Redirect Removal Guide (Complete Instructions)
THREAT REMOVAL Redirect Removal

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The article will help you to remove effectively. Follow the browser hijacker removal instructions at the end of this article.

A dangerous browser hijacker called has been found to infect computer users worldwide. The victims report serious security and privacy issues when accessing the malicious service. It is linked with other criminal services that are used to harvest sensitive data from the victims.

Threat Summary
TypeBrowser Hijacker, PUP
Short DescriptionEvery browser application which is on your computer will get affected. The hijacker can redirect you and show you lots of advertisements.
SymptomsBrowser settings that get changed are the start page, search engine and the new tab page.
Distribution MethodFreeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss – Delivery Methods

Computer users can acquire the redirect by falling victim to one of the typical infection strategies. The used depends depend on the criminal organization behind the attacks. The reported instances so far do not give a clear outlook on the main method, as such we suspect that the hackers are using the most popular distribution ways.

Usually the redirect is applied to web browsers using malicious extensions, also known as hijackers. They are made for the most popular web browsers including: Mozilla Firefox, Google Chrome, Microsoft Edge, Safari, Internet Explorer, Opera and others. When the users acquire them they will see that important settings have been changed. The majority of the extensions modify the default home page, search engine and new tabs page to reflect the hacker-provided address. In addition they may cause other security and privacy issues including the following:

  • Information Harvesting ‒ Browser hijackers have the ability to harvest sensitive and private information from the compromised applications. They can steal stored bookmarks, history, account credentials, passwords and settings. When the data is sent back to the hackers via the existing servers it may be used for crimes such as identity theft and financial abuse.
  • Windows Settings Modification ‒ Advanced browser extensions can change Windows registry and other important settings which may lead to performance or stability issues.
  • Additional Malware Infection ‒ Browser hijackers can cause several infections at once or in a hacker-specified chain of actions.
  • Persistent Installation ‒ Some certain strains can perform a persistent installation. This is an advanced infection technique that actively counters manual removal methods.

Such browsers hijackers are usually advertised using spam email messages. In the majority of cases social engineering tricks are used to make the users infect themselves. There are two main types of spam campaigns:

  1. Embedded Malicious Links ‒ The criminals seek to insert links in the body contents that lead to dangerous executables. Once they download and start the downloaded program the browser hijacker is automatically started.
  2. Direct File Attachments ‒ The emails contain instructions on downloading and running attached files that contain the malicious instance. Depending on the case the hackers can resort to infected documents that serve as payload downloaders. They are usually office files (spreadsheets, rich text documents or databases) that contain built-in scripts (macros). When they are run the browser hijacker is downloaded from a remote server and executed on the local computer. In other cases the email host the malware directly.

Other infection sources include software installers downloaded from hacker-controlled sites. Hackers utilize P2P networks like BitTorrent where pirate content is usually found. The browser hijacker can also be obtained from various fake Chrome Web Store extensions and other application repositories. Likewise the can be found in the relevant software stores of other browsers as well. – In-Depth Overview

When the users are redirected to the redirect page they are shown a familiar looking user interface. A search engine box is placed in the center along with links posted underneath it. There is a top menu bar that links to various well-known services.

Even though it may appear as a legitimate and safe website the users must beware that the use of the site imposes a tracking cookie. This has severe consequences on the privacy and security of the visitors. When the users interact with the site via the search engine they are shown sponsored results above everything else. As the operators of the site make money from affiliate links and partner networks the shown results do not represent the best results. In certain cases usage of may even lead to redirects or downloads that result in dangerous virus infections. home page search results

The home page lists services that might be useful to the visitors as they point to Google-powered sites. However the users need to remember that each click and keyboard input may be monitored by the scripts. This means that the use of the browser hijacker and the website redirect can potentially leak sensitive accounts to the operators.

The site home page lists a “Contact Us” page that provides the following information about the company behind it:

Clever App, S.L.
Calle Irún 23, 1º, 1
28008 Madrid
España – Privacy Policy

The redirect privacy policy is available from the site’s home page. It reads Clever App, S.L. Terms of Service and Privacy Policy showcasing that it is linked with other services controlled by the same party. It is possible that the affiliate links found in the search results redirect to other sites hosted by the company.

The document reads that when the users enter the site they agree to be bound by the services listed in the policy. Some of the dangers to the security and privacy of the victims include the following by harvesting private data. According to the policy the site and all affiliated services can collect personal information. The site does not specify the type of data. We suspect that this includes a wide variety of possibilities such as: web browsers version, operating system type and version, IP Address, your Internet service provider (ISP), geographical location, names, email or mailing addresses or other data that can identify a site visitor. home page cookies

The privacy policy does not list other cases, including how it handles the data or if it shares it with third parties. While the home page itself does not infiltrate the victim computers with a tracking cookie. Several ones are used if the victims use the search engine. We have discovered that the service automatically assigned a unique user ID which starts to create a profile of all users. Using the harvested information and the search queries it starts to build a database of their interests in an attempt to better present affiliate links as search results.

Remove Effectively

To remove manually from your computer, follow the step-by-step removal instructions provided below. In case the manual removal does not get rid of the hijacker redirect and its files completely, you should search for and remove any leftovers with an advanced anti-malware tool. Such a program can keep your computer safe in the future.


Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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