Remove Fake BSOD Alert - How to, Technology and PC Security Forum |

Remove Fake BSOD Alert
TypeAd-supported Application, Fake Tech Support Scam
Short DescriptionOnce triggered, the user will start viewing pop-up windows about a virus detected on the system.
SymptomsPop-ups imitating a legitimate Microsoft Windows service.
Distribution MethodVia freeware packages (the ‘bundling’ method), or visiting suspicious websites.
Detection toolDownload SpyHunter, to See If Your System Has Been Affected By is a malicious domain that is believed to be a Tech Support scam by many security investigators. It has not been confirmed that this application can insert malicious code, but experts believe it can be a result of a redirect caused by a PUP(Potentially Unwanted Program)on your computer. In case you have seen this screen without deliberately clicking on it, recommendations are to scan immediately your system with a professional anti-malware protection software.

How Did I Get Redirect?

The most probable method to distribute this malicious domain via a third-party freeware unwanted application. Such an app may be a browser extension, a toolbar installed as a program, or simply a process running actively in the background of your OS. Such programs usually come in combination with other free software such as free media player, file converters, image editors and other free programs.

What Does Do? is regarded as a tech support scam. When opened, the site included what appeared to be an artificial voice message saying the following message:

“Important Security Message
Please call the number provided as soon as possible. You will be guided for the removal of the adware/spyware virus on your computer. Seeing these pop-ups means that you have a virus installed on your computer that puts the security of your personal data at a serious risk. It is strongly advised that you call the number provided and get your computer fixed before you do any shopping online.”

Judging by the end of the message, this fake message, associated with the number 1-855-720-2636 could be linked to an adware PUP that is possibly a shopping assistant, like BlazerDeals Ads, MacMin Ads and others.

Bear in mind that you should not call the number provided by this application due to several reasons. Main of those is that the phone call can be very expensive for you. Another reason is that the scammers use different techniques to convince users like you to give out their financial and personal information. Scammers may sell this info to the highest bidder or may take advantage of it in their interests, so it is important not to comply with the demands in

How To Remove Redirect?

You can close your browser, of course, but this is no guarantee that the pop-up may surface once more on your computer. This is why, the most efficient way to remove such threat is to eliminate the files associated with it which may be lying on your computer. In order to do this, you should follow the step-by-step tutorial below. Also, in case you are not tech-savvy user, please refer to downloading a particular anti-malware program that will detect all objects associated with in a safe manner.

Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

1. Remove/Uninstall

1. Remove/Uninstall in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
  • uninstall-virus-fig1

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).
  • uninstall-virus-fig2

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).
  • uninstall-virus-fig3

    Follow the instructions above and you will successfully uninstall

    2. Restore the settings in your browser

    2. Remove from your browser

    Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove a toolbar from Internet Explorer Remove a toolbar from Safari
    Start Mozilla Firefox Open the menu window


    Select the “Add-ons” icon from the menu


    Select and click “Remove


    After is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

    Start Google Chrome and Open the drop menu


  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.


    After has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on
    Click ‘Uninstall’


    A pop-up window will appear asking for confirmation to uninstall Select ‘Uninstall’ again, and the will be removed.

    3. Remove automatically with Spy Hunter Malware - Removal Tool.

    3. Remove automatically with Spy Hunter Malware – Removal Tool.

    To clean your computer with the award-winning software Spy Hunter – donload_now_140
    It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.


    Berta Bilbao

    Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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