This article will aid you to remove the Something Went Wrong With Your Internet Service scam in full. Follow the tech support scam removal instructions at the end of the article.
Something Went Wrong With Your Internet Service is a message seen on various websites that host a tech support scam with a phone number that allegedly belongs to a Tech Support service. Pop-ups that show constantly can lock your browser on that current landing page. The browser can be shut down in some cases, without any negative effects, but in other ones your computer and browser might get affected further by more malware. Most variants of this scam feature a background image that aims to look like a legitimate Something Went Wrong error message. Do not call any phone numbers and read more about the scam below.
|Name||Something Went Wrong With Your Internet Service|
|Type||Tech Support Scam|
|Short Description||A number of tech support scams trying to scare you that you have problem with your Internet service. You are provided with a phone number to a supposed support help desk. Calling the number, you will be told that you have a virus infection on your computer.|
|Symptoms||Pop-up boxes, messages, and redirects appear in your browser. It is not excluded for there to be a lock-screen function among these, or your computer freezing because of the activity going on in your browser related to the scam.|
|Distribution Method||Freeware Installers, Suspicious Sites, Redirects|
See If Your System Has Been Affected by malware
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Something Went Wrong With Your Internet Service.|
Something Went Wrong With Your Internet Service Scam – Infection Spread
Browsing the Web can be dangerous, especially when you reach new and unknown websites by causally browsing and they turn out to be malicious. Clicking on advertisements or targeted content could have hidden links that redirect you to dubious online places. That is the most common way in which this kind of a tech support scam can use for its spread. Other websites could be filled with advertisements and redirect links and you could land on a page which has the Something Went Wrong With Your Internet Service error message displayed.
One of the domains spreading this tech support scam is https://winlincensecorrupt136.review.
Freeware applications, regarded as PUPs (potentially unwanted programs) could also distribute this sort of scam. Different software could cause the scareware to appear in your browsers or another related Tech Support scam. Such websites usually come with third-party installations and freeware packages. These packages tend to have extra features selected for installation from the get-go. To avoid installing any additional features could be done if you find Advanced or a Custom settings.
Something Went Wrong With Your Internet Service Scam – In-Depth Analysis
Something Went Wrong With Your Internet Service is one of a few messages related to a tech support scam. The scam doesn’t differentiate much between the domains which are involved with it, but they use different phone numbers. The domain which is currently spreading a lot is https://winlincensecorrupt136.review/.
All of these technical support scams are shown with pop-ups as alerts and are trying to scare you into calling the phone number given on the page. To make it sound more trustworthy, the scammers may claim they are a Tech Support Team of a famous company, such as Microsoft or Google for example. The phone number used with the https://winlincensecorrupt136.review/ domain is the following:
There could be plenty more phone numbers associated with this scam, depending on the URL addresses and landing pages involved. The criminals that are on the other end of the telephone line will try to trick you into believing that they are part of some sort of an official tech support team of Microsoft and say they are employees there. That is definitely a lie. The most common pop-up with the message Something Went Wrong With Your Internet Service looks like this:
The full message reads the following:
There is no internet connection:
Checking the network cables, modems And routes
reconnecting to Wi-Fi
Running Windows Network Diagnostics
Checking the network cables, modems And routes
reconnecting to Wi-Fi
Running Windows Network Dignostics
Toll Free Number:001-800-630-3153
: – ) oops.
Something Went Wrong With Your Internet Service
Your (Operating System) System And TCPIP is Blocked By (Internet Service Provider)
For Immediate Technical Assistance Contact (Internet Service Provider) Help Desk at Toll Free: 001-800-630-3153
Another, shorter message might show:
Something went wrong with your Internet Service
Your Windows 7 System and TCPIP is Blocked by Verizon FIOS
For Immediate Technical Assistance Contact Version FiOS Help Desk at Toll Free:
In case you see any of those messages, know that they aren’t legitimate errors shown by any Internet browser or Operating System. Also, no matter how many pop-ups, alerts and message boxes are displayed, remember that this is just scareware that is trying to trick you into calling the 1-866-217-8835 phone number that goes along with the corresponding message. Other domains than https://winlincensecorrupt136.review/ are involved with the Something Went Wrong With Your Internet Service scam, and you should pay more attention to sites you are visiting and if you think they are legitimate.
Your browser or computer screen can become locked and may seem like your whole screen is blocked and totally inaccessible. In such a situation, you could try clicking the “Windows” button and combinations such as “Ctrl+Alt+Del” or even the “Close” button to check if you still can interact with your computer system.
The scammers want to make you believe that the only way to fix your computer device is by calling one of the phone numbers, provided on your screen. They also will blatantly lie to you that they are an expert team of technicians and as already mentioned above, in most cases pretending to be Microsoft employees. Not even a small fraction of that is true. Also, note that most of the time the person on the other line has an Indian accent or is from India – that is just a fact and not racist or discriminatory in this case. The whole scam is made in a way to convince you into calling the provided telephone numbers, based firmly on scareware tactics.
Do NOT call any of the phone numbers in any circumstance. It is not toll free as presented on the websites, and even the shortest of calls could cost you next to a small fortune. Moreover, while the con artists can present themselves as Microsoft employees or similar experts or even partners, they will try to acquire personal information and financial data from you. That information can be sold, and you could get into more problems, such as identity theft, your bank accounts getting emptied etc.
Other scenarios involve the “technician” getting access to your PC via TeamViewer or a similar program for remote access and showing you a window with fake infections or planting viruses and other malware. That technician will try to make you pay for his services or to a company by saying that only bank-to-bank transfers are accepted. Even if months pass, you might have malware that is not using lots of resources or even put in sleep mode. You might receive back calls from the technician on a monthly basis.
Do not give access to your PC to scammers, or any information about you or financial details for that matter. It is certainly not needed for cleaning a computer.
Remove “Something Went Wrong With Your Internet Service” Scam
To remove the Something Went Wrong With Your Internet Service tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.
- Guide 1: How to Remove Something Went Wrong With Your Internet Service from Windows.
- Guide 2: Get rid of Something Went Wrong With Your Internet Service from Mac OS X.
- Guide 3: Remove Something Went Wrong With Your Internet Service from Google Chrome.
- Guide 4: Erase Something Went Wrong With Your Internet Service from Mozilla Firefox.
- Guide 5: Uninstall Something Went Wrong With Your Internet Service from Microsoft Edge.
- Guide 6: Remove Something Went Wrong With Your Internet Service from Safari.
- Guide 7: Eliminate Something Went Wrong With Your Internet Service from Internet Explorer.
How to Remove Something Went Wrong With Your Internet Service from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Something Went Wrong With Your Internet Service
Step 2: Uninstall Something Went Wrong With Your Internet Service and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Something Went Wrong With Your Internet Service on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Something Went Wrong With Your Internet Service there. This can happen by following the steps underneath:
Get rid of Something Went Wrong With Your Internet Service from Mac OS X.
Step 1: Uninstall Something Went Wrong With Your Internet Service and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Something Went Wrong With Your Internet Service via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Something Went Wrong With Your Internet Service files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Something Went Wrong With Your Internet Service, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Something Went Wrong With Your Internet Service from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Something Went Wrong With Your Internet Service from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Something Went Wrong With Your Internet Service from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Something Went Wrong With Your Internet Service from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Something Went Wrong With Your Internet Service will be removed.
Eliminate Something Went Wrong With Your Internet Service from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.