Even though ransomware has seen the spotlight among malicious applications, adware developers have also not been sleeping. In fact the adware programs in 2017 are more sophisticated than ever and can be very difficult to be removed, especially from web browsers. They use malicious files and scripts taken from actual malware in order to remain persistent on your computer, even after you have removed an ad-supported application. This is why we have decided to create the following instructions which aim to help you clean up your computer completely. They are combined instructions from Google Support and some other help and support forums and all In combination make for the complete removal of any app that may be an obstacle to your computer and Google Chrome browser. Let’s begin!
How to Clean-Up Google Chrome Manually
Removing Unwanted Apps from Chrome in Windows
If you are using Google Chrome browser on Windows, you need to download a tool, called Chrome Cleanup Tool. It can be downloaded by clicking on the following web link.
1) Click on Accept and Download to download the tool and then click on the Run button to run it as an administrator:
2) After the tool is opened a scan should be ran in order to establish if there are any suspicious programs on Google Chrome. If so, the tool will clean the browser up, without you having to reinstall it and loose all your saved logins and other data.
Resetting Your Google Chrome Settings
Since the clean-up tool will finally redirect you to reset Google Chrome, there are few things that you should do first.
Before restarting Google Chrome browser to it’s stock state, it is very important that you backup all your saved logins and passwords in case you experience the issue of losing them which can cause you a lot of headaches. You can find your login passwords at Settings>Passwords and forms> Manage passwords (highlighted text in blue).
After having done the backup of your passwords you can reset Google Chrome to the state it was when you initially installed the web browser. This is achievable by following the steps below:
1) Open the More menu on your top right. (Three vertically arranged dots).
2) Click on Settings to open the options menu.
3) The the bottom of the options, click on the Show advanced settings highlighted text.
4) At the bottom again, you will find a header, called “Reset Settings”. On it, click on the Reset settings and then confirm it, by clicking on the “Reset” button.
How to Remove All Files and Objects Related to Adware on Your PC
Even though you may have cleaned up Google Chrome successfully, there are multiple objects which the app leaves behind. Those files or entries may reinstall the app, even after you have cleaned up your computer. Their usual locations are:
- The Windows Registry Editor.
This is why, for complete removal, we strongly suggest you to use the removal steps below in order to remove the suspicious ad-supported programs permanently.
How to Protect Yourself in the Future
Cyber-crooks have become very smart in both developing viruses as well as methods of infection of users. Both home users and enterprises should beware and always apply the following advises to the PCs in their networks:
- Make sure to use additional firewall protection. Downloading a second firewall (like ZoneAlarm, for example) is an excellent solution for any potential intrusions.
- Make sure that your programs have less administrative power over what they read and write on your computer. Make them prompt you admin access before starting.
- Use stronger passwords. Stronger passwords (preferably ones that are not words) are harder to crack by several methods, including brute forcing since it includes pass lists with relevant words.
- Turn off AutoPlay. This protects your computer from malicious executable files on USB sticks or other external memory carriers that are immediately inserted into it.
- Disable File Sharing – it is recommended if you need file sharing between your computer to password protect it to restrict the threat only to yourself if infected.
- Switch off any remote services – this can be devastating for business networks since it can cause a lot of damage on a massive scale.
- If you see a service or a process that is external and not Windows critical and is being exploited by hackers (Like Flash Player) disable it until there is an update that fixes the exploit.
- Make sure always to update the critical security patches for your software and OS.
- Configure your mail server to block out and delete suspicious file attachment containing emails.
- If you have a compromised computer in your network, make sure to isolate immediately it by powering it off and disconnecting it by hand from the network.
- Make sure to educate all of the users on the network never to open suspicious file attachments, show them examples.
- Employ a virus-scanning extension in your browser that will scan all the downloaded files on your computer.
- Turn off any non-needed wireless services, like Infrared ports or Bluetooth – hackers love to use them to exploit devices. In case you use Bluetooth, make sure that you monitor all of the unauthorized devices that prompt you to pair with them and decline and investigate any suspicious ones.
- Employ a virus-scanning extension in your browser that will scan all the downloaded files on your computer.
- Employ a powerful anti-malware solution to protect yourself from any future threats automatically.
- Guide 1: How to Remove ads and unwanted software from Windows.
- Guide 2: Get rid of ads and unwanted software on Mac OS X.
- Guide 3: Remove ads and unwanted software in Google Chrome.
- Guide 4: Erase ads and unwanted software from Mozilla Firefox.
- Guide 5: Uninstall ads and unwanted software from Microsoft Edge.
- Guide 6: Remove ads and unwanted software from Safari.
- Guide 7: Eliminate ads and unwanted software from Internet Explorer.
- Guide 8: Disable ads and unwanted software Push Notifications in Your Browsers.
How to Remove ads and unwanted software from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove ads and unwanted software
Step 2: Uninstall ads and unwanted software and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by ads and unwanted software on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by ads and unwanted software there. This can happen by following the steps underneath:
Get rid of ads and unwanted software from Mac OS X.
Step 1: Uninstall ads and unwanted software and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove ads and unwanted software via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove ads and unwanted software files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as ads and unwanted software, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove ads and unwanted software from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase ads and unwanted software from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall ads and unwanted software from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove ads and unwanted software from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the ads and unwanted software will be removed.
Eliminate ads and unwanted software from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by ads and unwanted software from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".