This article will help you remove Kaspersky-support.net fully. Follow the tech support scam removal instructions provided at the end of this article.
Kaspersky-support.net is a website which is connected with a tech support scam and hosts it on that Web address. The phone number 1-888-274-2621 is given for contacting the supposed Kaspersky support technicians. The scam tries to imply that your computer has malware and only the technicians, reachable on the phone line, can help you. Your screen may get locked.
|Type||Tech Support Scam|
|Short Description||A tech support scam saying that your computer has malware and trying to fool you into calling a phone number.|
|Symptoms||Messages, pop-up boxes, and redirects could appear in your browser. Cybercriminals will try to trick you into calling a phone number, while trying to block access to your browser or locking your screen.|
|Distribution Method||Freeware Installers, Suspicious Sites, Redirects, Hyperlinks in forum spam posts|
|Detection Tool|| See If Your System Has Been Affected by Kaspersky-support.net |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Kaspersky-support.net.|
Kaspersky-support.net – Spread
Different software could cause the 1-888-274-2621 number to appear in your browsers on a page claiming to be a Kaspersky Support one. Those websites usually come with third-party installations and freeware packages. These packages tend to have additive features selected for the installation process. To avoid installing any such features can be done if you find an Advanced or a Custom options menu.
Unfortunately, other ways can help the distribution of this tech support scam. From surfing the Internet and reaching new and unverified websites, to clicking on advertisements or redirects related to suspicious links are one of these ways. Another way is through the crooks spamming hyperlinks in forum posts of different sites. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping in the spread of the scam in question.
Kaspersky-support.net – Description
Kaspersky-support.net is a website hosting a tech support scam. The scam uses the phone line 1-888-274-2621. There could be other phone numbers and websites involved with the scam. Cybercriminals who are behind the telephone can try to trick you into thinking that they are part of some tech support team, working for Kaspersky. The website home page looks like this:
As you can see above, the site states that the telephone is the support line for Kaspersky. The real Kaspersky company does have a phone, but it’s used for contact and not as a support line (it starts with “+7-495”). Down below you can read what the message on the scam site reads:
Amid the establishment, uninstallation, enactment and setup of Kaspersky antivirus, a blunder may happen and stop the whole operation. For this situation, get your telephone and dial our Kaspersky specialized help number, 888-274-2621. We Help Number, guarantee to give you the most ideal arrangement in seconds.
In case you see that message, know that your PC has been affected or you are about to fall victim to a scam. You could get bombarded with pop-ups, redirects and new windows opening on your browser to try and convince you that your PC has issues. Clicking somewhere on the page could trigger a similar effect.
The con artists want to make you believe that the only way for fixing your computer machine is by calling the 1-888-274-2621 phone number, provided on the website. They also will lie to you that they are part of the Kaspersky technicians team. That statement is not true and you should know that Kaspersky has a site with a support page but is really different and will never ask you for personal information not related to your PC.
The whole charade is made in a way to convince you into calling the provided number. On top of it all, there are instructions on the site on how to deactivate and uninstall Kaspersky – an action you wouldn’t want to perform if you have that anti-virus. Also, whatever your security system is, do not uninstall, remove or tamper it in any way, as that may further help the cybercriminals behind the scam.
A screenshot showing the Fake Kaspersky tech support being advertised on SensorsTechForum:
Do NOT try calling the phone number under any circumstances. It is not free as promoted on the website, and even the shortest call may be very costly. Not to mention that, while the con artists can present themselves as Kaspersky employees, or any other reputable partners, they will try to get personal information and financial data about you. That information can be sold, and you could get into bigger problems, such as identity theft, your bank accounts getting emptied etc.
To remove the Kaspersky-support.net tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.