Pcmethodsteadfastcloud.online is a website that is related to a tech support scam and hosts it on its main page. The phone number +61-1800-737-431 is used for contacting the supposed support technicians. The scam tries to implement that your computer has been blocked due to a problem and only the “Apple support technicians” behind that phone number can help you. The scam also uses a slightly modified message of the Error #268D3 scam. You will get redirects and pop-ups, which you cannot close that can cause an endless loop. To see how to remove the scam, its website, pop-ups, and redirects, read the article to the end.
|Type||Tech Support Scam|
|Short Description||A tech support scam stating that your computer is blocked and trying to scam you into calling a phone number.|
|Symptoms||Messages, pop-up boxes, and redirects appear in your browser. Cybercriminals will try to trick you into calling a phone number, while taking control over your mouse on the website.|
|Distribution Method||Freeware Installers, Suspicious Sites, Redirects, Trojan Horse|
|Detection Tool|| See If Your System Has Been Affected by malware |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss PCmethodsteadfastcloud.online.|
Pcmethodsteadfastcloud.online – Spread
Surfing the Web, through unknown websites and clicking on advertisements or redirects related to suspicious links are all common ways in which this tech support scam can use to spread. PUPs (potentially unwanted programs) also distribute the scam.
Undesirable software causing the +61-1800-737-431 number to show up in your browsers or a page claiming to be connected with Apple Support. These sites usually come with third-party installations and freeware packages. The packages have more features selected for installation. To avoid installing the additional features is doable by finding an Advanced or Custom options menu.
Pcmethodsteadfastcloud.online – In Detail
Pcmethodsteadfastcloud.online is a website hosting a tech support scam. The scam uses the phone line +61-1800-737-431. There could be more phone numbers and websites involved with this scam. Criminals that are behind the telephone try to trick you into thinking that they are part of a tech support team of Apple. The website page looks like this:
As you can see the site states that “YOUR COMUTER HAS BEEN BLOCKED”, just like many other tech support scams and ransomware-like ones. You can see what exactly the pop-up message reads, right here:
** YOUR COMPUTER HAS BEEN BLOCKED **
Error # 268D#3
Please call us immediately at +61-1800-737-431
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent
further damage to our network.
Your computer has alerted us that it has been infected with a virus and
spyware. The following information is being stolen…
>Credit Card Details
>Email Account Login
>Photos stored on this computer
You must contact us immediately so that our engineers can walk you
through the removal process over the phone. Please call us within the
next 5 minutes to prevent your computer from being disabled.
Toll Free: +61-1800-737-431
We can clearly see how the text of the pop-up message is trying to imitate that of another tech support scam known as “Error #268D3”.
The message behind it that is written on the website page reads the following:
Your device has been blocked due to suspicious activity! Please call Support Now! Toll Free: +61-1800-737-431 To find right solution.
Are you sure you want to leave this page?
Leave Page | Stay On Page
If you click on any of the options “Leave” or “Stay” you will be bombarded with pop-ups, redirects and new windows of your browser opening and performing the same thing. If you do not click it, do not worry as this tech support scam is engineered better than others and can take control over your mouse (cursor) and click multiple times, loading many redirects, etc. If you switch off of the browser, your mouse control is regained.
That is interesting, but in actuality your mouse cursor is just hidden on pages related to the Pcmethodsteadfastcloud.online scam, which makes the other cursor on the current page active.
The con artists want to make you believe that the only way to fix your PC is calling the +61-1800-737-431 phone number. They also will lie to you that they are part of the Apple technicians team. However, that is not true. Everything is done in a way just to scare you into calling the given number.
Do NOT dial the phone number in any circumstance. It is not free as advertised, and even the shortest call may cost you lots of money. Also, while the con artists may present themselves as Apple employees or other reputable partners, they will try making you provide them with personal information and financial data. That information can be sold, and you could get into bigger trouble.
To remove the Pcmethodsteadfastcloud.online tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.
- Guide 1: How to Remove PCmethodsteadfastcloud.online from Windows.
- Guide 2: Get rid of PCmethodsteadfastcloud.online from Mac OS X.
- Guide 3: Remove PCmethodsteadfastcloud.online from Google Chrome.
- Guide 4: Erase PCmethodsteadfastcloud.online from Mozilla Firefox.
- Guide 5: Uninstall PCmethodsteadfastcloud.online from Microsoft Edge.
- Guide 6: Remove PCmethodsteadfastcloud.online from Safari.
- Guide 7: Eliminate PCmethodsteadfastcloud.online from Internet Explorer.
How to Remove PCmethodsteadfastcloud.online from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove PCmethodsteadfastcloud.online
Step 2: Uninstall PCmethodsteadfastcloud.online and related software from Windows
Step 3: Clean any registries, created by PCmethodsteadfastcloud.online on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by PCmethodsteadfastcloud.online there. This can happen by following the steps underneath:
Get rid of PCmethodsteadfastcloud.online from Mac OS X.
Step 1: Uninstall PCmethodsteadfastcloud.online and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove PCmethodsteadfastcloud.online via Step 1 above:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
Remove PCmethodsteadfastcloud.online from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Erase PCmethodsteadfastcloud.online from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Uninstall PCmethodsteadfastcloud.online from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove PCmethodsteadfastcloud.online from Safari.
Step 1: Start the Safari app.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the PCmethodsteadfastcloud.online will be removed.
Eliminate PCmethodsteadfastcloud.online from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.