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Remove Effectively

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“” is the domain of a Fake Tech Support site trying to imitate Microsoft’s official Support website; it can also have a browser extension or a Potentially Unwanted Program (PUP) installed on a victim’s PC. The user may be constantly redirected to the domain and unable to get out of it or the browser. There are also pop-ups that support the scam, claiming that the user is infected with viruses and in order to prevent data loss, the user must call a phone number.
TypeTech Support Scam, PUP
Short DescriptionTries to fool users into thinking that their computer is infected with malware. Features a fake tech support phone number.
SymptomsBackground using images from the official Microsoft Support site, with pop-ups stating that users must call a number in order to remove viruses on their computer.
Distribution MethodFreeware Installers, Suspicious Websites, Browser Redirects
Detection ToolDownload Malware Removal Tool, to See If Your System Has Been Affected by
User ExperienceJoin our forum to discuss about – Distribution

The PUP that supports the “” domain usually gets into your computer via third-party installers, which may also include a browser extension. They can sneak into your computer without your recognition, by concealing themselves in freeware installations and bundled packages.

In these packages, additional applications for installation are not always disclosed properly, and people get tricked into installing potentially unwanted programs such as those related to “”. Sometimes that can be avoided by clicking on the “Advanced” or “Custom” option in an installation setup to see what will be put into your PC.

Other ways of getting infected are by opening spam emails and downloading malicious attachments, or by clicking on various advertisements and banners containing malware. – More About It” is a malicious domain of a fake tech support website. It claims that your computer is infected with adware and spyware and to be able to remove them you have to “immediately” call the “Microsoft Support” phone number “1-844-326-7229”. On top of that an audio file is instantly played on the main site, with the voice of a woman saying the following:

Important security message – call this number immediately, because your personal data is at a serious risk…”.

In actuality, this may be one of the most expensive calls in your whole life. It is definitely not free, and it will cost a lot of money per impulse. This isn’t the only reason you should NOT in any circumstances call the fake support number – the scammers that run the website, may also try to get you to tell them personal details and financial information using different sly techniques. Then they can sell all that data to the highest bidder or take advantage of it in another way to potentially get even more money out of the situation.

Behind the constant pop-ups that redirect your focus and try to hide the site’s background and make it blurry, are pictures taken from the Official Microsoft Support Page! But you may not be able to figure it out, because of the very same windows that constantly keep popping up. All of this is done in a way to scare you into rushing in and calling the above number, trying to protect important data. This important information, according to the site is this:

• Your credit card details and banking information
• Your e-mail passwords and other account passwords
• Your Facebook, Skype, AIM, ICQ and other chat logs
• Your private & family photos and other sensitive files
• Your webcam could be accessed remotely by stalkers” may also collect information about you through cookies and custom Java Script files injected through the browser extension or a program installed on your PC that is assisting the fraudulent support site.

Remove Completely

To remove “” manually from your computer, make certain to follow the step-by-step removal instructions provided below. In case the manual removal does not get rid of the browser redirects and PUPs completely, you should search for and remove the leftovers with an advanced anti-malware program. Installing such a program will also make sure that your system is safe and secure from other threats you may encounter.

First, close your browser from the Windows Task Manager by pressing WIN button and X together and choosing Task manager. After that locate your browser right click it from the list and click on End Task. After that follow this manual to remove it from your browser:

1. Restore the settings in your browser
2. Remove with SpyHunter Anti-Malware Tool
3. Remove with Malwarebytes Anti-Malware.
4. Remove with STOPZilla AntiMalware
NOTE! Substantial notification about the threat: Manual removal of requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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