THREAT REMOVAL

The “This account was hacked” scam has been circling the Internet these past few days, trying to scare people that hackers made a fake video of them watching porn. People receiving the message are demanded to pay a ransom fee in Bitcoin (the sum varying around 1000 US dollars). Do not pay the money in any case as that will not help you. Read on what you must do in case you are truly breached, but keep in mind that in most cases this is a total scam.

Threat Summary

Name"This account was hacked" Scam
TypeEmail Scam Message
Short DescriptionA scam that tries to scare you into paying a ransom fee for a supposed breach of your email account credentials.
SymptomsYou receive an email message that tries to trick you into thinking that your email account got compromised, plus that your password is leaked and exposed to hackers.
Distribution MethodEmail Spam Messages, Suspicious Sites
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss "This account was hacked" Scam.

“This account was hacked” Scam – Update March 2019

It seems that “This account was hacked” Scam has an active campaign going on and is reaching more users. The following new Bitcoin addresses are related to this scam:

  • 1gowy5ymzh3xxbiyxlu9tkcbmgibpzngio
  • 1b3lx1t4cqst3ck85bqzghc9teeqganhur
  • 1gdshq4ae7zud8hdqvjdewu9dxn3lfjlmk
  • 15mwfjvymadqimvim2f1ugx6osd4tyegle
  • 1PAcoXVyzBDRryyg3MAmBQhDuofNYu55Uo
  • 12s4cfoNTzT68gSdxLjmSRT3qdvaqwDWNz

Except the bitcoin address, there is little variance in the blackmail message. Beware of such scams and do not fall for them.

“This account was hacked” Scam – Distribution Tactics

The “This account was hacked” scam is mainly distributed through e-mail messages that may even be filtered as spam by email providers by now. It could also be using targeted attacks to aim for a bigger payout by companies or rich people. Different distribution tactics may exist, too. For instance, there are mentions of the “This account was hacked” scam over Facebook, and the scareware tactics and doxing may be successful there, just as well.

In case your computer was truly compromised, a payload file that downloads a Trojan horse or some kind of a RAT may have been triggerred by a malicious website or redirect.

Freeware which is found on the Web can be presented as helpful also be hiding the malicious script for the scam message to appear. Refrain from opening files right after you have downloaded them. You should first scan them with a security tool, while also checking their size and signatures for anything that seems out of the ordinary. You should read the tips for preventing ransomware located at the corresponding forum thread.

“This account was hacked” Scam – Information

The “This account was hacked” scam is a hot topic all over the Internet, be it news websites or social networks such as Facebook. The message is sent over email and is a scareware type that relies on social engineering. The extortionists want to blackmail you into paying them a thousand dollars. They claim they have recorded you while visiting an adult website and that they have made a fake video of you watching porn.

The email message looks like the following:

The email states:

Hi, this account was hacked! Renew the pswd right this moment!
You may not heard about me and you really are most probably surprised why you are receiving this message, right?
I am ahacker who burstyour email boxand devicessome time ago.
It will be a time wasting to try to msg me or find me, in fact it’s not possible, since I sent you this message using YOUR hacked account.
I developed spyware to the adult vids (porno) site and guess that you enjoyed this website to enjoy it (you understand what I mean).
While you were taking a look at videos, your browser began operating like a RDP (Remote Control) having a keylogger which granted me access to your monitor and web camera.
Then, my programstoleall information.
You have entered passcodes on the web-sites you visited, and I intercepted them.
Of course, you’ll be able to modify them, or possibly already modified them.
Even so it does not matter, my spyware updates it regularly.
What actually did I do?
I compiled a reserve copy of the device. Of all the files and contact lists.
I have managed to create dual-screen record. The 1st section reveals the clip you had been observing (you have got an interesting preferences, ha-ha…), the second screen demonstrates the movie from your own camera.
What exactly do you have to do?
Good, in my opinion, 1000 USD is a fair price for this small secret. You’ll do the payment by bitcoins (if you do not know this, search “how to buy bitcoin“ in Google).
My bitcoin wallet address:
1LAWGnA2K5njVSshERU9bcUSrW2YWwtXs1
(It is cAsE sensitive, so just copy and paste it).
Warning:
You will have 48 hours to make the payment. (I put an unique pixel in this message, and at this time I know that you’ve read through this email).
To tracethe reading of a messageand the actionsinside it, I set upa Facebook pixel. Thanks to them. (Anything thatis usedfor the authorities may also helpus.)

In case I fail to get bitcoins, I will undoubtedly direct your videofile to each of your contacts, such as family members, colleagues, and many more?

Another similar email states the following:

Your account was hacked! Renew the pswd right away!
You probably do not know me me and you may be certainly wanting to know for what reason you’re receiving this message, right?
I’m ahacker who burstyour emailand devices and gadgetsnot so long ago.
Do not attempt to msg me or alternatively try to find me, it is definitely hopeless, because I sent you a letter from YOUR hacked account.
I installed spyware on the adult vids (porno) website and suppose you enjoyed this site to enjoy it (you know what I mean).
During you have been watching content, your browser started out operating as a RDP (Remote Control) that have a keylogger that granted me authority to access your desktop and webcam.
Afterward, my programobtainedall information.
You have typed passcodes on the websites you visited, I caught all of them.
Surely, you could possibly change each of them, or perhaps already modified them.
But it really doesn’t matter, my malware renews it every time.
And what did I do?
I compiled a reserve copy of every your system. Of all files and personal contacts.
I got a dual-screen video recording. The 1st section demonstrates the video you were observing (you’ve got a good preferences, ahah…), the second screen demonstrates the movie from your camera.
What should you do?
Great, in my opinion, 1000 USD is basically a reasonable amount of money for this little riddle. You’ll do the deposit by bitcoins (in case you don’t understand this, go searching “how to purchase bitcoin” in any search engine).
My bitcoin wallet address:
1DyiDqXUQ44qbnuBxARp5Q2Q2j6pvXZAyQ, 17qQSJatXXj5DnjMLjNGXx9BT7NUhqimRx, 15LZuFSVyDAoaNLtbh4ru7ZQWvZxEosCaf, 18DGKAQ3gHQVmPHPVyLvBGsCoX1d4G8yfq, 1JRfE57ZF8Eaqa7DktHmVCoAneA8q4fpP2, 1LthzYVB7jrYFPnJHDLriDnxk4BJ4Ch2jf, 1GXBRWZaTqTEvxY2NzfdrMwYbPHqfWNNYE, 14GHLvKaXSNtDTkshZi5j8uUo3mFtJ52FN, 19SDJp3rdgU99sadqEb437b1qAynsCg9r8, 1LWbhU7623zZjLHTnfTRyrcqbRnXoVKaBd, 1GVgsTh6j1oh5PUksWQDdiChtsRiWwkR6Q
(It is cAsE sensitive, so just copy and paste it).
Warning:
You will have 48 hours to make the payment. (I built in an unique pixel to this message, and right now I understand that you’ve read through this email).
To tracethe reading of a messageand the actionsin it, I utilizea Facebook pixel. Thanks to them. (Everything thatcan be usedfor the authorities should helpus.)

If I fail to get bitcoins, I will immediately offer your videofile to each of your contacts, including family members, colleagues, and so forth?

And the text of a third email message from the same type says:

Hi, your account has been infected! Renew the password this time!
You do not know anything about me and you may be probably surprised for what reason you’re reading this particular letter, proper?
I’mhacker who exploitedyour emailand all devicesnot so long ago.
Never try out to msg me or alternatively seek for me, it’s impossible, because I forwarded you this message using YOUR hacked account.
I’ve installed special program on the adult videos (porno) site and guess that you visited this site to have fun (you understand what I mean).
While you have been keeping an eye on video clips, your internet browser started out to act like a RDP (Remote Control) having a keylogger that provided me access to your screen and network camera.
Then, my softobtainedall information.
You have typed passcodes on the online resources you visited, I caught them.
Surely, you are able change each of them, or have already modified them.
However it doesn’t matter, my program renews needed data regularly.
What actually I have done?
I generated a reserve copy of every your system. Of all the files and each contact.
I formed a dual-screen videofile. The first part displays the film that you were watching (you have got an interesting preferences, ahah…), and the second screen displays the recording from your own camera.
What exactly should you do?
Clearly, I think, 1000 USD will be a fair price for our small riddle. You will make the deposit by bitcoins (if you do not understand this, go searching “how to purchase bitcoin” in any search engine).
My bitcoin wallet address:
12xDmKxf28FStr6pxVCbv56sPf2nvL3jmT, 1GCz3YBhwpqFRUQ4B3rEvpiEkn6XtTD4GA, 15tGbgpiksnzBY1tef2LgUbJ9pZvoDjCbs, 18iDcSiS48kPAkbxUnyeeqwVx65Vgbwr2U, 1KmzrKYxcpAyEVEH38KPrMSVfGejk1ABQz, 1BkkLeRcUjrakVNFtAgAgfMjDb4TPUw8Pz, 1C242L8qAXRxudv6KBAahi81GHS5wpc8cF, 1NwbnYRDJwcAXRwRsJMZRFs7Gt4psir5S9, 149zE8ZaYXk1CtpfY5qsiuaf7LSdqsRs88, 1HUHBgNHYCz9Djy9z615adkgd2NYQNMVUd
(It is cAsE sensitive, so copy and paste it).
Important:
You will have 2 days in order to make the payment. (I have an unique pixel in this letter, and at the moment I understand that you’ve read through this email).
To tracethe reading of a messageand the actionsin it, I utilizea Facebook pixel. Thanks to them. (That whichis usedfor the authorities may helpus.)

In case I fail to get bitcoins, I shall undoubtedly send your video files to each of your contacts, along with relatives, co-workers, etc?

There are a number of possibilities, but in most cases this is an absolute scam. You should ignore it. Do not reply to it. Do not pay the cybercriminals behind it. Change your email password, but first make sure your computer is clean from viruses. Also, check if you are changing it from the real URL address of your email provider and not a phishing page.

The Bitcoin address listed down below is given by the criminals for paying the fee they demand:

  • 1DyiDqXUQ44qbnuBxARp5Q2Q2j6pvXZAyQ Bitcoin Email Scam
  • 15mWFjVymAdqimVim2f1UgX6oSD4TYeGLE Bitcoin Email Scam
  • 17qQSJatXXj5DnjMLjNGXx9BT7NUhqimRx Bitcoin Email Scam
  • 15LZuFSVyDAoaNLtbh4ru7ZQWvZxEosCaf Bitcoin Email Scam
  • 18DGKAQ3gHQVmPHPVyLvBGsCoX1d4G8yfq Bitcoin Email Scam
  • 1JRfE57ZF8Eaqa7DktHmVCoAneA8q4fpP2 Bitcoin Email Scam
  • 1LthzYVB7jrYFPnJHDLriDnxk4BJ4Ch2jf Bitcoin Email Scam
  • 1GXBRWZaTqTEvxY2NzfdrMwYbPHqfWNNYE Bitcoin Email Scam
  • 14GHLvKaXSNtDTkshZi5j8uUo3mFtJ52FN Bitcoin Email Scam
  • 19SDJp3rdgU99sadqEb437b1qAynsCg9r8 Bitcoin Email Scam
  • 1LWbhU7623zZjLHTnfTRyrcqbRnXoVKaBd Bitcoin Email Scam
  • 1GVgsTh6j1oh5PUksWQDdiChtsRiWwkR6Q Bitcoin Email Scam
  • 12xDmKxf28FStr6pxVCbv56sPf2nvL3jmT Bitcoin Email Scam
  • 1GCz3YBhwpqFRUQ4B3rEvpiEkn6XtTD4GA Bitcoin Email Scam
  • 15tGbgpiksnzBY1tef2LgUbJ9pZvoDjCbs Bitcoin Email Scam
  • 18iDcSiS48kPAkbxUnyeeqwVx65Vgbwr2U Bitcoin Email Scam
  • 1KmzrKYxcpAyEVEH38KPrMSVfGejk1ABQz Bitcoin Email Scam
  • 1BkkLeRcUjrakVNFtAgAgfMjDb4TPUw8Pz Bitcoin Email Scam
  • 1C242L8qAXRxudv6KBAahi81GHS5wpc8cF Bitcoin Email Scam
  • 1NwbnYRDJwcAXRwRsJMZRFs7Gt4psir5S9 Bitcoin Email Scam
  • 149zE8ZaYXk1CtpfY5qsiuaf7LSdqsRs88 Bitcoin Email Scam
  • 1HUHBgNHYCz9Djy9z615adkgd2NYQNMVUd Bitcoin Email Scam
  • 1LAWGnA2K5njVSshERU9bcUSrW2YWwtXs1 Bitcoin Email Scam

You are demanded to pay “1000 US dollars„ to allegedly not spread your personal pictures and files to family and friends. However, you should NOT under any circumstances pay any ransom sum. No guarantee exists that your “data” is not going to be leaked even if you pay. This is known as doxing – an extortion involving the threat of releasing personal information, photos or videos which might be embarrassing or otherwise unwanted by the person being extorted. Adding to all of this, giving money to cybercriminals will most likely motivate them to create more ransomware scams, “viruses” or commit different criminal activities. That may even result to the criminals wanting more money after payment.

Be sure that even if one of your older passwords got leaked from a data breach on a password database, this is a scam. If you have any accounts still using that password, be certain to change them and make sure you use a different password for each account. If you can, enable two-factor authentication on the accounts. Stay safe and ever vigilant.

Remove “This account was hacked” Scam

To remove the This account was hacked scam you should simply delete the email message. However, if you are truly breached and you recognize any of the listed passwords, you should see the step-by-step removal instructions provided below. In case you can not get rid of files related to the scam or find out other malicious ones, you should search for and remove any leftover malware pieces with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Tsetso Mihailov

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove "This account was hacked" Scam from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove "This account was hacked" Scam

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall "This account was hacked" Scam and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by "This account was hacked" Scam on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by "This account was hacked" Scam there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for "This account was hacked" Scam with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of "This account was hacked" Scam from Mac OS X.


Step 1: Uninstall "This account was hacked" Scam and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to "This account was hacked" Scam:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to "This account was hacked" Scam. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to "This account was hacked" Scam. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove "This account was hacked" Scam via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as "This account was hacked" Scam. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove "This account was hacked" Scam from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase "This account was hacked" Scam from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall "This account was hacked" Scam from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove "This account was hacked" Scam from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the "This account was hacked" Scam will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate "This account was hacked" Scam from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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