THREAT REMOVAL

PC Repair Clinic PUP – How to Remove It from Your PC

This article has been created in order to explain what is the PC Repair Clinic software and to show help you remove the PC Repair Clinic PUP completely from your computer.

The PC Repair Clinic is a potentially unwanted program which aims to display problems with the registry entries, startup programs, updates, privacy settings and other applications on the user’s computer. The software does this by running an auto scan which always results with problems displayed on it’s interface. The detections however are likely fake and the main purpose of the program may just be to get users to buy the licensed version of this software. If you have PC Repair Clinic on your computer and want to know more about it and how you can remove it, we recommend that you read this article thoroughly.

Threat Summary

Name PC Repair Clinic
Type Hoax PC Optimizer
Short Description A hoax optimizer software. Pretends to detect errors in order to convince victims to purchase it’s full version..
Symptoms You may see PC Repair Clinic to automatically run on your computer and start scans that display a lot of detections each time they are ran.
Distribution Method Bundled downloads. Web pages which may advertise it.
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss PC Repair Clinic.

PC Repair Clinic – Distribution Methods

For this program to land on your computer, it is very likely that It may have been added to it as a result of software bundling, the idea of which is to present it as a free extrea to theinstallers of free programs. Such free programs are often downloaded software from the likes of torrent downloader programs, media players, etc.

The PC Repair Clinic may be added to those programs in one of the installation steps of the “Advanced” or “Custom” installation modes. Such installation step may appear similar to what the image below shows:

In addition to bundling, the program may also be presented on your computer as a result of you seeing a web page that claims your computer is at risk and you should download a tool to fix it. Such redirects are often caused by unwanted programs, like adware or hijackers and they appear similar to what the image below shows:

PC Repair Clinic – More Information

Once the PC Repair Clinic software is installed on your computer, it immediately creates te PCRepairClinic folder in the following directory:

→ %Users%\Microsoft\Windows\Start Menu\Programs\

Then, according to Symantec Security Center’s report, the software creates it’s program files and shortcuts in the following locations:

→ %UserProfile%\Public\Desktop\PC Repair Clinic Upgrade.url
%UserProfile%\Public\Desktop\PCRepairClinic.lnk
%ProgramFiles%\inKline Global\PCRepairClinic\camera.ico
%ProgramFiles%\inKline Global\PCRepairClinic\cookies.dat
%ProgramFiles%\inKline Global\PCRepairClinic\database\main.cvd
%ProgramFiles%\inKline Global\PCRepairClinic\database\mirrors.dat
%ProgramFiles%\inKline Global\PCRepairClinic\Eula.rtf
%ProgramFiles%\inKline Global\PCRepairClinic\files.xml
%ProgramFiles%\inKline Global\PCRepairClinic\freshclam.conf
%ProgramFiles%\inKline Global\PCRepairClinic\freshclam.exe
%ProgramFiles%\inKline Global\PCRepairClinic\images\call.bmp
%ProgramFiles%\inKline Global\PCRepairClinic\images\full\tollfree.bmp
%ProgramFiles%\inKline Global\PCRepairClinic\images\tollfree.bmp
%ProgramFiles%\inKline Global\PCRepairClinic\ISLAdEngine.dll
%ProgramFiles%\inKline Global\PCRepairClinic\ISLEventAnalyzer.dll
%ProgramFiles%\inKline Global\PCRepairClinic\ISLSecurityScan.dll
%ProgramFiles%\inKline Global\PCRepairClinic\ISLUpdater.dll
%ProgramFiles%\inKline Global\PCRepairClinic\ISLUpdaterUI.exe
%ProgramFiles%\inKline Global\PCRepairClinic\libclamav.dll
%ProgramFiles%\inKline Global\PCRepairClinic\minipc.ico
%ProgramFiles%\inKline Global\PCRepairClinic\PCBooster.ico
%ProgramFiles%\inKline Global\PCRepairClinic\PCHelp.exe
%ProgramFiles%\inKline Global\PCRepairClinic\pcshowbuzz.ico
%ProgramFiles%\inKline Global\PCRepairClinic\prc.ico
%ProgramFiles%\inKline Global\PCRepairClinic\prcupgrade.ico
%ProgramFiles%\inKline Global\PCRepairClinic\program.ico
%ProgramFiles%\inKline Global\PCRepairClinic\program.xml
%ProgramFiles%\inKline Global\PCRepairClinic\reg.log
%ProgramFiles%\inKline Global\PCRepairClinic\unins000.dat
%ProgramFiles%\inKline Global\PCRepairClinic\unins000.exe
%ProgramFiles%\inKline Global\PCRepairClinic\unins000.msg
%ProgramFiles%\inKline Global\PCRepairClinic\updater.dll

But the program does not stop there. It also heavily modifies the Windows Registry Editor of the affected machine, setting a lot of it’s program files to run with administrator privileges and run automatically on the user PC.

The following registry entries are created:

PC Repair Clinic - Registry Entries Created

→ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”Inno Setup: Setup Version” = “5.4.3 (a)”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”Inno Setup: App Path” = “%ProgramFiles%\inKline Global\PCRepairClinic”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”InstallLocation” = “%ProgramFiles%\inKline Global\PCRepairClinic\”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”Inno Setup: Icon Group” = “PCRepairClinic”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”Inno Setup: User” = “Administrator”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”Inno Setup: Language” = “english”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”DisplayName” = “PCRepairClinic”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”DisplayIcon” = “%ProgramFiles%\inKline Global\PCRepairClinic\PCHelp.ico”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”UninstallString” = “”%ProgramFiles%\inKline Global\PCRepairClinic\unins000.exe””
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”QuietUninstallString” = “”%ProgramFiles%\inKline Global\PCRepairClinic\unins000.exe” /SILENT”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”Publisher” = “inKline Global, Inc.”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”URLInfoAbout” = “https://www.inklineglobal.com/”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”HelpLink” = “https://www.inklineglobal.com/support/”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”NoModify” = “1”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”NoRepair’ = “1”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”InstallDate” = “20180725”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F813F595-1DA6-4476-915D-E3C2FDF0B758}_is1\”EstimatedSize” = “7A7D”
HKEY_LOCAL_MACHINE\SOFTWARE\inKline Global\PCHelp\Options\”Privacy” = “1”
HKEY_LOCAL_MACHINE\SOFTWARE\inKline Global\PCHelp\Options\”build” = “147”
HKEY_LOCAL_MACHINE\SOFTWARE\inKline Global\PCHelp\Options\”campaign” = “Softonic”
HKEY_LOCAL_MACHINE\SOFTWARE\inKline Global\PCHelp\Options\”registerurl” = “https://www.inklineglobal.com/adsales/softonic/prc_register.html?build=”
HKEY_LOCAL_MACHINE\SOFTWARE\inKline Global\PCHelp\Options\”liveengurl” = “https://www.inklineglobal.com/adsales/clicksor/support_82_1.html?build=”
HKEY_LOCAL_MACHINE\SOFTWARE\inKline Global\PCHelp\Options\”buyurl” = “https://www.inklineglobal.com/adsales/softonic/buy_prc90.html?build=”
HKEY_LOCAL_MACHINE\SOFTWARE\inKline Global\PCHelp\Options\”virusbuyurl” = “https://www.inklineglobal.com/adsales/ron5000/buy_prc76.html?build=”
HKEY_LOCAL_MACHINE\SOFTWARE\inKline Global\PCHelp\Options\”ect” = “46”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\ISLAE\”UserID” = “00426-069-4531807-86014”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”RunOnWindowsStartup” = “1”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”Shortcut” = “1”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”App” = “1”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”StartupApp” = “1”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”StartMenu” = “1”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”SharedDll” = “1”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”InstallerRef” = “1”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”WinUpdate” = “1”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”VirusScanDir” = “%AllUsersProfile%\Administrator\Documents”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”HealthUpd” = “”
HKEY_USERS\S-1-5-21-156198121-423029172-7828763-500\Software\inKline Global\PCHelp\Options\”DBUpd” = “”

The program then runs and starts to scan the victim’s computer and after the scan is complete it finds what appears to be a lot of problems on the affected computer. The program may display fake errors of the following types:

  • Privacy compromising issues.
  • Microsoft Update problems.
  • Invalid DLL files.
  • Registry entry issues.
  • Startup issues.
  • Low risk application problems.

The program then asks victims to pay ransom in order to fix the problems and it has even added a tech support number (+1-(877)-340-9256) in order to get victims to call “tech support” guys that also are likely to convince victims into purchasing the software. The number is believed to belong to scammers who may ask you to pay for the software and it is not recommended to call it because it may not even be toll-free.

Remove PC Repair Clinic from Your Computer

Removing this potentially unwanted program from your computer may be trickier than it sounds. First of all, in order to make sure that it’s gone from your computer, we recommend that you follow the removal instructions underneath this article as they have been created to help you remove this software from your PC either manually or automatically. And since, removing PC Repair Clinic may not be as easy as it sounds, experts often advise to use a specific tool for this job – an advanced anti-malware program. Such software is fully capable of safely and automatically removing PC Repair Clinic from your computer and making sure that your computer remains protected against any infections that may occur in the future as well.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove PC Repair Clinic from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove PC Repair Clinic

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall PC Repair Clinic and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by PC Repair Clinic on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by PC Repair Clinic there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for PC Repair Clinic with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of PC Repair Clinic from Mac OS X.


Step 1: Uninstall PC Repair Clinic and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to PC Repair Clinic:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to PC Repair Clinic. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to PC Repair Clinic. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove PC Repair Clinic via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as PC Repair Clinic. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove PC Repair Clinic from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase PC Repair Clinic from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall PC Repair Clinic from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove PC Repair Clinic from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the PC Repair Clinic will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate PC Repair Clinic from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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