Are you dealing with intrusive pop-ups or redirects stemming from Apple.com-mac-optimizing.live? Be careful as you are dealing with online scammers promoting the Cleanup My Mac program, which is considered a PUP (potentially unwanted program).
The Apple.com-mac-optimizing.live scam attempts to convince you that you have viruses on your Mac and is promoting a rogue tool to fix the issues. However, the information presented on this page is not trustworthy and may put your device at risk.
If you are among the victims of this scam, we advise you to read thoroughly this article and learn more about the additional issues the scam may be causing.
|Type||Technical Support Scam, Rogue Program|
|Short Description||A message that suddenly interrupts your browsing to alert you about a virus that endangers the security of your device.|
|Symptoms||A dialog box may appear in the browser. It may restrict your access to other web pages, also claiming that your system and personal data are at risk.|
|Distribution Method||Software bundles, Infected web pages|
|Detection Tool|| See If Your System Has Been Affected by Apple.com-mac-optimizing.live scam |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Apple.com-mac-optimizing.live scam.|
Apple.com-mac-optimizing.live – Infection Mechanism
The scam messages coming from Apple.com-mac-optimizing.live could be caused by an infected website you have recently visited. Such websites may contain malicious code that causes redirects to a number of suspicious websites each time you load them in the browser.
Another distribution channel that may be spreading the Apple.com-mac-optimizing.live Mac scam is the so-called bundling method, where legitimate software includes third-party utilities, often classified as PUPs, for monetization purposes. Also note that it is possible that scammers may download supposedly useful apps with the purpose to compromise their installers by injecting undisclosed “extras” there. As a result of such an activity, the installation of a desired program may end up with installing a potentially unwanted program.
The PUP that may be causing Apple.com-mac-optimizing.live scam to appear is most likely ad-supported, also known as adware. Adware, which can be anything from a browser add-on or extension to a PUP, compromises commonly used web browsers by displaying plenty of advertisements, redirects and push notifications.
In the case of Apple.com-mac-optimizing.live scam messages, a specific program may be promoted as a solution to removing supposedly detected viruses, for example Cleanup My Mac.
Cleanup My Mac is as promoted a system optimizer, designed to detect system issues and offer a solution for their cleanup. However, since this app often lands on Mac devices without users’ knowledge, it is classified as a PUP. Furthermore, the program is considered to be a rogue system optimizer, as it detects non-existent issues in an attempt to trick users into purchasing its full version. This scamming method is also known as “scareware”.
In a nutshell, Apple.com-mac-optimizing.live is a nagging scam that presents misleading information in an attempt to obtain sensitive information about you and your device. It may appear during browsing sessions in the form of a dialog box. Once on the screen, it could prevent you from accessing opened web pages and loading new ones.
Remove Apple.com-mac-optimizing.live Scam
In order to remove Apple.com-mac-optimizing.live scam and all files that may be causing it to appear in your browser, you should complete all steps listed in the guide underneath. It presents both manual and automatic removal instructions that combined will help you to fully remove this scam.
- Guide 1: Get rid of Apple.com-mac-optimizing.live scam from Mac OS X.
- Guide 2: Remove Apple.com-mac-optimizing.live scam from Google Chrome.
- Guide 3: Erase Apple.com-mac-optimizing.live scam from Mozilla Firefox.
- Guide 4: Uninstall Apple.com-mac-optimizing.live scam from Microsoft Edge.
- Guide 5: Delete Apple.com-mac-optimizing.live scam from Safari.
- Guide 6: Eliminate Apple.com-mac-optimizing.live scam from Internet Explorer.
Get rid of Apple.com-mac-optimizing.live scam from Mac OS X.
Step 1: Uninstall Apple.com-mac-optimizing.live scam and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Apple.com-mac-optimizing.live scam via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Apple.com-mac-optimizing.live scam files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Apple.com-mac-optimizing.live scam, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Apple.com-mac-optimizing.live scam from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Apple.com-mac-optimizing.live scam from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Apple.com-mac-optimizing.live scam from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Delete Apple.com-mac-optimizing.live scam from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Apple.com-mac-optimizing.live scam will be removed.
Eliminate Apple.com-mac-optimizing.live scam from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.