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stf-pcmethodsteadfastcloud-online-pc-method-stead-fast-cloud-fake-tech-support-scam-website-page is a website that is related to a tech support scam and hosts it on its main page. The phone number +61-1800-737-431 is used for contacting the supposed support technicians. The scam tries to implement that your computer has been blocked due to a problem and only the “Apple support technicians” behind that phone number can help you. The scam also uses a slightly modified message of the Error #268D3 scam. You will get redirects and pop-ups, which you cannot close that can cause an endless loop. To see how to remove the scam, its website, pop-ups, and redirects, read the article to the end.

Threat Summary
TypeTech Support Scam
Short DescriptionA tech support scam stating that your computer is blocked and trying to scam you into calling a phone number.
SymptomsMessages, pop-up boxes, and redirects appear in your browser. Cybercriminals will try to trick you into calling a phone number, while taking control over your mouse on the website.
Distribution MethodFreeware Installers, Suspicious Sites, Redirects, Trojan Horse
Detection Tool See If Your System Has Been Affected by


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss – Spread

Surfing the Web, through unknown websites and clicking on advertisements or redirects related to suspicious links are all common ways in which this tech support scam can use to spread. PUPs (potentially unwanted programs) also distribute the scam.

Undesirable software causing the +61-1800-737-431 number to show up in your browsers or a page claiming to be connected with Apple Support. These sites usually come with third-party installations and freeware packages. The packages have more features selected for installation. To avoid installing the additional features is doable by finding an Advanced or Custom options menu. – In Detail is a website hosting a tech support scam. The scam uses the phone line +61-1800-737-431. There could be more phone numbers and websites involved with this scam. Criminals that are behind the telephone try to trick you into thinking that they are part of a tech support team of Apple. The website page looks like this:


As you can see the site states that “YOUR COMUTER HAS BEEN BLOCKED”, just like many other tech support scams and ransomware-like ones. You can see what exactly the pop-up message reads, right here: says…


Error # 268D#3

Please call us immediately at +61-1800-737-431
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent
further damage to our network.

Your computer has alerted us that it has been infected with a virus and
spyware. The following information is being stolen…

>Facebook Login
>Credit Card Details
>Email Account Login
>Photos stored on this computer
You must contact us immediately so that our engineers can walk you
through the removal process over the phone. Please call us within the
next 5 minutes to prevent your computer from being disabled.

Toll Free: +61-1800-737-431

We can clearly see how the text of the pop-up message is trying to imitate that of another tech support scam known as “Error #268D3”.

The message behind it that is written on the website page reads the following:

Your device has been blocked due to suspicious activity! Please call Support Now! Toll Free: +61-1800-737-431 To find right solution.
Are you sure you want to leave this page?
Leave Page | Stay On Page

If you click on any of the options “Leave” or “Stay” you will be bombarded with pop-ups, redirects and new windows of your browser opening and performing the same thing. If you do not click it, do not worry as this tech support scam is engineered better than others and can take control over your mouse (cursor) and click multiple times, loading many redirects, etc. If you switch off of the browser, your mouse control is regained.

That is interesting, but in actuality your mouse cursor is just hidden on pages related to the scam, which makes the other cursor on the current page active.

The con artists want to make you believe that the only way to fix your PC is calling the +61-1800-737-431 phone number. They also will lie to you that they are part of the Apple technicians team. However, that is not true. Everything is done in a way just to scare you into calling the given number.

Do NOT dial the phone number in any circumstance. It is not free as advertised, and even the shortest call may cost you lots of money. Also, while the con artists may present themselves as Apple employees or other reputable partners, they will try making you provide them with personal information and financial data. That information can be sold, and you could get into bigger trouble. Removal

To remove the tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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