“Loading-system32.net” is the domain of a fake tech support website that looks really close to the official site of Microsoft; but it can also have a browser extension or a Potentially Unwanted Program (PUP) installed on a computer. The user may be constantly redirected to the domain and unable to get out of it or the browser, overall. There are also pop-ups that support the scam, claiming that the user is infected with viruses, popups are enabled, and advises the user to call a toll free phone number for Support.
|Type||Tech Support Scam, PUP|
|Short Description||Attempts to deceive users into believing that their system is infected with malware. Features a scam phone number.|
|Symptoms||Background imitating Microsoft official website with pop-ups claiming that users must call a number to remove viruses and fix issues found on their computer.|
|Distribution Method||Freeware Installers, Suspicious Sites, Browser Redirects|
|Detection Tool|| See If Your System Has Been Affected by malware |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Loading-system32.net.|
|Data Recovery Tool||Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.|
Loading-system32.net – Distribution
The PUP and the browser extension that support the “Loading-system32.net” domain usually get into your computer through third-party installers. They can sneak into your computer without your approval, by hiding themselves in freeware installations and bundled packages.
In these packages, additional components for installation are not always disclosed properly or not at all and people get tricked into installing potentially unwanted programs such as those related to “Loading-system32.net”. Sometimes that can be avoided by clicking on the “Advanced” or “Custom” feature in an installation setup to see what will be installed.
Other ways of getting infected are by opening malicious sites and spam emails or downloading e-mail attachments, clicking on various ads and banners containing malicious code.
Loading-system32.net – In Detail
“Loading-system32.net” is a domain of a fake tech support website. It looks really close to Microsoft’s official website. It claims that your computer is infected with different malware and viruses. It also claims to be able to remove them if you call the “toll free” phone number “866-888-5190”.
If you call the above-mentioned number, you are supposed to reach a “Microsoft Specialist”, who usually goes by the name of Matt Folson so he can scan your computer for malware-related problems and supposedly fix them. If you are from Japan and visit the site, the specialist goes by the same name, but a different picture of a Japanese man is used. There is no such person working for Microsoft, as that is a fictional personality created to support the scam.
This is how both pictures look:
In reality, this may be one of the most expensive phone calls you ever made. It is definitely not free of charge, and it can cost a lot of money even if you have only a few seconds of connection. That is not the only reason you should NOT in any circumstances call the fake support number – the scammers that run the website, may also try to get you to tell them personal details and financial information using various tricky techniques. Then they can sell any data you have shared to the highest bidder or use it for other sinister reasons.
Another thing that is worthy to take note of is that the site is really simple, and it consists only of a few pictures, text, reappearing popups and a “toll free” phone number displayed in several places.
You may not be able to figure out that the background is only a few pictures and text, due to the constant popups, windows and message boxes that keep popping up and drawing your attention. From the redirects and the pop-ups that you may get, you may be unable to browse the Internet or even close your browser. Everything is done in a way to scare you, so you to focus on that and call the fake number without thinking about it much.
“Loading-system32.net” may also collect information about you through cookies and custom Java Script files injected through the browser extension or a malware program installed on your computer that is assisting the fake support site.
Remove Loading-system32.net Completely
To remove “Loading-system32.net” manually from your computer, make sure to follow the step-by-step removal guide provided down below. In case the manual removal does not get rid of the browser redirects and malware completely, you should search for and remove any leftover files with an advanced anti-malware program. Installing such a program will also make sure that your system is secure from other threats you may come across.
First, close your browser from the Windows Task Manager by pressing WIN button and X together and choosing Task manager. After that locate your browser right click it from the list and click on End Task. After that follow this manual to remove it from your browser:
- Guide 1: How to Remove Loading-system32.net from Windows.
- Guide 2: Get rid of Loading-system32.net from Mac OS X.
- Guide 3: Remove Loading-system32.net from Google Chrome.
- Guide 4: Erase Loading-system32.net from Mozilla Firefox.
- Guide 5: Uninstall Loading-system32.net from Microsoft Edge.
- Guide 6: Remove Loading-system32.net from Safari.
- Guide 7: Eliminate Loading-system32.net from Internet Explorer.
How to Remove Loading-system32.net from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Loading-system32.net
Step 2: Uninstall Loading-system32.net and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Loading-system32.net on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Loading-system32.net there. This can happen by following the steps underneath:
Get rid of Loading-system32.net from Mac OS X.
Step 1: Uninstall Loading-system32.net and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Loading-system32.net via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Loading-system32.net from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Loading-system32.net from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Loading-system32.net from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Loading-system32.net from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Loading-system32.net will be removed.
Eliminate Loading-system32.net from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.