Helpme.net website is not directly detected as a virus. But be advised that it has been detected as a phishing site by several reputable security software companies, since this site is the main tool used by scammers to get inside your computer. Helpme.net is a page that enables scammers remote access and seeing it means that you could be lured into a fake tech support scam. Such scams often pretend that there is a problem with your computer to get you to call a tech support number and this number’s main purpose is to grant scammers remote access to your PC via sites, like Helpme.net.
|Type||Scam / PUP|
|Short Description||A web page used by scammers to enter your computer remotely. Could contain phishing elements and could be on your computer as a result of a scam or an adware.|
|Symptoms||Your web browser begins to display various types of online advertisements that lead to scam pages aiming to convince you that your computer has a problem, which results in slowing down of your machine. The scammers on the phone numbers may pretend to be tech support and ask you to open Helpme.net.|
|Distribution Method||Bundled downloads. Web pages which may advertise it.|
See If Your Device Has Been Affected by Helpme.net
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Helpme.net.|
Helpme.net Scam – How Does It Work?
Helpme.net is just another tool used by scammers. To get you to call their fake tech support scam numbers, they may show you different sites that block your browser and pretend your computer is at risk. We have seen many such pages and the most recently active ones are Activation Failed, “Your system has run out of application memory” and “Your Windows Is Infected With (2) Viruses” scams.
These scams often aim to scare your into calling the scammers on a fake tech support number, where they promise you that they will fix your computer once you grant them remote access. Some of them may use different remote access tools and Helpme.net is just another of those tools. This is likely the reason why Kaspersky and other antivirus vendors block this web page as seen on the VirusTotal screenshot below:
But how did you get in this situation in the first place? Well, the answer to that is very simple. These types of scam pages use adware to push their content in the form of a browser redirects. Such adware programs get installed on your computer and modify your web browsers without your knowledge or approval. The outcome of this is you start seeing the following types of ads to begin appearing:
- Highlighted ads in text.
- Banner promotions.
- Browser redirect ads.
- Ad-supported searches.
- Push notification adverts.
And these adware programs can also lead you to even more dangerous websites than these “Virus Detected” or “Call Microsoft” type of fake tech support pages. Such risky sites can be:
- Virus URLs or malware sites.
- Fake survey scams.
This is the main reason to remove whatever is causing redirects to pages, like Helpme.net scam as soon as your can.
Remove Helpme.net Virus from Your Computer
Helpme.net can be removed if you remove what is causing the scammers pages, in other words the adware showing you redirects to it. Such adware could be tricky to remove, but we have made the removal guide below to show you how to get rid of it from your computer. If you cannot identify what is causing these ads to show up, we recommend that you use a professional anti-malware software. It will scan your computer and delete any adware or malware if it has already been infected by the scammers.
- Guide 1: How to Remove Helpme.net from Windows.
- Guide 2: Get rid of Helpme.net on Mac OS X.
- Guide 3: Remove Helpme.net in Google Chrome.
- Guide 4: Erase Helpme.net from Mozilla Firefox.
- Guide 5: Uninstall Helpme.net from Microsoft Edge.
- Guide 6: Remove Helpme.net from Safari.
- Guide 7: Eliminate Helpme.net from Internet Explorer.
- Guide 8: Disable Helpme.net Push Notifications in Your Browsers.
How to Remove Helpme.net from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Helpme.net
Step 2: Uninstall Helpme.net and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Helpme.net on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Helpme.net there. This can happen by following the steps underneath:
Get rid of Helpme.net from Mac OS X.
Step 1: Uninstall Helpme.net and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Helpme.net via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Helpme.net files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Helpme.net, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Helpme.net from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Helpme.net from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Helpme.net from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Helpme.net from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Helpme.net will be removed.
Eliminate Helpme.net from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by Helpme.net from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".