Clients of the company WizzAir were asked in a massively sent e-mail to immediately change their passwords because of a “technical irregularity”. WizzAir has sent emails to all its clients to change passwords.
One of the biggest Hungarian budged flight companies WizzAir has allegedly experienced a “technical irregularity”. The company has sent the following e-mail to most of its customers, who have had their private data in WizzAir accounts:
We would like to inform you that we discovered some temporary technical irregularity in our system. After the detection we properly solved it, but in order to ensure the protection of your account we have taken the precautionary action to reset your password.
You are going to receive an email with the details for completing the process. By following the instructions, you will be able to access all features of your WIZZ account.
As a reminder, please note that the new password has to meet the following requirements:
– Minimum 7, maximum 16 characters – Both numbers and letters are obligatory – We accept upper and lower-case letters, numbers and special characters.
For safety reasons, we kindly recommend you to avoid providing the previous password as new one, and to avoid using the same password in all websites where you register.
Thank you for your cooperation, Wizz Air
We remind you that WizzAir has account management system, whose primary purpose is to allow users to purchase tickets online, using their credit card credentials and a lot of other personal information. If hacked, WizzAir could be put on trial by its customers on paragraph 79 (82) from GDPR. Users have already started complaining about the e-mails on Twitter:
#wizzair had some #security issue/leak/breach?
Maybe someone know what is behind "some temporary technical irregularity" and why not to use old password: "For safety reasons, we kindly recommend you to avoid providing the previous password as new one" pic.twitter.com/LKPw5tdhbS
— Jarek Kaminski (@_jahrek) July 19, 2019
The company recommends that users do not type the same password as their previous one and says it will send another e-mail with more information to come.
WizzAir is a company that manages 156 new Airbus A320 machines and provides services to millions of customers on a global scale. If hacked, the company could face millions of dollars in charges.
Update on The WizzAir Hacked Situation
Wizz Air issued a statement saying:
We can confirm that we have sent an email today to our customers about the detection of a temporary technical irregularity in our system. At no point was any personal data compromised and resetting the passwords on the WIZZ accounts was a precautionary action. Safety remains a priority for Wizz Air, and that includes the security of our passengers’ data.
Keep following this article as we will update more on future developments of the WizzAir Hacked situation.