Remove “Google Chrome Warning Alert” Scam
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Remove “Google Chrome Warning Alert” Scam

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Note! Your computer might be affected by "Google Chrome Warning Alert" Scam and other threats.
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This article will aid you to remove the Google Chrome Warning Alert scam fully. Follow the tech support scam removal instructions at the end of the article.

Google Chrome Warning Alert is a message seen on various websites that host a tech support scam with a phone number that allegedly belongs to Google Chrome support or Windows Help Desk. Pop-ups that show constantly could lock your browser on that current landing page. The browser can be shut down in some cases, without any negative effects, but in other ones your computer and browser might get affected further with more malware. Most variants of this scam feature a background image that aims to look like an official alert from Google Chrome. Do not call any phone numbers and read more about the scam below.

Threat Summary

Name"Google Chrome Warning Alert" Scam
TypeTech Support Scam
Short DescriptionA number of tech support scams trying to scare you that you have a legitimate Google Chrome Warning Alert about a virus found on your PC. You are provided with a phone number to a supposed tech support team.
SymptomsPop-up boxes, messages, and redirects appear in your browser. It is not excluded for there to be a lock-screen function among these, or your PC freezing because of the activity going on in your browser related to the scam.
Distribution MethodFreeware Installers, Suspicious Sites, Redirects
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Google Chrome Warning Alert – Spread

Browsing the Internet can be dangerous, especially when you reach new and unknown websites by causally browsing and they turn out to be malicious. Clicking on advertisements or targeted content could have hidden links that redirect you to dubious online places. That is the most common way in which this kind of a tech support scam can use for its spread. Other websites could be filled with advertisements and redirect links and you could land on a page which has the Google Chrome Warning Alert message.

Freeware applications, regarded as PUPs (potentially unwanted programs) could also distribute this sort of scam. Different software could cause the scareware to appear in your browsers or another related Microsoft Tech Support scam. Such websites usually come with third-party installations and freeware packages. These packages tend to have extra features selected for installation from the get-go. To avoid installing any additional features could be done if you find Advanced or a Custom settings.

Google Chrome Warning Alert – In Depth

Google Chrome Warning Alert is one of a few messages related to a tech support scam. The scam doesn’t differentiate much between the domains which are involved with it, but they use different phone numbers. Two of the most frequently seen phone numbers associated with the scam are the following:

  • 0-800-090-3913
  • 1800-235-661

All of these technical support scams are shown with pop-ups as alerts and are trying to scare you into calling the phone number given on the page. To make it sound more trustworthy, the scammers have put both the Google Chrome and Windows names as the supposed entities which you should call up.

There could be plenty more phone numbers associated with this scam, depending on the Web addresses and landing pages associated with the scam. These criminals that are on the other end of the telephone line will try to trick you into believing that they are part of some sort of an official tech support team of Google Chrome or Windows Help Desk and say they are employees there. That is definitely a lie. The most common background with the message Google Chrome Warning Alert looks like this:

The full message reads the following:

Your computer has been Locked
Call Google Chrome : 1800-235-661
Your computer with the IP address [redacted] has been infected by the Trojans — Because System Activation KEY
has expired
& Your information (for example, passwords, messages, and credit cards) have been stolen. Call the
Windows Help Desk 1800-235-661
to protect your files and identity from further damage.

Call Google Chrome : 1800-235-661

Automatically report details of possible security incidents to Google. Privacy policy

Call Google Chrome : 1800-235-661
Back to safety

In case you see any of those messages or other ones, know that they aren’t official messages from Google/Google Chrome or Microsoft/Windows. Also, no matter how many pop-ups, alerts and message boxes are displayed, remember that this is just scareware that is trying to trick you into calling the 1800-235-661 (or 0-800-090-3913) phone number that goes along with the corresponding message. Lots of domains are involved with this scam, and you should pay more attention to sites you are visiting and if you think they are legitimate (especially their URLs).

Another message that usually comes in the form of a pop-up image and can’t be closed by clicking on its “X” button gives the following message:

support.google.com says
** Google Chrome Warning Alert **
Malicious Pornographic Spyware/Riskware Detected
Error #0x80072ee7
Please call us immediately Call Google Chrome at 1800-235-661
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic Spyware and risk ware. The following information is being stolen…
Call Google Chrome: 1800-235-661
Stay Page | Leave Page

As seen above, the site will state that a pornographic virus has been detected. What the scammers were probably trying to say is that you were visiting porn sites that contain malware, and that is likely to be the cause as they might have spread adverts on websites with such content. Read on the “Porn Virus Detected Scam” to see details about a similar scam message type.

Your browser or computer screen can become locked and may seem like your whole screen is blocked and totally inaccessible. In such a situation, you could try clicking the “Windows” button (if you have such on your keyboard or a similar one) and combinations such as “Ctrl+Alt+Del” or even the “Close” button to check if you still can interact with your computer system.

The scammers want to make you believe that the only way to fix your computer device is by calling one of the phone numbers, provided on your screen. They also will blatantly lie to you that they are an expert team of technicians and as already mentioned above, in most cases pretend to be Google employees. Not even a small fraction of that is true. Also, note that most of the time the person on the other line has an Indian accent or is from India – that is not racist or discriminatory in this case, but sadly it may be true. The whole scam is made in a way to convince you into calling the provided telephone numbers, based firmly on scareware tactics.

Do NOT call any of the phone numbers in any circumstance. It is not toll free as presented on the websites, and even the shortest of calls could cost you next to a small fortune. Furthermore, while the con artists can present themselves as employees of Google, Microsoft or similar experts and even partners, know that they will try to acquire personal information and financial data from you. That information can be sold, and you could get into more problems, such as identity theft, your bank accounts getting emptied etc.

Remove “Google Chrome Warning Alert” Scam

To remove the Google Chrome Warning Alert tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Note! Your computer system may be affected by "Google Chrome Warning Alert" Scam or other threats.
Scan Your PC with SpyHunter
SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as "Google Chrome Warning Alert" Scam.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.

To remove "Google Chrome Warning Alert" Scam follow these steps:

1. Uninstall malicious programs from Windows
2. Clean your Browser and Registry from "Google Chrome Warning Alert" Scam

Use SpyHunter to scan for malware and unwanted programs

3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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2 Comments

  1. Carolyn

    Berta, this alert just came onto my Mac computer screen today. I have not been able to shut down or close the Safari window. I finally just unplugged everything.
    May I ask what my options are at this point?

    Reply
    1. Tsetso MihailovTsetso Mihailov

      Hello, Carolyn. I am Tsetso and will answer you today. You did good. You have two options in general as Berta has provided, manual and automatic.

      To try and find the process causing the screen to appear, the Mac’s equivalent of the “Ctrl+Alt+Del” button combination is “⌘ + ⌥ + ⎋ (Command + Option + Escape)”.

      Pressing these buttons together will show the “Force Quit Applications” window on your Mac, where you could close Safari from and investigate what unknown processes are active.

      Also, try to clear your website cache, by selecting “Clear History and Website Data” from the Settings of Safari.

      If you have any further questions, don’t hesitate to write to us again.

      Reply

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