reveal technical characteristics (browser type and version, installed operating system, installed third-party apps) and provide more information about IP address, geolocation, internet service provider, and other.
By recording all of the mentioned details, PUPs’ owners become able to configure their advertising campaigns more precisely and eventually trick you into visiting sponsored content. As of the ads, they can be easily generated in the affected browser via the present undesired app.
When the browser is redirected to Microsoft-one.com scam web page you can see a pop-up that claims:
support.Microsoft.com says:
** Microsoft Warning Alert **
Malicious Pornography Spyware/Riskware Detected
Error # 0x80092ee9
Please call us immediately Call Microsoft Helpline
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent
further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic
Spyware and riskware. The following information is being stolen…
Call Microsoft Helpline
You should know that it is a tech support scam that is not related to the Microsoft company but to the website compromised by criminals. Even though, the scam claims to be certified technicians its sole purpose is to make you feel worried about the security of your system and call the provided number.
For the sake of your PC security, it’s best to consider the complete removal of Microsoft-one.com scam from the affected browser and associated potentially undesired programs from the system.
How to Remove Microsoft-one.com Scam
In order to remove Microsoft-one.com pop-up scam along with all associated files that trigger its appearance in the browser, you should complete several removal steps. The guide below presents all the steps required for the removal of infections like Microsoft-one.com scam in an accurate order. If you want to make sure that no undesired and potentially harmful files are running on your system, we recommend that you combine manual and automatic steps. Have in mind that some of the installed files associated with Microsoft-one.com redirect may have completely different names in order to remain hardly noticeable.
In case you have further questions or need additional help with the removal process, don’t hesitate to leave a comment or contact us at our email.
Gergana Ivanova
Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.
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- Windows
- Mac OS X
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
- Internet Explorer
- Stop Push Pop-ups
How to Remove Microsoft-one.com scam from Windows.
Step 1: Scan for Microsoft-one.com scam with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
Step 3: Uninstall Microsoft-one.com scam and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 4: Clean Any registries, Created by Microsoft-one.com scam on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Microsoft-one.com scam there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Video Removal Guide for Microsoft-one.com scam (Windows).
Get rid of Microsoft-one.com scam from Mac OS X.
Step 1: Uninstall Microsoft-one.com scam and remove related files and objects
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Microsoft-one.com scam. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Microsoft-one.com scam via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Microsoft-one.com scam files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Microsoft-one.com scam, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for Microsoft-one.com scam (Mac)
Remove Microsoft-one.com scam from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Microsoft-one.com scam from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Microsoft-one.com scam from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Microsoft-one.com scam from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Microsoft-one.com scam will be removed.
Eliminate Microsoft-one.com scam from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
Microsoft-one.com scam-FAQ
What Is Microsoft-one.com scam?
The Microsoft-one.com scam threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of Microsoft-one.com scam?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your Mac can be the following types:
- Rogue Antivirus programs.
- Adware.
- Browser hijackers.
- Clickers.
- Fake optimizers.
What to Do If I Have a "virus" like Microsoft-one.com scam?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does Microsoft-one.com scam Work?
Once installed, Microsoft-one.com scam can collect data about your web browsing habits, such as the websites you visit and the search terms you use. This data is then used to target you with ads or to sell your information to third parties.
Microsoft-one.com scam can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is Microsoft-one.com scam Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the Microsoft-one.com scam Research
The content we publish on SensorsTechForum.com, this Microsoft-one.com scam how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on Microsoft-one.com scam?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the Microsoft-one.com scam threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.