Remove "Immediate Action Required" Tech-Support Scam
THREAT REMOVAL

Remove Immediate Action Required Tech-Support Scam

stf-immediate-action-required-scam-alert

Are you seeing pop-ups with the following text “Immediate Action Required“, showing up while you’re browsing?

Beware that such messages typically indicate that you may have adware (PUP) installed on your system without your knowledge. Pop-ups claiming that your system is infected, an X number of viruses are detected and so on, may also be triggered by a tech-support scam.

If you’re dealing with a tech-support scam, you will also see a presumably toll-free phone number. Scammers are using fake virus detections and warning such as “Immediate Action Required” to create the sense of urgency and to make you dial the specific phone number. There’s no telling what could happen next, especially if you permit remote assistance.

Continue reading to learn more about the “Immediate Action Required” warning, and what to do to clear your system from it.

Threat Summary

NameImmediate Action Required
TypeTech Support Scam, Adware, PUP
Short DescriptionEach browser you have could get affected. You will witness intrusive fake warnings about viruses detected on your system.
SymptomsFake warnings about viruses in the form of pop-ups, browser lock screens are also possible.
Distribution MethodFreeware Installations, Bundled Packages, Suspicious Pages
Detection Tool See If Your System Has Been Affected by Immediate Action Required

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Immediate Action Required.

How Is Immediate Action Required Distributed?

Browsing the web hides its potential risks, especially if you’re visiting suspicious websites. Also note that clicking on advertisements or targeted content could have hidden links that redirect you to such sites. Websites can be filled with advertisements and redirect links and you could land on a page which has the “Immediate Action Required” fake warning.

Freeware applications, regarded as PUPs (potentially unwanted programs) could also distribute tech-support scams. PUPs and rogue programs could cause the scareware message to appear in your browsers. Free download websites usually feature tons of third-party installations and bundled installers, so you should be extra careful when intending to download software from such places.

Immediate Action Required – More Details

“Immediate Action Required” is one of a few messages related to a tech support scam. Note that different phone numbers may be promoted, and the message itself may vary. Both Windows and macOS users are affected by similar tech support scams.

An instance of such a scam targeted against Windows users is the following Microsoft Windows Scam – “Your system is heavily damaged by (4) Four virus!”. macOS users are also not spared, as there have been multiple reports for the “AppleCare: Your system is infected with 3 viruses!” Scam.

Scammers are using fake virus detections and warning such as “Immediate Action Required” to create the sense of urgency and to make you dial the specific phone number. There’s no telling what could happen next, especially if you permit remote assistance. To make their scams more believable, scammers tend to feature the logos of trustworthy companies such as Microsoft and Apple. However, seeing the logo of a popular company shouldn’t trick you in any way, since these companies do not deploy such methods to alert their users of issues. This is what tech support scammers do in their desperate attempts to fool users.

There could be plenty more phone numbers associated with the “Immediate Action Required” scam, depending on the URL addresses and landing pages involved. The criminals that are on the other end of the telephone line will try to trick you into believing that they are part of some sort of an official tech support team of Microsoft or Apple. Of course, that’s a lie. The most common pop-up related to sites with the “Immediate Action Required” message on the landing page looks like this:

stf-mac-your-system-is-infected-with-3-viruses-tech-support-scam-page

It states the following:

Your system is infected with 3 viruses!

Your Mac [or computer] is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% – Immediate removal required!
The immediate removal of the viruses is required to prevent further damage, loss of Apps, Photos or other files. Traces of 1 Phishing/spyware were found on your Mac with OSX.

Personal and banking information are at risk.

To avoid more damage click on ‘Scan Now’ immediately. Our deep scan will provide help immediately!
1 minute and 29 seconds remaining before damage is permanent.

( Scan Now )

If you click on the “Scan Now” button, a new window may appear with a fake scan in progress and the results will definitely say your machine is infected. Then you will be prompted to download and install a tool to remove the supposed malware. That tool may be a PUP or may be bundled with trojanized applications. The fake scan results may also claim that the program was unable to remove the viruses, and that you need to call a phone number to fix your system. You shouldn’t call such phone numbers.

NOTE. There is also an equivalent message for Android and iPhone mobile devices that appear with an almost identical message:

stf-your-system-is-infected-with-3-viruses-message-iphone-android

The message on the left states:

We detect that your Samsung Galaxy S6 is 28.1% DAMAGED because of three harmful viruses from recent adult sites.
Soon it will damage your phone’s SIM card and will corrupt
your contacts, photos, data, applications, etc.

If you do not remove the virus now , it will cause severe
damage to your phone. Here’s what you NEED to do
(step by step ):

Step 1: Tap the button and install APP for free on Google Play!

Step 2: Open the app to speed up and fix your browser now!

REPAIR FAST NOW

The message on the right is for iPhones and it states:

We detect that your Apple iPhone is 28.1% DAMAGED because of three harmful viruses from recent adult sites.
Soon it will damage your phone’s SIM card and will corrupt
your contacts, photos, data, applications, etc.

If you do not remove the virus now , it will cause severe
damage to your phone. Here’s what you NEED to do
(step by step ):

Step 1: Tap the button and install APP for free on Google Play!

Step 2: Open the app to speed up and fix your browser now!

WARNING!

If you witness any of the warning messages described above, you should proceed towards finding the cause of the issue.

Remove Immediate Action Required Scam

In order to remove the Immediate Action Required scam along with all associated files that enable its appearance in the browser, you should complete several removal steps. The removal guide below you will show you all necessary steps in their precise order. You can choose between manual and automatic removal approaches. In order to get rid of any PUPs and rogue programs causing the “Immediate Action Required” pop-ups, you can combine the steps.

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Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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