This article will help you remove 055BCCAC9FEC Error in full. Follow the tech support scam removal instructions given at the end of this article.
055BCCAC9FEC Error is a message which is connected with a tech support scam and shows on numerous websites that host the scam. The phone 1-888-993-3353 is one of the numbers given for contacting the supposed support technicians. The scam tries to imply that your computer has detected malware and only the technicians, reachable on the phone line, can help you. Your screen can get locked depending on the affected browser.
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Threat Summary
Name | 055BCCAC9FEC Error |
Type | Tech Support Scam |
Short Description | A tech support scam saying that your computer has detected malware and trying to trick you into calling a phone number. |
Symptoms | Messages, pop-up boxes, and redirects appear in your browser. Cybercriminals will try to trick you into calling a phone number, while blocking access to your browser and locking your screen with it. |
Distribution Method | Freeware Installers, Suspicious Sites, Redirects |
Detection Tool |
See If Your System Has Been Affected by malware
Download
Malware Removal Tool
|
User Experience | Join Our Forum to Discuss 055BCCAC9FEC Error. |
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055BCCAC9FEC Error – Distribution
Different software could cause the 1-888-993-3353 number to appear in your browsers on a page claiming to be a Tech Support one. Those websites usually come with third-party installations and freeware packages. These packages tend to have additive features selected for the installation process. To avoid installing any such features can be done if you find an Advanced or a Custom options menu.
Unfortunately, other ways can help the distribution of this tech support scam. From surfing the Internet and reaching new and unverified websites, to clicking on advertisements or redirects related to suspicious links are one of these ways. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping in the distribution of the scam in question.
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055BCCAC9FEC Error – Analysis
055BCCAC9FEC Error is a website hosting a tech support scam. Cybercriminals who are behind the telephone can try to trick you into thinking that they are part of some tech support team, such as Microsoft for instance. The scam uses these phone lines:
- 1-888-993-3353
- 1-888-534-6135
- 1-877-884-5474
- 855-700-0815
- 1-833-337-6555
There probably are other phone numbers and websites involved with the scam. The main page of the website looks like this:
Below you can see what the newest variant of the message reads:
Internet Security Alert! Code: 055BCCAC9FEC
Internet Security Alert : Your Computer Might Be Infected By Harmful Viruses.
Please Do Not Shut Down or Reset Your Computer.The following data might be compromised if you continue:
1. Passwords
2. Browser History
3. Credit Card Information
4.Local Hard Disk Files.These viruses are well known for identity and credit card theft. Further action on this computer or any other device on your network might reveal private information and involve serious risks.
Call Windows Technical Support: +1-833-337-6555 (Toll Free)
In case you see that or a similar message, know that your screen will look like it’s locked, but that is just a presumption. What is actually being locked is the browser itself. You could get bombarded with pop-ups, redirects and new windows of your browser opening and doing the same. Clicking somewhere on the page should disable your cursor or you could select text depending on the browser.
Currently, the following domains are used for this tech support scam:
- e-kart.xyz
- web-alrt-phsng-atck.xyz
If your browser becomes locked, it could seem like your entire screen is blocked and you don’t have any access to it. In actuality, that is not true, as only your browser is locked but being pushed on top of all other windows, thus hiding them. You can still interact with your computer system by clicking the “Windows” button or the combinations known as “Ctrl+Alt+Del” etc. In some browsers, clicking on the “X” button also works, surprisingly.
The con artists want to make you believe that the only way for fixing your computer machine is by calling the 1-888-993-3353 phone number, or another one, provided on the website. To help assist that further, a pre-recorded audio message will play, suggesting that your computer is infected with malware. In the past, the scam stated that your PC is hit with the RDN/YahLover.worm!055BCCAC9FEC infection.
They also will lie to you that they are part of the Microsoft technicians team or a similar one. That statement is not true and you should know that Microsoft doesn’t even have a phone number for Support. The whole charade is made in a way to convince you into calling the provided telephone number.
Do NOT try calling the phone number under any circumstances. It is not toll free as promoted on the website, and even the shortest call may cost you a fortune. Not to mention that, while the con artists can present themselves as Microsoft employees, or any other reputable partners, they will try to get personal information and financial data about you. That information can be sold, and you could get into bigger problems, such as identity theft, your bank accounts getting emptied etc.
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055BCCAC9FEC Error Removal
To remove the 055BCCAC9FEC Error tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.
- Windows
- Mac OS X
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
- Internet Explorer
- Stop Push Pop-ups
How to Remove 055BCCAC9FEC Error from Windows.
Step 1: Scan for 055BCCAC9FEC Error with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
![boot your pc in safe mode step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/2-step-remove-virus-sensorstechforum-com.jpg)
![boot your pc in safe mode step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/4-step-remove-virus-sensorstechforum-com.jpg)
![boot your pc in safe mode step 4](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/windows-safe-mode-running.jpg)
Step 3: Uninstall 055BCCAC9FEC Error and related software from Windows
Uninstall Steps for Windows 11
![Uninstall Malware from Windows 11 step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2024/08/uninstall-malware-from-windows-11-step1.jpg)
![Uninstall Malware from Windows 11 step 2](https://cdn.sensorstechforum.com/wp-content/uploads/2024/08/uninstall-malware-from-windows-11-step2.jpg)
![Uninstall Malware from Windows 11 step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2024/08/uninstall-malware-from-windows-11-step3.jpg)
Uninstall Steps for Windows 10 and Older Versions
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
![boot your pc in safe mode step 6](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/Run-Remove-Uninstal-pop-up-adware-hijacker-virus-sensorstechforum-2.jpg)
![boot your pc in safe mode step 7](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/Run-Remove-Uninstal-pop-up-adware-hijacker-virus-sensorstechforum-3.jpg)
Step 4: Clean Any registries, Created by 055BCCAC9FEC Error on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by 055BCCAC9FEC Error there. This can happen by following the steps underneath:
![clean malicious registries step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/5-step-remove-a-virus-sensorstechforum-com.jpg)
![clean malicious registries step 2](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/6-step-remove-virus-sensorstechforum-com.jpg)
![clean malicious registries step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/7-step-remove-virus-sensorstechforum-com.jpg)
Video Removal Guide for 055BCCAC9FEC Error (Windows).
Get rid of 055BCCAC9FEC Error from Mac OS X.
Step 1: Uninstall 055BCCAC9FEC Error and remove related files and objects
![uninstall virus from mac step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/1real-mac-removal-sensorstechforum-com.jpg)
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to 055BCCAC9FEC Error. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove 055BCCAC9FEC Error via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove 055BCCAC9FEC Error files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as 055BCCAC9FEC Error, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for 055BCCAC9FEC Error (Mac)
Remove 055BCCAC9FEC Error from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase 055BCCAC9FEC Error from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall 055BCCAC9FEC Error from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove 055BCCAC9FEC Error from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 055BCCAC9FEC Error will be removed.
Eliminate 055BCCAC9FEC Error from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
055BCCAC9FEC Error-FAQ
What Is 055BCCAC9FEC Error?
The 055BCCAC9FEC Error threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of 055BCCAC9FEC Error?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your device can be rogue antivirus software, adware, browser hijackers, clickers, fake optimizers and any forms of PUPs.
What to Do If I Have a "virus" like 055BCCAC9FEC Error?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does 055BCCAC9FEC Error Work?
Once installed, 055BCCAC9FEC Error can collect data using trackers. This data is about your web browsing habits, such as the websites you visit and the search terms you use. It is then used to target you with ads or to sell your information to third parties.
055BCCAC9FEC Error can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is 055BCCAC9FEC Error Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the 055BCCAC9FEC Error Research
The content we publish on SensorsTechForum.com, this 055BCCAC9FEC Error how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on 055BCCAC9FEC Error?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the 055BCCAC9FEC Error threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.