Remove 055BCCAC9FEC Error Tech Support Scam

Remove 055BCCAC9FEC Error Tech Support Scam

This article will help you remove 055BCCAC9FEC Error in full. Follow the tech support scam removal instructions given at the end of this article.

055BCCAC9FEC Error is a message which is connected with a tech support scam and shows on numerous websites that host the scam. The phone 1-888-993-3353 is one of the numbers given for contacting the supposed support technicians. The scam tries to imply that your computer has detected malware and only the technicians, reachable on the phone line, can help you. Your screen can get locked depending on the affected browser.

Threat Summary

Name055BCCAC9FEC Error
TypeTech Support Scam
Short DescriptionA tech support scam saying that your computer has detected malware and trying to trick you into calling a phone number.
SymptomsMessages, pop-up boxes, and redirects appear in your browser. Cybercriminals will try to trick you into calling a phone number, while blocking access to your browser and locking your screen with it.
Distribution MethodFreeware Installers, Suspicious Sites, Redirects
Detection Tool See If Your System Has Been Affected by 055BCCAC9FEC Error


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss 055BCCAC9FEC Error.

055BCCAC9FEC Error – Distribution

Different software could cause the 1-888-993-3353 number to appear in your browsers on a page claiming to be a Tech Support one. Those websites usually come with third-party installations and freeware packages. These packages tend to have additive features selected for the installation process. To avoid installing any such features can be done if you find an Advanced or a Custom options menu.

Unfortunately, other ways can help the distribution of this tech support scam. From surfing the Internet and reaching new and unverified websites, to clicking on advertisements or redirects related to suspicious links are one of these ways. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping in the distribution of the scam in question.

055BCCAC9FEC Error – Analysis

055BCCAC9FEC Error is a website hosting a tech support scam. Cybercriminals who are behind the telephone can try to trick you into thinking that they are part of some tech support team, such as Microsoft for instance. The scam uses these phone lines:

  • 1-888-993-3353
  • 1-888-534-6135
  • 1-877-884-5474
  • 855-700-0815
  • 1-833-337-6555

There probably are other phone numbers and websites involved with the scam. The main page of the website looks like this:

Below you can see what the newest variant of the message reads:

Internet Security Alert! Code: 055BCCAC9FEC

Internet Security Alert : Your Computer Might Be Infected By Harmful Viruses.
Please Do Not Shut Down or Reset Your Computer.

The following data might be compromised if you continue:
1. Passwords
2. Browser History
3. Credit Card Information
4.Local Hard Disk Files.

These viruses are well known for identity and credit card theft. Further action on this computer or any other device on your network might reveal private information and involve serious risks.

Call Windows Technical Support: +1-833-337-6555 (Toll Free)

In case you see that or a similar message, know that your screen will look like it’s locked, but that is just a presumption. What is actually being locked is the browser itself. You could get bombarded with pop-ups, redirects and new windows of your browser opening and doing the same. Clicking somewhere on the page should disable your cursor or you could select text depending on the browser.

Currently, the following domains are used for this tech support scam:


If your browser becomes locked, it could seem like your entire screen is blocked and you don’t have any access to it. In actuality, that is not true, as only your browser is locked but being pushed on top of all other windows, thus hiding them. You can still interact with your computer system by clicking the “Windows” button or the combinations known as “Ctrl+Alt+Del” etc. In some browsers, clicking on the “X” button also works, surprisingly.

The con artists want to make you believe that the only way for fixing your computer machine is by calling the 1-888-993-3353 phone number, or another one, provided on the website. To help assist that further, a pre-recorded audio message will play, suggesting that your computer is infected with malware. In the past, the scam stated that your PC is hit with the RDN/YahLover.worm!055BCCAC9FEC infection.

They also will lie to you that they are part of the Microsoft technicians team or a similar one. That statement is not true and you should know that Microsoft doesn’t even have a phone number for Support. The whole charade is made in a way to convince you into calling the provided telephone number.

Do NOT try calling the phone number under any circumstances. It is not toll free as promoted on the website, and even the shortest call may cost you a fortune. Not to mention that, while the con artists can present themselves as Microsoft employees, or any other reputable partners, they will try to get personal information and financial data about you. That information can be sold, and you could get into bigger problems, such as identity theft, your bank accounts getting emptied etc.

055BCCAC9FEC Error Removal

To remove the 055BCCAC9FEC Error tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

More Posts

Leave a Comment

Your email address will not be published. Required fields are marked *

Time limit is exhausted. Please reload CAPTCHA.

Share on Facebook Share
Share on Twitter Tweet
Share on Google Plus Share
Share on Linkedin Share
Share on Digg Share
Share on Reddit Share
Share on Stumbleupon Share