THREAT REMOVAL

Remove “This account was recently infected” Scam

The “This account was recently infected” scam has just emerged inside an email, suggesting that a person changed your password at some website (usually an email address provider). This is the typical scam trying to scare people that their e-mail account got breached and that its password is now in the hands of an experienced hacker. People receiving the message are demanded to pay a ransom fee in Bitcoin (the sum varying around 1000 US dollars). Do not pay the money in any case as that will not help you. See what you must do in case you are truly breached, but know that this is most likely a scam email.

Threat Summary

NameThis account was recently infected
TypeEmail Scam Message
Short DescriptionA scam that tries to scare you into paying a ransom fee for a supposed breach of your email account credentials.
SymptomsYou receive an email message that tries to trick you into thinking that your email account got compromised, plus that your password is leaked and exposed to hackers.
Distribution MethodEmail Spam Messages, Suspicious Sites
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss This account was recently infected.

“This account was recently infected” Scam – Distribution

The “This account was recently infected” scam is mainly distributed through e-mail messages that may even be filtered as spam by email providers by now. It could also be using targeted attacks to aim for a bigger payout by companies or rich people. Different distribution tactics may exist, too. For instance, there are mentions of the “This account was recently infected” scam over Facebook, and the scareware tactics and doxing may be successful there, just as well.

In case your computer was truly compromised, a payload file that downloads a Trojan horse or some kind of a RAT may have been triggerred by a malicious website or redirect.

Freeware which is found on the Web can be presented as helpful also be hiding the malicious script for the scam message to appear. Refrain from opening files right after you have downloaded them. You should first scan them with a security tool, while also checking their size and signatures for anything that seems out of the ordinary. You should read the tips for preventing ransomware located at the corresponding forum thread.

“This account was recently infected” Scam – Insight

The “This account was recently infected” scam is a hot topic all over the Internet, be it news websites or social networks such as Facebook. The message is sent over email and is a scareware tye that relies on social engineering. The extortionists want you to pay them for a supposed security breach that supposedly landed them your email account password.

The email message looks like the following:

The full scam message reads:

This account was recently infected! Renew the pswd right this moment!
You probably do not know me me and you really are most probably interested for what reason you are reading this particular email, right?
I am a hacker who exploited your email and system several months ago.
Do not waste your time and try out to msg me or alternatively seek for me, it is definitely not possible, because I forwarded you a letter using YOUR hacked account.
I have developed malware software on the adult yids (porno) site and guess you have enjoyed this website to enjoy it (you realize what I mean).
When you were keeping an eye on videos, your browser began operating as a RDP (Remote Control) that have a keylogger which provided me the ability to access your monitor and camera.
After that, my software program acquired all data.
You entered passcodes on the web services you visited, I caught all of them.
Needless to say, you can change them, or already changed them.
Even so it doesn’t matter, my program updates information regularly.
What actually I have done?
I compiled a reserve copy of the device. Of all files and contact lists.
I got a dual-screen movie. The 1st screen displays the film you were watching (you have an interesting preferences, wow…), the second part shows the tape from your webcam.
What do you have to do?
So, in my opinion, 1000 USD is a good amount of money for our little riddle. You will do the deposit by bitcoins (if you don’t know this, go searching “how to buy bitcoin” in any search engine).
My bitcoin wallet address:

1K2ZICs6cjPmgIcKhedazUezUrMg13ME2Kik

(It is cAsE sensitive, so just copy and paste it).
Attention:
You have only 48 hours to make the payment. (I have an exclusive pixel to this letter, and right now I know that you’ve read this email).
To monitorthe reading of a message and the activity in it, I uses Facebook pixel. Thanks to them. (That which is applied for the authorities can help us.)
If I do not get bitcoins, I shall certainly send your recording to each of your contacts, along with family members, co-workers, etc?

Other versions may be prevalent on the web with a text stating “

"I'm a programmer who cracked your email" is a scam message that appears as an email. It is also known as "Bitcoin Email Scam" or "Bitcoin Email Virus".
I’m a programmer who cracked your email “.

There are a number of possibilities, but in most cases this is an absolute scam. You should ignore it. Do not reply to it. Do not pay the cybercriminals behind it. Change your email password, but first make sure your computer is clean from viruses. Also, check if you are changing it from the real URL address of your email provider and not a phishing page.

The list below consists of Bitcoin addresses which are given by the criminals for paying the ransom. The scam may have different names dubbed on these Bitcoin addresses as you can see below:

  • 1K2ZICs6cjPmgIcKhedazUezUrMg13ME2Kik Bitcoin Email Scam

You are demanded to pay “1000 US dollars” to allegedly not spread your personal pictures and files to family and friends. However, you should NOT under any circumstances pay any ransom sum. No guarantee exists that your “data” is not going to be leaked even if you pay. This is known as doxing – an extortion involving the threat of releasing personal information, photos or videos which might be embarrassing or otherwise unwanted by the person being extorted. Adding to all of this, giving money to cybercriminals will most likely motivate them to create more ransomware scams, “viruses” or commit different criminal activities. That may even result to the criminals wanting more money after payment.

Be certain that even if one of your older passwords got leaked from a data breach, the message is automated and you should be safe. If you have any accounts still using that password, make sure to change them and make sure you use a different password for each account. If you can, enable two-factor authentication on the accounts. Stay safe and carefully observe what is happening with your accounts. Use longer and more complex passwords, so they are harder to be cracked via brute-force.

Remove “This account was recently infected” Scam

To remove the This account was recently infected scam you should simply delete the email message. However, if you are truly breached and you recognize any of the listed passwords, you should see the step-by-step removal instructions provided below. In case you can not get rid of files related to the scam or find out other malicious ones, you should search for and remove any leftover malware pieces with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Tsetso Mihailov

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove This account was recently infected from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove This account was recently infected

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall This account was recently infected and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by This account was recently infected on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by This account was recently infected there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for This account was recently infected with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of This account was recently infected from Mac OS X.


Step 1: Uninstall This account was recently infected and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to This account was recently infected:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to This account was recently infected. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to This account was recently infected. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove This account was recently infected via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as This account was recently infected. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove This account was recently infected from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase This account was recently infected from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall This account was recently infected from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove This account was recently infected from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the This account was recently infected will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate This account was recently infected from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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