THREAT REMOVAL

Required video codec is not installed on your computer Scam

What Is Required video codec Scam?

“Required video codec is not installed on your computer” is the name of a scam message that may appear on your computer as a result of either visiting a suspicious website or if you have adware or some unwanted software that displays browser redirections too risky web pages like this one.

The main purpose of this scam is to convince you in a very clever manner that your computer has a very serious problem and that you must download what appears to be a rogue software which is nothing short of a scam. We have seen many types of messages like this one such as the “Your Computer Has Been Blocked” and they often advertise the download of a fake or a rogue anti-virus or fixer program that only asks you to purchase a full version which costs a ton of money and it may subscribe you to a licensing scheme. Another scenario is if the scam message has a phone number embedded in it in which the criminals or the scammers ask you to pay them a lot of money to fix a problem on your computer to doesn’t even exist. In case that you see the “Required video codec is not installed on your computer” screen do not fall for it and please read this article so that you can learn more about what it actually does and how you can get rid of it safely.

Required video codec Scam Summary

Name Required video codec is not installed on your computer
Type Computer Scam
Short Description Aims to modify the settings on your web browser in order to get it to cause browser redirects and display different advertisements.
Symptoms Your web browser begins to display various types of online advertisements, which results in slowing down of your machine.
Distribution Method Likely caused by a potentially unwanted software.
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User Experience Join Our Forum to Discuss Required video codec is not installed on your computer.

Required video codec is not installed on your computer Scam – What Does It Do?

The primary purpose of this message is very likely to get you to visit a website and call a fake tech support team. It may also get you to download a fake fixer program which may ask you to pay hundreds of dollars to remove any threats that may not even exist in the first place or to update your drivers or video codec as it says. The scammers this message asks you to call may convince you the same things only with the difference that they will be pretending to be official Microsoft employees that are from the tech support team. Be aware that there is no such thing as an official Microsoft tech support team that will be displaying messages to call them on an error page over the web. Also if you see such a blue screen somewhere on your browser this means automatically that this is a fake message because the blue screen messages only appear when you can no longer use your computer at this point and not in your browsers and over your web pages. These messages are not to be trusted because these scam artists may be only after one thing and that is your wallet.

The primary message that this fake blue screen of death made this play is the following:

Windows Media Player cannot play the file because the required video codec is not installed on your computer. To install it, click Download. If prompted, click Run or Save. If you choose Save, double-click the file to start the installation process.
Download
For more information about this issue and possible fixes, visit hxxp://windows.com/stopcode
If you call a support person, give them this info
Stop code: CRITICAL_PROCESS_DIED

But having this message appear randomly is a sign that you may not only have visited a suspicious website but you may also have a very nasty adware installed. These are programs that aim to deliver different types of advertisements on your computer that may even track your information by using the following types of Technologies:

  • Different types of tags.
  • Cookies.
  • Geo-locators.
  • Pixels.
  • LSOs (locally shared objects or Flash Cookies).

One way to spot if this message has originated from an adware application that may currently be playing your computer is if you see other forms of advertisements also appearing like banners, pop-ups and so on and if you have your new tab or default search pages changed to unfamiliar ones. The only way to actually make sure that your computer is safe is to read the following article and learn how you can remove any adware that may be in place and showing such scams.

Remove Required Video Codec Scam

In order to remove what may be causing this type of scam message to appear first thing you should do is detect it. One way to manually do that is to check your browsers and your computer for any suspicious extensions and software and make sure they are permanently gone by using the instructions below. Another way which is the most effective one and the fastest one to go for according to researchers’ advice is to download and run a scan of your computer with advanced anti malware software. This is a program that has been designed to not only detect any viruses but also detect any adware or any software that may be using different cookies to track you. Furthermore, having such software will make sure that your computer system is protected against such invasive applications or scam screens like the Required Video Codec scam in the future.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Required video codec is not installed on your computer from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Required video codec is not installed on your computer

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Required video codec is not installed on your computer and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Required video codec is not installed on your computer on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Required video codec is not installed on your computer there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Required video codec is not installed on your computer with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Required video codec is not installed on your computer from Mac OS X.


Step 1: Uninstall Required video codec is not installed on your computer and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Required video codec is not installed on your computer:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Required video codec is not installed on your computer. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Required video codec is not installed on your computer. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Required video codec is not installed on your computer via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Required video codec is not installed on your computer. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Required video codec is not installed on your computer files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Required video codec is not installed on your computer, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Required video codec is not installed on your computer:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Required video codec is not installed on your computer from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Required video codec is not installed on your computer from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Required video codec is not installed on your computer from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Required video codec is not installed on your computer from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Required video codec is not installed on your computer will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Required video codec is not installed on your computer from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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