SupportGeeks on Mac
What does it mean to notice SupportGeeks on your Mac? It means that adware is running on the macOS. The program is considered as potentially unwanted. Most of the reputable anti-malware tools flag it as one. Since PUPs tend to land on Apple Mac devices without notifying users, it is very likely that you didn’t notice its installation. Even if SupportGeeks is not a malicious program, the impact it causes on affected systems lowers the overall macOS security.
Adware programs are known for sometimes be misused for the propagation of ads related to bogus/hacked websites. We recommend that you consider a thorough Mac adware removal right now.
SupportGeeks Adware Summary
|Name||SupportGeeks also known as PUP.MacOS.SupportGeeks.A|
|Short Description||A questionable application that hijacks browsers installed on Apple Mac devices. Performs browser modifications without your knowledge.|
|Symptoms||The homepage, new tab page and search engine in preferred web browser may be set to display hoax search engine. Browser slowdowns may occur due to increased number of online ads. The program may start every time you start the affected Mac.|
|Distribution Method||Freeware Installations, Bundled Packages, Fake Software Updates|
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SupportGeeks Adware – Spreading Techniques and Impact
SupportGeeks is not a malicious program. Still it is part of the Mac Viruses family. Being a potentially unwanted program (PUP), it often tries to trick people to install it on their Mac devices. Typically its install files are hidden in freeware installers. Sometimes the PUP obtains access to the macOS as a counterfeit software update.
Once placed on a Mac, this adware application tries to alter specific settings. Modifications aim to enable it to promote sponsored content directly on installed browsers.
The various types of bogus ads generated by SupportGeeks increase the chances of malware attacks. In fact, not all ads presented by SupportGeeks link to secure sites. So, a click on “the wrong” ad may open a hacked website that endangers the overall system security.
Another isse caused by adware is data harvesting. By running different tracking technologies, the adware may obtain certain details that reveal information about your online browsing, installed browsers and macOS. Collected without your permission may be:
- Visited URLs and websites.
- Browser’s home page.
- Search queries.
- Geographic location.
- Search queries on the visited web pages.
- Operating system type.
- Type of used browser.
- Internet protocol (IP) address.
- The domain name of current Internet service provider (ISP).
Afterward, fraudsters who propagate SupportGeeks undesired program may misuse data records to launch targeted advertising campaigns. Or they may release obtained details on dark web markets for additional revenue.
To avoid all unpleasant issues that may come as a result of having the SupportGeeks adware on your Mac, you could navigate to the removal instructions below and get rid of this undesired and potentially harmful app.
How to Remove SupportGeeks from Mac
In order to remove SupportGeeks adware along with all entries created on the system, you should complete several removal steps in a precise order. The guide below presents you with both manual and automatic removal approaches. In order to fully get rid of files installed by undesired programs and strengthen macOS security, we recommend that you combine the steps. The manual adware removal might be quite a complicated process that requires advanced computer skills. If you don’t feel comfortable with the manual steps, navigate to the automatic part of the guide.
In case you have further questions or need additional help with the removal process, don’t hesitate to leave us a comment.
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall SupportGeeks Adware and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove SupportGeeks Adware via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove SupportGeeks Adware – related extensions from Safari / Chrome / Firefox
Step 3: Scan for and remove SupportGeeks Adware files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as SupportGeeks Adware, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
SupportGeeks Adware FAQ
What is SupportGeeks Adware on your Mac?
The creators of such unwanted apps work with pay-per-click schemes to get your Mac to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your MacOS.
Can my Mac get a virus?
Yes. As much as any other device, Apple computers do get viruses. Apple devices may not be a frequent target by malware authors, but rest assured that the following Apple devices can become infected with a virus:
- Mac Mini
- Macbook Air
- Macbook Pro
What are the symptoms of SupportGeeks Adware on your Mac?
There are several symptoms to look for when this particular threat and also most Mac threats in general are active:
Symptom #1: Your Mac may become slow and has poor performance in general.
Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Mac's Activity Monitor.
If you see one or more of those symptoms, then security experts reccomend that you check your Mac for viruses.
What types of Mac threats are there?
According to most malware researchers and cyber-security experts, the threats that can currently infect your Mac can be the following types:
- Rogue Antivirus programs.
- Adware and hijackers.
- Trojan horses and other spyware.
- Ransomware and screen-lockers.
- Cryptocurrency miner malware.
What to do if I have a Mac virus, like SupportGeeks Adware?
Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses, tracking cookies and unwanted adware apps plus take care of them quickly. This saves time for manual removal that you would otherwise have to do.
How to secure my passwords and other data from SupportGeeks Adware?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our website, where you can also ask any questions and comment about your Mac problems.