Remove Download Required (“Ransomware 2.0; Trojan.Win32.SendIP.15”)
THREAT REMOVAL

Remove Download Required (“Ransomware 2.0; Trojan.Win32.SendIP.15”)

Update August 2019. This article aims to help you by explaining how you can remove the Download Required scam message from your computer and how you can make sure that your PC stays protected against infections in the future as well.

The Download Required scam messages have been detected by several security researchers to be displayed as a result of a browser redirection on the users computers. The scamming messages may be introduced on victims computers as a result of having a potentially unwanted program which displays advertisements and causes web browser redirects. In case you see the Download Required scamming message on your computer, it is strongly recommended to read this article in order to learn how to remove the Download Required messages from your PC and protect it against future pop-ups and browser redirects of this type.

Threat Summary

NameDownload Required Scam
TypeScamming Redirect
Short DescriptionAims to get you to download Advanced PC Fixer which is a hoax antivirus program by claiming your computer is at risk.
SymptomsYour computer is redirected to the winmanager(dot)today domain with a custom URL, which is a fake Microsoft web page, displaying a scamming message.
Distribution MethodVia potentially unwanted programs (Adware, Browser Hijackers, etc.)
Detection Tool See If Your System Has Been Affected by Download Required Scam

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Download Required Scam.

Download Required Scam Message – How Did I Get It

The main method via which these programs are spread across the computers of users is as most adware are spreading for some time now – setup bundling. These types of free programs are often advertised as free extras to the current installation of the user’s computer. They often pretend to improve your web browsing experience in a way and aim to help you to get you to add them either as a browser extension or as a free extra to your current setup. The programs in most situations cannot be easily located as they reside in various different installation steps in the “Advanced” or “Custom” installation modes of affected computers. In most cases the installers that contain the prompts to add software like the PUPs introducing the Download Required pop-ups are programs which are downloaded on a regular basis. These types of software are often free media players, codec packs, patches and other freeware. Since such freeware is free and openly distributed, some third-party websites aim to profit from this by adding adware and other potentially unwanted programs, among which adware.

Download Required Scam – How Does It Work

When you get redirected to the web page, that says Download Required Scam, you immediately notice a long URL and a fake Microsoft web page, which is very well designed to look like the original. The web page looks like the following:

Message from Image:

“DOWNLOAD REQUIRED
Windows is heavily damaged! (33.2%)
Please download Advanced PC Fixer™ to remove (2) Viruses from your computer.
VIRUS INFORMATION
Virus Name: Ransomware 2.0; Trojan.Win32.SendIP.15
Risk: HIGH
Infected Files: /C:\WINDOWS\System32\migration\ADJF9009de.@*fg\windows.exe;/ C:\WINDOWS\System32\Drivers\spoclsv.ex
Download and Repair Windows Windows 10
Application: Advanced PC Fixer™
Rating: 9.9/10
Price: Free”

The Download Required scam message aims to trick you into believing that important Windows files of your computer are damaged. Once it has convinced you that, the pop-up asks you to download a program which can fix your security problem, called Advanced PC Fixer. This software is one of those potentially unwanted programs known as hoax antivirus. The web page’s main goal is to get you to install it, from where the scam continues. The program shows you that your computer as been compromised by hundreds of issues instead of just the “(2) viruses” which the Download Required scam page claims. Advanced PC-Fixer also scares you by showing you screens that grab your attention and looking like the image underneath shows:

To make you believe it, the Advanced PC-Fixer program also has a phone number provided, which will likely contact you to their “support” who in fact might be the same people behind the Download Required scam page. But let’s stick to the point. The software wants you to start a scan, after which it claims to find hundreds of security and performance programs on your computer. To remove the issues related to Download Required scam, Advanced PC-Fixer wants you to purchase its full version, which is basically how the scammers make their money. Be advised that this program may only pretend to scan your computer whereas in fact the software may only display fake scans to convince victims that their computers are compromised. If you fall victim to such programs, make sure to always check if they are legitimate or a scam online, since a legitimate anti-malware tool will not display fake malware detections and more so hundreds of them to deceive you into purchasing it.

How to Remove Advanced PC-Fixer and “Download Required” Scam

If you are seeing the Download Required scam messages or having Advanced PC-Fixer installed on your computer or even both, it is very likely that it has already been the victim of intrusive software which is unwanted. This is why, to clean up your computer either manually or automatically, you can follow the removal instructions below. If manual removal is not something that you believe will do effectively, be advised that security researchers strongly recommend to do an automatic removal, using an advanced anti-malware program. It’s main goal is to scan your computer and eliminate all unwanted and malicious files to completely secure it and protect it in the future as well, using real-time shielding technologies.

Manually delete Download Required Scam from Windows and your browser

Note! Substantial notification about the Download Required Scam threat: Manual removal of Download Required Scam requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

1.Remove or Uninstall Download Required Scam in Windows

Remove or Uninstall Download Required Scam in Windows.

Step 1: Remove/Uninstall Download Required Scam in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
  • uninstall-virus-fig1

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).
  • uninstall-virus-fig2

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).
  • uninstall-virus-fig3

    Follow the instructions above and you will successfully uninstall Download Required Scam.

    2.Remove Download Required Scam from Your Browser

    Remove Download Required Scam from Your Browser.

    Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove a toolbar from Internet Explorer Remove a toolbar from Safari
    Start Mozilla Firefox Open the menu window

    uninstall-fig4

    Select the “Add-ons” icon from the menu

    uninstall-fig5

    Select Download Required Scam and click “Remove

    uninstall-fig6

    After Download Required Scam is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

    Start Google Chrome and Open the drop menu

    uninstall-fig7

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate Download Required Scam and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After Download Required Scam is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select Download Required Scam to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

    uninstall-fig12

    After Download Required Scam has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.
    uninstall-fig13

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on Download Required Scam
    Click ‘Uninstall’

    uninstall-fig14

    A pop-up window will appear asking for confirmation to uninstall Download Required Scam. Select ‘Uninstall’ again, and the Download Required Scam will be removed.

    3.Fix registry entries created by Download Required Scam on your PC

    Fix registry entries created by Download Required Scam on your PC.

    Some malicious scripts may modify the registry entries of your computer to change different settings. This is why manual clean up of your Windows Registry Database is strongly recommended. Since the tutorial on how to do this is a bit lenghty, we recommend following our instructive article about fixing registry entries.

    Automatically remove Download Required Scam by downloading an advanced anti-malware program

    1. Remove Download Required Scam with SpyHunter Anti-Malware Tool

    Remove Download Required Scam with SpyHunter Anti-Malware Tool

    1. Install SpyHunter to scan for and remove Download Required Scam.2. Scan with SpyHunter to Detect and Remove Download Required Scam.
    Step 1: Click here to go to SpyHunter’s download instruction page.
    Step 2: Guide yourself by the download instructions provided for each browser.
    Step 3: After you have installed SpyHunter, wait for it to automatically update.

    pets-by-myway-ads-virus

    Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
    pets-by-myway-ads-virus
    Step2: After SpyHunter has finished scanning your PC for any Download Required Scam files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
    pets-by-myway-ads-virus
    Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

    2. Back up your data to secure it against attacks related to Download Required Scam in the future

    Back up your data to secure it against attacks in the future

    IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data automatically with cloud backup and insure it against any type of data loss on your device, even the most severe. We recommend reading more about and downloading SOS Online Backup .

    1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)

    1-Click on Windows Start Menu
    backup-1
    2-Type Backup And Restore
    3-Open it and click on Set Up Backup
    w7-backup3
    4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.
    backup-3
    5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.
    backup-4
    6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by Download Required Scam.
    backup-5

    1-Press Windows button + R
    filehistory-1
    2-In the window type ‘filehistory’ and press Enter
    filehistory-2
    3-A File History window will appear. Click on ‘Configure file history settings’
    filehistory-3
    4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.
    filehistory-4
    5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from Download Required Scam.

    1- Press Windows button + R keys.
    sysdm
    2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.
    windows-defense2
    3- A System Properties windows should appear. In it choose System Protection.
    windows-defense3
    5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
    6- Click on Ok and you should see an indication in Protection settings that the protection from Download Required Scam is on.
    windows-defense1
    Restoring a file via Windows Defense feature:
    1-Right-click on the encrypted file, then choose Properties.
    file-restore1
    2-Click on the Previous Versions tab and then mark the last version of the file.
    file-restore2
    3-Click on Apply and Ok and the file encrypted by Download Required Scam should be restored.

    Optional: Using Alternative Anti-Malware Tools

    Remove Download Required Scam Using Other Alternative Tools

    STOPZilla Anti Malware
    1. Download and Install STOPZilla Anti-malware to Scan for And Remove Download Required Scam.
    Step 1: Download STOPZilla by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button.

    2. Scan your PC with STOPZilla Anti Malware to remove all Download Required Scam associated files completely.
    Step 1: Launch STOPZilla if you haven’t launched it after install.
    Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
    pets-by-myway-ads-virus
    Step 3: After the removal of all threats and associated objects, you should Restart your PC.

    Avatar

    Ventsislav Krastev

    Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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