THREAT REMOVAL

“Your operating system has been hacked” E-Mail Scam – Remove It

What is “Your operating system has been hacked” e-mail? This article is made to help explain what exactly is “Your operating system has been hacked” e-mail scam and how you can remove it from your computer.

“Your operating system has been hacked” is a series of scam messages that has been created with the main idea to extort you into paying BitCoins to the ones who are behind the scam. The criminals orchestrating this scam aim for one thing and one thing only – to scare you off into paying money to them, deceiving you that your system is compromised by their malware. While the e-mail itself is not a virus, opening files attached to it or clicking on a links in it could result in a malware infection.

Threat Summary

Name Your operating system has been hacked
Type E-Mail Scam
Short Description Part of the Bitcoin hack scam campagins. Aims to extort victims into paying ransom in BitCoin.
Symptoms Messages coming from your spoofed e-mail address containing extortion sentences that the victim must pay in BitCoin.
Distribution Method Via a virus or massive spam campaigns.
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User Experience Join Our Forum to Discuss Your operating system has been hacked.

“Your operating system has been hacked” E-Mail Scam – How Did I Get It and What Does It Do?

The primary method via which “Your operating system has been hacked” spreads is via e-mail. What the spammers do is they tend to mask your e-mail address to appear as if you are sending e-mail to yourself. This is done to make you think that the “Your operating system has been hacked” is real and the hacker has gained access to your e-mail, which may not at all be true. The message from the scam mail is the following:

Your operating system has been hacked by cybercriminals. Change the authorization method.
Hello!

I’m a programmer who cracked your email account and device about half year ago.
You entered a password on one of the insecure site you visited, and I catched it.

Of course you can will change your password, or already made it.
But it doesn’t matter, my rat software update it every time.

Please don’t try to contact me or find me, it is impossible, since I sent you an email from your email account.

Through your e-mail, I uploaded malicious code to your Operation System.
I saved all of your contacts with friends, colleagues, relatives and a complete history of visits to the Internet resources.
Also I installed a rat software on your device and long tome spying for you.

You are not my only victim, I usually lock devices and ask for a ransom.
But I was struck by the sites of intimate content that you very often visit.

I am in shock of your reach fantasies! Wow! I’ve never seen anything like this!
I did not even know that SUCH content could be so exciting!

So, when you had fun on intime sites (you know what I mean!)
I made screenshot with using my program from your camera of yours device.
After that, I jointed them to the content of the currently viewed site.

Will be funny when I send these photos to your contacts! And if your relatives see it?
BUT I’m sure you don’t want it. I definitely would not want to …

I will not do this if you pay me a little amount.
I think $954 is a nice price for it!

I accept only Bitcoins.
My BTC wallet: 12hBxZ7mzn3LgT3SjCsS6yS4tVefPBWCPt

If you have difficulty with this – Ask Google “how to make a payment on a bitcoin wallet”. It’s easy.
After receiving the above amount, all your data will be immediately removed automatically.
My virus will also will be destroy itself from your operating system.

My Trojan have auto alert, after this email is looked, I will be know it!

You have 2 days (48 hours) for make a payment.
If this does not happen – all your contacts will get crazy shots with your dirty life!
And so that you do not obstruct me, your device will be locked (also after 48 hours)

Do not take this frivolously! This is the last warning!
Various security services or antiviruses won’t help you for sure (I have already collected all your data).

Here are the recommendations of a professional:
Antiviruses do not help against modern malicious code. Just do not enter your passwords on unsafe sites!

I hope you will be prudent.
Bye.

Be advised that these e-mails are not harmful, but seeing them means that you could have one of those threats on your computer:

  • Trojans.
  • Ransomware.
  • Backdoor RATs.
  • Miners.
  • Adware and PUPs.
  • Trojan.Clikers.
  • Keyloggers.

If you see the “Your operating system has been hacked” e-mail scam, be advised not to take it seriously, but also DO NOT underestimate it. We recommend checking if your computer is infected with malware as a result of seeing the “Your operating system has been hacked” by using the instructions in this article.

How to Check If Your Machine Is Infected by “Your operating system has been hacked”

If you are sure that you have malware that is one of the mentioned above, then we strongly suggest that you follow the removal steps below. They contain the necessary measures that need to be taken if you want the complete removal of any “Your operating system has been hacked” – related malware. However, on the other hand, if you are unsure that your system is compromised, then we do recommend that you download and run a scan of your computer by using an advanced malware removal software. This tool aims to make sure that your system is malware free and remove any virus files and objects in the process.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Your operating system has been hacked from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Your operating system has been hacked

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Your operating system has been hacked and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Your operating system has been hacked on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Your operating system has been hacked there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Your operating system has been hacked with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Your operating system has been hacked from Mac OS X.


Step 1: Uninstall Your operating system has been hacked and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Your operating system has been hacked:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Your operating system has been hacked. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Your operating system has been hacked. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Your operating system has been hacked via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Your operating system has been hacked. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Your operating system has been hacked files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Your operating system has been hacked, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Your operating system has been hacked:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Your operating system has been hacked from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Your operating system has been hacked from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Your operating system has been hacked from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Your operating system has been hacked from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Your operating system has been hacked will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Your operating system has been hacked from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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