Apple.com-scan.live is a page that displays a “DOWNLOAD REQUIRED” type of page that claims that “Your Mac is heavily damaged!”. The scam page contains a “REMOVE VIRUSES NOW” button, whose primary purpose is to get you to download a dubious software, called Cleanup-My Mac. It claims to detect, view and clean unused and junk type of files, manage apps via a built-in app manager and also manage startup boot times. But the bad news here is that Cleanup-My Mac not only wants you to pay a lot of money, but it may also display fake detections of unused and junk files, with the main goal of getting you to buy it’s full version. And it may do more harm than good, too. This is why if you have visited Apple.com-scan.live, we strongly recommend that you read this article thoroughly.
|Type||Rogue Software/Scam for Mac OS|
|Symptoms||Aims to trick victims into downloading rogue software for Mac by claiming their computer has a virus.|
|Distribution Method||Via a browser redirect, that is likely caused by an unwanted program.|
See If Your System Has Been Affected by malware
|User Experience||Join Our Forum to Discuss Apple.com-scan.live "Virus".|
Apple.com-scan.live – How Did I Get It and What Does It Do?
Apple.com-scan.live is a page that comes to computers as a result of a browser redirection. Such redirects are often caused by an adware that may be residing on your Mac or as a result of you having to click on a link that caused the redirect, while casually browsing online.
The Apple.com-scan.live software appears like the following:
Once you click on the button to fix the damage done to your Mac, a suspicious program may immediately start its installation Wizard:
The program, which in this case is called Cleanup-My Mac aims to convince users that it is a legitimate software. However, instead of being helpful to detect unused and junk file, Cleanup-my-Mac may pretend that it has detected thousands of issues only to convince you to activate the full version of the software, to fix those “issues”. The bad news here is that those problems may not even exist and may be a hoax, created by this program to induce fear in you so that you can make an impulsive purchase.
Remove Apple.com-scan.live from Your Mac
To remove the Apple.com-scan.live software, we strongly suggest that you read the instructions underneath thoroughly. They have been created in order to help you delete this app either manually or automatically. If manual removal does not seem to give any effect, then you can remove this software automatically, which is what we recommend. According to security experts, the best way to automatically get rid of Apple.com-scan.live is to download and run a scan with an advanced anti-malware software, which will detect and remove all virus files from your Mac.
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall Apple.com-scan.live "Virus" and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Apple.com-scan.live "Virus" via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove Apple.com-scan.live "Virus" – related extensions from Safari / Chrome / Firefox
Step 3: Scan for and remove Apple.com-scan.live "Virus" files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Apple.com-scan.live "Virus", the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Apple.com-scan.live "Virus" FAQ
What is Apple.com-scan.live "Virus" on your Mac?
The creators of such unwanted apps work with pay-per-click schemes to get your Mac to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your MacOS.
Can my Mac get a virus?
Yes. As much as any other device, Apple computers do get viruses. Apple devices may not be a frequent target by malware authors, but rest assured that the following Apple devices can become infected with a virus:
- Mac Mini
- Macbook Air
- Macbook Pro
What are the symptoms of Apple.com-scan.live "Virus" on your Mac?
There are several symptoms to look for when this particular threat and also most Mac threats in general are active:
Symptom #1: Your Mac may become slow and has poor performance in general.
Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Mac's Activity Monitor.
If you see one or more of those symptoms, then security experts reccomend that you check your Mac for viruses.
What types of Mac threats are there?
According to most malware researchers and cyber-security experts, the threats that can currently infect your Mac can be the following types:
- Rogue Antivirus programs.
- Adware and hijackers.
- Trojan horses and other spyware.
- Ransomware and screen-lockers.
- Cryptocurrency miner malware.
What to do if I have a Mac virus, like Apple.com-scan.live "Virus"?
Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses, tracking cookies and unwanted adware apps plus take care of them quickly. This saves time for manual removal that you would otherwise have to do.
How to secure my passwords and other data from Apple.com-scan.live "Virus"?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our website, where you can also ask any questions and comment about your Mac problems.