“Data-error-alert.com” is the domain of a fake tech support website; but it can also have a browser extension or a Potentially Unwanted Program (PUP) installed on a computer. The user may be constantly redirected to the domain and unable to get out of it or the browser, overall. There are also pop-ups that support the scam, claiming that the user is infected with viruses and in order to prevent data loss, the user must call a toll free phone number.
|Type||Tech Support Scam, PUP|
|Short Description||Aims to deceive users into believing that their system is infected with malware and missing files. Features a phone number.|
|Symptoms||Background imitating a legitimate anti-virus program screen with pop-ups claiming that users must call a number to remove viruses and fix issues found on their computer.|
|Distribution Method||Freeware Installers, Visiting Suspicious Websites, Browser Redirects|
|Detection Tool||Download Malware Removal Tool, to See If Your System Has Been Affected by Data-error-alert.com|
|User Experience||Join our forum to follow the discussion about Data-error-alert.com.|
Data-error-alert.com – Distribution
The PUP and/or browser extension that support the “Data-error-alert.com” domain usually get into your computer via third-party installers. They can sneak into your computer without your consent, by concealing themselves in freeware installations and bundled packages.
In these packages, additional components for installation are not always disclosed properly, and people get tricked into installing potentially unwanted programs such as those related to “Data-error-alert.com”. Sometimes that can be avoided by clicking on the “Advanced” or “Custom” feature in an installation setup to see what will be installed.
Other ways of getting infected are by opening malicious sites and spam emails or downloading e-mail attachments, clicking on various ads and banners which contain malicious code.
Data-error-alert.com – In Detail
“Data-error-alert.com” is a domain of a fake tech support website. It claims that your computer is infected with different malware and viruses. It also claims to be able to remove them if you call the “toll free” phone number “1-800-597-5598”. It includes an audio message as well, saying all these things as well in such a tone that may scare you and keep you alerted. You are supposed to reach “Microsoft Technicians” so they can solve your problem.
In reality, this may be one of the most expensive phone calls you ever made. It is absolutely not free of charge, and it can cost a lot of money per impulse. That is not the only reason you should NOT in any circumstances call the fake support number – the scammers that run the website, may also try to get you to tell them personal details and financial information using various tricky techniques. Then they can sell any data you have shared to the highest bidder or take advantage of it themselves, according to their personal interests.
Another thing that is worthy to take note of is that the site consists only of a picture, on which a screenshot of Microsoft Security Essentials is shown and that the “toll free” phone number is for USA and Canada only:
You may not be able to figure out it just that only a picture, due to the constant popups, windows and message boxes that keep popping up. Thus, you will see everything of the background very blurry. From the redirects and the pop-ups that you may get, you may be unable to browse the Web or even close your browser. Everything is done in a way to scare you, so you to quickly call the fake number. By doing that you will give money to the scammers in ways that are described above.
“Data-error-alert.com” may also collect information about you through cookies and custom Java Script files injected through the browser extension or an undesirable program installed on your computer that is assisting the fake support site.
Remove Data-error-alert.com Completely
To remove “Data-error-alert.com” manually from your computer, make sure to follow the step-by-step removal guide provided down below. In case the manual removal does not get rid of the browser redirects and PUP completely, you should search for and remove the leftovers with an advanced anti-malware program. Installing such a program will also make sure that your system is secure from other threats you may come across.