ProductTask is a threat for Mac systems. Reading the article will help you remove ProductTask. Follow the instructions given at the end to remove it.
ProductTask appears in your browser in the form of an unexpected redirect. After it loads, it tries to scare you into following bogus instructions pretending to be the remedy for malware supposedly detected on your computer. This is yet another charade that tries to get to your sensitive information, get your authorization for access to your device and try to make you to purchase a rogue software. Read on and see what your computer system might have that pushes this redirect in your browser and what to do to counter it.
|Type||Redirect, PUP, Browser Hijacker|
|Short Description||Each browser application on your Mac could get affected. You will be redirected and see lots of advertisements.|
|Symptoms||Browser settings which are altered are the homepage and new tab. A rogue application’s ads will appear in your browser.|
|Distribution Method||Freeware Installations, Bundled Packages|
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ProductTask Redirect – Delivery Ways
ProductTask might be delivered through different ways. One of those ways is through third-party installations. Those installer setups come from bundled applications and freeware that could be set to install additional content by default on your computer system. Usually, that could happen without any notification. You might have tried installing a media player or free software and got your browser settings modified by the hijacker. To avoid unwanted programs from affecting your computer is doable if you find Custom or Advanced settings. There you should be able to deselect what you don’t want.
Other distribution ways use advertisements, such as banners, pop-ups, pop-unders, and redirect links. Sponsored advertisements, including targeted content on suspicious websites could distribute the hijacker, too. These websites might also be partners or affiliates of the ProductTask website and services. These browsers could be affected: Mozilla Firefox, Google Chrome and Safari.
ProductTask Redirect – In Detail
ProductTask appears in your browser in the form of an unexpected redirect. After it loads, it tries to scare you into following bogus instructions pretending to be the remedy for malware supposedly detected on your computer system. The website is making redirects and landing Mac users on different pages when they are trying to use their browser. Your search results might also be tampered with. Various advertisements will show up after using your browsers. A technical support scam might be involved as well, trying to install some tool that supposedly will remove malware from your MAC.
ProductTask will show up in your browsers starting pages immediately after you have the related malicious redirect. That can happen via installing an unwanted software bundle. The bundle will most likely contain some “mac virus scanner” and ProductTask as a redirect.
All of these technical support scams are shown with pop-ups as alerts and are trying to scare you into calling the phone number given on the page. To make it sound more trustworthy, the scammers have put the Apple name as the supposed entity which has blocked the page or browser.
There could be plenty more phone numbers or scams associated with this threat. Even some people have already reported the problem about Product Task on Apple Discussions. The criminals that are on the other end of the telephone line will try to trick you into believing that they are part of some sort of an official tech support team of Apple and say they are employees there. That is definitely a lie.
The pop-ups on the page state the following:
Please download the Advanced Mac Cleaner application to remove Bankworm from your Mac.
Virus Name: Bankworm
Infected File: /os/apps/worm.icv
Application: Advanced Mac Cleaner
REMOVE VIRUS NOW
The ProductTask browser hijacker will redirect you if you use its services and interact with Web links, advertisements and other content from its search pages.
This is what the advertisements will most likely try to install:
Mac systems have other, similar threats that are circling the Web:
Be aware that each search that you do on its pages will be sending information to servers connected to this ProductTask redirect. The pages displayed in an image further below can replace the homepage, new tab and default search of every browser that you have installed.
Below, in the screenshot, you can see the screen where it shows that issues have been found on your Mac machine:
Afterward, Advanced Mac Cleaner shows a reasonably convincing, but fake variant of the normal OS X dialog message box which says that no suitable app is installed.
The fake message box links to the official Advanced Mac Cleaner website, owned by PCVARK, which tries to install Mac Adware Remover or similar applications to Advanced Mac Cleaner. All these programs have a valid, Apple-provided developer certificate, thus macOS will install them without prompting a warning or a notification of any sort.
Refrain from clicking on suspicious advertisements and links that can pop up. You should also be wary of what information you give out to search engines and websites. In case you do not like the idea of any information to be acquired about you by this browser hijacker redirect or its services, you should consider removing it.
Uninstall ProductTask Redirect
To uninstall and remove ProductTask manually from your computer or any unwanted software from your Mac device we recommend that you use a specific anti-malware for Mac machines. The main goal of such a program is to scan your machine and uninstall or terminate the files with malicious behavior and also clean up any malicious code in your repositories. In addition, with a specific anti-malware program, your machine will remain with a better protection and stay healthy performance-wise in the future.
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall ProductTask and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove ProductTask via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove ProductTask – related extensions from Safari / Chrome / Firefox
Step 3: Scan for and remove ProductTask files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as ProductTask, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
What is ProductTask on your Mac?
The creators of such unwanted apps work with pay-per-click schemes to get your Mac to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your MacOS.
Can my Mac get a virus?
Yes. As much as any other device, Apple computers do get viruses. Apple devices may not be a frequent target by malware authors, but rest assured that the following Apple devices can become infected with a virus:
- Mac Mini
- Macbook Air
- Macbook Pro
What are the symptoms of ProductTask on your Mac?
There are several symptoms to look for when this particular threat and also most Mac threats in general are active:
Symptom #1: Your Mac may become slow and has poor performance in general.
Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Mac's Activity Monitor.
If you see one or more of those symptoms, then security experts reccomend that you check your Mac for viruses.
What types of Mac threats are there?
According to most malware researchers and cyber-security experts, the threats that can currently infect your Mac can be the following types:
- Rogue Antivirus programs.
- Adware and hijackers.
- Trojan horses and other spyware.
- Ransomware and screen-lockers.
- Cryptocurrency miner malware.
What to do if I have a Mac virus, like ProductTask?
Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses, tracking cookies and unwanted adware apps plus take care of them quickly. This saves time for manual removal that you would otherwise have to do.
How to secure my passwords and other data from ProductTask?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our website, where you can also ask any questions and comment about your Mac problems.