Caught off guard by computer-support.co.in pop-up? The site displays a fraudulent BSOD screen as a strategy to scare out users into calling the number 1-844-396-3227 with the puprose of receiving assitance in deaing with viruses. The site may have several different domains linking to this or other numbers of “customer representatives” What is more the number it is associated with is reported as a scam by many users over forums and call reporting sites. Security researchers strongly advise to close you browser immediately via Windows Task Manager and follow the instructions like the ones below to close out and remove this nasty scam from your computer permanently.
|Name||+1-844-396-3227 Fake BSOD Alert|
|Type||Fake Tech Support Scam|
|Short Description||The page is a fake tech support scam that decieves users into beliving their computer is at risk to prompt them to pay for tech support services. In reality there may be nothing wrong with the user PC.|
|Symptoms||The user may be misled or redirected to a site, displaying a pop-up that blocks his browser.|
|Distribution Method||Caused by clicking on a pop-up that resembles actual windows error or caused by a PUP installed on the user PC via bundling.|
|Detection Tool||Download Malware Removal Tool, to See If Your System Has Been Affected by +1-844-396-3227 Fake BSOD Alert|
|User Experience||Join our forum to follow the discussion about Antivirus-store(.)us and +1-877-608-0630 Pop-ups.|
Computer-support.co.in and +1-844-396-3227 Pop ups – How Did I Start Seeing Them?
The most likely cause of you landing on the website Computer-support.co.in is to have so-called Potentially Unwanted Program or a PUP on your computer that displays pop-ups, advertisements and redirects. PUPs pose as useful software such weather watching toolbars, file sharing extensions, ad blocking software and other applications. They are usually installed along the installers of other applications such as media players photo editors and others, downloaded from third-party websites and not their official ones.
Another way to land on this page is if you have click by accident on an online advertisement in an external website, similar to this one:
Ofcourse, it is not excluded to have a trojan.clicker – malware that automatically connects you to remote domains.
Computer-support.co.in +1-844-396-3227 Pop ups – More about Them
The website is created to resemble a blue screen of death – a well-known effect after a Windows crash. What is more, the message displayed on the pop-up is created to resemble Microsoft Security Essentials – the antivirus software from Microsoft:
→“There is a .net frame work file missing due to some harmfull virus
Debug malware error 895-system 32.exe failure.
Please contact microsoft technicians to rectify the issue.
Please do not open internet browser for your security issue to avoid data corruption on your registery of your operating system. Please contact microsoft technicians at
Tollfree Helpline at 1-844-396-3227″
Such messages aim to scare users into calling the provided number, where they are contacted to tech support ‘experts’ that are reported to try to gain access to their victims’ computers. Security researchers strongly advise to NOT call such provided numbers or if you are going to call toll free numbers to do your research first and always ask for company and name. The best bet is to not call numbers you are not sure about.
What is more, the pop-up itself cannot be closed and the only way to close it is via Windows Task Manager:
2)Click on Task Manager to open it.
3)Right-click on Google Chrome from the list and then click on End Task.
What is more about the scam, users have flagged the number Tollfree Helpline 1-844-396-3227 as a scam and they have posted various complaints about it in 800online.com forums:
These type of scareware messages are very common for tech-support scammers. The pop-up window may reappear in case you click on the ‘Ok’ button and does not have a traditional method to be closed. The only option to close it is from the Task Manager in Windows for which there is a tutorial after this article.
What is more the number +1-877-608-0630 has been reported on several forums and phone advisory websites, such as 800notes.com:
17 Jul 2015
I just got a call from this number. They remotely scanned my computer and sait it would be $200.00 to fix the problem. I told them I Sid not have $200.00 to spend on my computer right now and he hung up on me.
Caller: they said they were microsoft”
11 Aug 2015
I called cause it said to and they said it would cost 300$ then 200$ & then $100 when i told them id like to talk to someone else to understand better he kept trying to talk over me and then he hung up on me
16 Jul 2015 | 1 reply
A relative saw a pop up with instructions to call this number. It’s a scam! They claimed to be Microsoft, tried to take remote control of her computer, and tried to charge her $500 to “fix” it. How do I report this to the proper authorities and actually have something done about it? (Her computer is now offline and I will disinfect it; I want to trace the identity of the people she called.)
Caller: claimed to be Microsoft
Call Type: Telemarketer” Source: 800caller.com”
Virus researchers have reported such websites as a 100% scams and they strongly advise users to change their passwords and run a malware scan on their computers in case they have come in contact with such people. Also it is important to always check the number and report it to the authorities if it is not legitimate so others don`t get caught in this.
Removing Computer-support.co.in and +1-844-396-3227 Pop-up
In order to completely get rid of those pop-ups you need to reset your browser completely and scan your computer for any unwanted programs that may be displaying malicious advertisements to you. It is also highly advisable to install an advanced anti-malware program which will ensure the future stability and protection of your computer from malware.You may also want anti-malware scanner to identify whether the appearing of such ads has been caused by malware or other unwanted programs on your PC.