THREAT REMOVAL

How to Get Rid of ActiveTrack Adware on Mac

remove-activetrack-adware-mac-virus-removal-guide

ActiveTrack Adware

ActiveTrack adware is another potentially unwanted program that affects Mac operating systems. Once started on a Mac, it alters main browser settings in order to become able to deliver ads based on your online interests. To define your online interests, ActiveTrack starts to spy on your online activities and collects technical specifics as well.

Since ActiveTrack adware is a potentially unwanted app, it may get installed on your Mac without your knowledge. Its unnoticed installation may have occurred as a result of a visit to a hacked website, download of а desired app with corrupted software installer, or click on a malicious online ad. In the event that you see ActiveTrack on your Mac, we recommend you to continue reading our guide and find how to remove all files installed by this undesired program.

Threat Summary

NameActiveTrack adware
TypeAdware, Potentialy unwanted program (PUP)
Short DescriptionA deceptive program that is promoted as legit and reliable. Aims to trick users into leaving it on their systems. Attempts to generate revenue to its owners by delivering ads.
SymptomsDisplays annoying ads. Collects data from affected browsers and system. Loads every time the Mac is started. Causes browser and system slowdowns.
Distribution MethodFreeware Installations, Bundled Packages, Shady Websites
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss ActiveTrack adware.

ActiveTrack App on Mac

The ActiveTrack is considered to be a potentially unwanted program because people download and install it without noticing these processes. The unnoticed installation of ActiveTrack usually happens after a click on a deceptive ad, a visit to a bogus website, or a download of a software package. The most common method is software bundling. To prevent falling victim to this technique, security experts recommend the use of the Advanced/Custom installation step during the installation process of newly downloaded apps. Be aware of websites that push Flash Player Updates as well. Reports say that ActiveTrack has been spotted to sneak into macOS by being disguised as Fake Flash Player Updates.

Once ActiveTrack adware is installed on a Mac system, it starts displaying misleading ads on almost all websites you visit. Be careful with these ads. For the sake of your online security, you should avoid visiting ads generated by the ActiveTrack app. They can open questionable or even malicious pages that cause automatic installations of other PUPs and activation of tracking technologies.

Examples of ads generated by adware apps like SystemSpin, Alphashoppers and ActiveTrack are browser redirects, various coupons, in-text links, surveys, pop-up ads, and banners. It is possible that these ads will make your affected browser sluggish or unresponsive sometimes. Nowadays, this is one of the most annoying issues.

Moreover, the adware can be gathering various browsing data as well. For example, visited web pages, entered search queries, geolocations, IP addresses, browser type, and version and other details of this kind. Then adware developers can sell gathered information to third parties, even to cybercriminals who may try to gain remote control to your Mac via online scams.

For the sake of your Mac security, it’s best to consider the complete removal of ActiveTrack adware from the affected browser and system.

How to Remove ActiveTrack Adware from Mac

In order to remove ActiveTrack along with all its entries from your Mac system, you should complete several removal steps in a precise order. The guide below presents you manual and automatic removal steps. In order to fully get rid of files installed by undesired programs and strengthen macOS security, we recommend that you complete all steps. The manual ActiveTrack removal might be quite a complicated process that requires advanced computer skills. If you don’t feel comfortable with the manual steps, navigate to the automatic part of the guide. The advantages of using an advanced anti-malware tool are many. You will be able to remove all harmful files with a few clicks once the program locates them. Your Mac will be protected against future adware/malware intrusions.

In case you have further questions or need additional help with the removal process, don’t hesitate to leave us a comment.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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REMOVE IT NOW (MAC)
with Combo Cleaner

We recommend you to download Combo Cleaner and run free scan to remove virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Combo Cleaner’s scanner is free but the paid version is needed to remove the malware threats. Read Combo Cleaner’s EULA and Privacy Policy


Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of ActiveTrack adware from Mac OS X.


Step 1: Uninstall ActiveTrack adware and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to ActiveTrack adware:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to ActiveTrack adware. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to ActiveTrack adware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove ActiveTrack adware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as ActiveTrack adware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove ActiveTrack adware from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase ActiveTrack adware from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall ActiveTrack adware from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Delete ActiveTrack adware from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the ActiveTrack adware will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate ActiveTrack adware from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


ActiveTrack adware FAQ

What is ActiveTrack adware?

ActiveTrack adware is classified as a potentially unwanted app for Mac. It appears like a normal app, but it may cause unpleasant pop-ups and redirects on your Mac.

Be aware, that ActiveTrack adware may be able to affect the browsers Safari, Google Chrome, Mozilla Firefox, Edge and Opera. It may they perform unwanted activities on your Mac.

Such can turn out to be showing advertisements of all types, slowing down your Mac's performance and even infecting your Mac with other viruses by showing you dangerous ads.

Is ActiveTrack adware a Virus?

No, but it is just as risky. The ActiveTrack adware object is not entirely a virus but it is still as dangerous as a virus for your Mac and your information. The main reason for that is because ActiveTrack adware can use cookies and other tracking technologies that may obtain personal information from your Mac while you are browsing.

It may also cause dangers and may lead to risky websites, such as:

  • Phishing sites.
  • Web pages that are scam.
  • Sites that may contain viruses.

These are the main reasons why threatening is considered by experts to be indirectly dangerous to your Mac.

Can my Mac get virus?

The answer to this question is "yes". Unfortunately it opened happens that Mac devices become infected with different types of malware, adware and other threats. This causes a lot of problems for both companies and users.

How did I get ActiveTrack adware?

ActiveTrack adware could be spread to Mac computers via several methods. One of those methods is via the installers of third party apps. This technique is called software bundling.

Also, ActiveTrack adware adware could be included in the installer steps of an app you may have downloaded for your Mac from a third party website. Search app could be a media player or some other free software you may have tried to recently install.

You may have missed ActiveTrack adware, because it could be hiding in one of the install steps or could be offered as a "free extra" or an "optional offer".

How to remove ActiveTrack adware from my Mac?

By removing its core files. To get rid of ActiveTrack adware from your Mac, security experts strongly advise to scan it with a professional anti-malware app for Mac.

An anti-malware security app has the capability of scanning all of the areas in your Mac were ActiveTrack adware could be residing.

It will also make sure that ActiveTrack adware is permanently gone from your Mac and that your Mac is safe in the future.

How to protect my Mac from viruses?

To protect your Mac from all sorts of virus threats, you can can minimize the risk of getting a virus in the first place. This is why we strongly recommend that you take the following steps for protection on your Mac below:

1. Register for a VPN service of your choice.
2. Clear the cookies that are on your web browsers and uninstall any browser extensions from them that you believe are suspicious.
3. Download and install reputable malware removal and protection software.
4. Always check if the website you're visiting has HTTPS instead of just HTTP in its address. This indicates that a site is secure.
5. Do not type any personal info on websites which are with low reputation or you can't trust.
6. Always check if the site you're visiting is the real web page at not a fake one by looking at the address bar. Many fishing websites that contain viruses change one or two letters in the main domain name of the site they're trying to mimic.
7. Always link your cell phone phone to your Bank Accounts, PayPal, Facebook, Gmail, Instagram and other accounts. This will allow you to see notification if somebody else logged in from your account and makes account hijacking nearly impossible.
8. Always find a way to backup all your important files regularly. You can save them on a USB stick or use Cloud backup services, like Google Drive. iDrive, Onedrive and others.

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