This article aims to help you with the removal process of Internet Security Alert tech support scam.
Internet Security Alert! Code: 055BCCAC9FEC is a scam message that presents false information in an attempt to trick you into calling a fake tech support number. Once it loads in the browser it could trigger additional pop-ups and even lock your screen. The primary purpose of this scam message is to convince you that your PC is running harmful files in order to make you are more prone to call the presented number. Beware that this number is neither free nor helpful. In fact, it has nothing to do with Microsoft as the company does not provide technical support by phone.
Threat Summary
| Name | Internet Security Alert! |
| Type | Tech Support Scam |
| Short Description | A tech support scam that is trying to scare you that you have a legitimate alert generated by Microsoft System Security about a virus found on your PC. You are provided with a phone number to a supposed Microsoft tech support team. |
| Symptoms | The message may lock your screen. Pop-up boxes, messages, and redirects appear in your browser. |
| Distribution Method | Freeware Installations, Bundled Packages |
| Detection Tool | See If Your System Has Been Affected by malware Download Malware Removal Tool |
| User Experience | Join Our Forum to Discuss Internet Security Alert!. |
Internet Security Alert! Code: 055BCCAC9FEC – Update May 2019
New reports regarding Microsoft- and Windows-related tech support scams are emerging, as more users are complaining about seeing scareware messages regarding viruses on their Windows systems. Some fake tech support scam websites are taken down, but others quickly appear in their place, and the cycle of fake tech support scams goes on and on.
Another example of such a scam exploiting Microsoft’s name is the so-called SECURITY ALERT message. Similar to Internet Security Alert! Code: 055BCCAC9FEC, the scareware message will try to make you call a phone number – 1-844-313-6006. Note that other numbers may be used as well.
The SECURITY ALERT message displays the logo and name of AVG Anti-virus but of course, it has nothing to do with it. The scam is connected to multiple websites that push this line and other numbers as well for a supposed team of Microsoft technicians. Don’t be tricked by anything such scareware messages say, no matter how alerting they sound, as this is just another well-crafted tech support scam.
Read more about the scam:
SECURITY ALERT – What Is It?.
Internet Security Alert! Code: 055BCCAC9FEC – Spread Techniques
The spread of Internet Security Alert! Code: 055BCCAC9FEC scam message could be realized with the help of bogus domains that load in your browser after a visit of another corrupted website.
Another reason to see this scam message in your browser is the presence of any potentially undesired program on your PC. Such a program probably tricked you into allowing its installation during the configuration of another program of your choice. So the PUP associated with the appearance of Internet Security Alert scam may have landed on your device along with any free program like driver, media player, or another app. Usually, those free programs have compromised installers that offer free extras. Unfortunately, the installation steps rarely disclose properly all the details so that it’s more difficult for users to discover the extras and eventually install them unnoticeably.
This is the main reason why you should always go through the Advanced or Custom installation modes. There you may be able to reveal the presence of undesired apps and eventually opt out their installation.
Internet Security Alert! Code: 055BCCAC9FEC Scam – More About Its Impact
When Internet Security Alert! Code: 055BCCAC9FEC message loads in your browser you are likely to see a web page on which pop-ups the following window:
According to this message, your PC might be running harmful files that could enable hackers to steal sensitive details of yours. Here is a copy of its text:
Internet Security Alert! Code: 055BCCAC9FEC
Internet Security Alert : Your Computer Might Be Infected By Harmful Viruses.
Please Do Not Shut Down or Reset Your Computer.
The following data might be compromised if you continue:
1. Passwords
2. Browser History
3. Credit Card Information
4.Local Hard Disk Files.
These viruses are well known for identity and credit card theft. Further action on this computer or any other device on your network might reveal private information and involve serious risks.
Call Windows Technical Support:
The main goal of this scam message is to force you into calling a toll free number (855) 700-0815 associated with Windows Technical Support. The number you see could be different than this one as well as the error code. However, you should know that Microsoft is a company that does not provide technical support by phone. So the presented number is neither free nor helpful. Contrary to the statement “toll-free” a call at this number could cost you next to a small fortune.
Moreover, while fraudsters can present themselves as Microsoft employees or similar experts or even partners, they will try to acquire personal information and financial data from you. That information can be sold, and you could get into more problems, such as identity theft, your bank accounts getting emptied etc. That’s why you should ignore the content of ‘Internet Security Alert! Pop-up and regard it as a hoax.
Beware of a lot more nefarious websites that are lurking across the web in search for their victims. Their messages sound quite the same – Windows Warning Alert, Microsoft System Security Alert, etc. They all aim to obtain sensitive details and eventually steal your money. To prevent falling victim of these scam messages you should recognize their common traits among which are:
- The names of legitimate organizations like Microsoft
- Technical support phone numbers stated to be toll free
- Urgent warnings about critical security issues
How to Remove Internet Security Alert! Code: 055BCCAC9FEC Pop-up Scam
Before actually getting to the point of removal of the unwanted software that may be causing pop-ups, like Internet Security Alert! Code: 055BCCAC9FEC, you will need to close your browser first, which cannot be done conventionally. This is why you will need to do the following:
Step 1: Press CTRL+ALT+DEL.
Step 2: Open Task Manager.
Step 3: Right-Click on Google Chrome (chrome.exe) and click on End Process. If this doesn’t work, right-click again and click on End Process Tree.
After you have done this, you should follow the removal instructions underneath and remove the unwanted program either manually or automatically. As recommended by security experts you should download and scan your computer, using an advanced anti-malware program if you want to secure it and keep it protected in future. Such a program will fully remove any intrusive programs and malware that may currently be residing on your PC.
Gergana Ivanova
Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.
Follow Me:
- Guide 1: How to Remove Internet Security Alert! from Windows.
- Guide 2: Get rid of Internet Security Alert! from Mac OS X.
- Guide 3: Remove Internet Security Alert! from Google Chrome.
- Guide 4: Erase Internet Security Alert! from Mozilla Firefox.
- Guide 5: Uninstall Internet Security Alert! from Microsoft Edge.
- Guide 6: Remove Internet Security Alert! from Safari.
- Guide 7: Eliminate Internet Security Alert! from Internet Explorer.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
How to Remove Internet Security Alert! from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Internet Security Alert!
Step 2: Uninstall Internet Security Alert! and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.Step 3: Clean any registries, created by Internet Security Alert! on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Internet Security Alert! there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Get rid of Internet Security Alert! from Mac OS X.
Step 1: Uninstall Internet Security Alert! and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Internet Security Alert! via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove Internet Security Alert! from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Erase Internet Security Alert! from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Uninstall Internet Security Alert! from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove Internet Security Alert! from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Internet Security Alert! will be removed.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Eliminate Internet Security Alert! from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
