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Remove (855) 982-9386 Chromebook Fake Virus Alert

Name (855) 982-9386 Chromebook Fake Virus Alert
Type Fake Tech Support
Short Description A browser hijacker or an adware extension may lead to the tech support site that scams the user into calling.
Symptoms Redirects, Annoying pop-ups that are hard to call, Fake virus alerts
Distribution Method Via redirects, via adware apps.
Detection tool Download SpyHunter, to See If Your System Has Been Affected By (855) 982-9386 Chromebook Fake Virus Alert

p12_0000A new type of fake virus alert scam has popped out into the open. It involves an alert, similar to the following:

“Critical programming error alert. The website you were attempting to access ahead is infected with malware. Unknown users on your computer are attempting to install harmful software and programs that will allow them to steal or delete information. This is including but not limited photographs, user passwords, instant messages, and credit card numbers. We strongly advise that you dial the number for customer care at (855) 982-9386 this very moment for technical support.”

Users also report difficulties to close out the pop-up with this message on their browser, since it immediately reappears again. Because of this problem, they also report difficulties in closing the browser in general. Such alerts are usually displayed by a browser hijacker or other form of PUP, such as extension or program on the computer that are ad-supported and cause redirects.

How Did I Get Chromebook Fake Virus Alert Scam?

There are several ways by which you could have seen this fraudulent alert. You may have clicked on a virus alert ad. There may also be a solid chance you might have installed a Potentially Unwanted Program on your computer otherwise known as PUP. Adware PUPs usually get bundled with the installers of free programs, like media players, file converters, online video downloading programs. This is a marketing tool to help allegedly third-party software providers generate profits. Giving in consideration that some users tend to fast click their way through most of the setups of the programs or are inexperienced, such programs may slither onto their computers like its nothing.

Chromebook Fake Virus Alert – What Does It Do?

Scams such as this one may try to make the user install a rogue antivirus program that essentially pretends to find non-existent viruses on the computer with the purpose of making the user purchase it. They also may charge users with huge bills for just calling the number and talking to the ‘customer support’. They also may use social engineering techniques to portray themselves as an actual company, while collecting financial and other information about the affected caller via the phone. More to it, cyber-criminals may subscribe the user to an expensive automated SMS scam. What such scams may do is to automatically send messages to external services, basically charging the user for nothing.

Also, the number (855) 982-9386 is reported as a fake tech support scam by the website okcaller’s report on these digits. It is highly advisable not to call the number and report it to the following authorities. Also, experts recommend always to do your research before engaging in any unfamiliar endeavors such as this one.

How to Get Rid Of Chromebook Fake Virus Alert?

Since a browser hijacker might administer the fake error alert on your computer, and you may see it every time you switch on your computer, it is important to turn off the connection before opening anything on the machine. Then it is advisable to restart all the browser settings that will immediately remove any suspicious extensions. For more detailed removal instructions, see the step-by-step manual below. Also, make sure you download a particular anti-malware program that detects not only direct threats like this one but also has a database for the PUPs that may bring those threats in your PC.

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Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

More Posts

  • Windows
  • Mac OS X
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari
  • Internet Explorer
  • Stop Push Pop-ups

How to Remove (855) 982-9386 Chromebook Fake Virus Alert from Windows.


Step 1: Scan for (855) 982-9386 Chromebook Fake Virus Alert with SpyHunter Anti-Malware Tool

1.1 Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


1.2 After you have installed SpyHunter, wait for it to update automatically.

SpyHunter Install and Scan for Viruses Step 1


1.3 After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter Install and Scan for Viruses Step 2


1.4 After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter Install and Scan for Viruses Step 3

If any threats have been removed, it is highly recommended to restart your PC.


Step 2: Boot Your PC In Safe Mode

2.1 Hold Windows key + R


2.2 The "Run" Window will appear. In it, type "msconfig" and click OK.
boot your pc in safe mode step 1


2.3 Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

boot your pc in safe mode step 2

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


2.4 When prompted, click on "Restart" to go into Safe Mode.
boot your pc in safe mode step 3


2.5 You can recognise Safe Mode by the words written on the corners of your screen.
boot your pc in safe mode step 4


Step 3: Uninstall (855) 982-9386 Chromebook Fake Virus Alert and related software from Windows

Uninstall Steps for Windows 11

1 Go to the search bar and type "Add or Remove Programs" and then click it.

Uninstall Malware from Windows 11 step 1

2 Locate the software that you want to uninstall click on the three dots and click "Uninstall" to begin the process.

Uninstall Malware from Windows 11 step 2

3 Follow the uninstall steps until the software has been effectively removed from your computer

Uninstall Malware from Windows 11 step 3

Uninstall Steps for Windows 10 and Older Versions

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1 Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

boot your pc in safe mode step 5


2 In the field type in "appwiz.cpl" and press ENTER.

boot your pc in safe mode step 6


3 This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
boot your pc in safe mode step 7Follow the instructions above and you will successfully uninstall most programs.


Step 4: Clean Any registries, Created by (855) 982-9386 Chromebook Fake Virus Alert on Your PC.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by (855) 982-9386 Chromebook Fake Virus Alert there. This can happen by following the steps underneath:

4.1 Open the Run Window again, type "regedit" and click OK.
clean malicious registries step 1


4.2 When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

clean malicious registries step 2


4.3 You can remove the value of the virus by right-clicking on it and removing it.

clean malicious registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.


Video Removal Guide for (855) 982-9386 Chromebook Fake Virus Alert (Windows).


Get rid of (855) 982-9386 Chromebook Fake Virus Alert from Mac OS X.


Step 1: Uninstall (855) 982-9386 Chromebook Fake Virus Alert and remove related files and objects

1.1 Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
uninstall virus from mac step 1


1.2 Find Activity Monitor and double-click it:

uninstall virus from mac step 2


1.3 In the Activity Monitor look for any suspicious processes, belonging or related to (855) 982-9386 Chromebook Fake Virus Alert:

uninstall virus from mac step 3

Tip: To quit a process completely, choose the “Force Quit” option.

uninstall virus from mac step 4


1.4 Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


1.5 In the Applications menu, look for any suspicious app or an app with a name, similar or identical to (855) 982-9386 Chromebook Fake Virus Alert. If you find it, right-click on the app and select “Move to Trash”.

uninstall virus from mac step 5


1.6 Select Accounts, after which click on the Login Items preference.

Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to (855) 982-9386 Chromebook Fake Virus Alert. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


1.7 Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove (855) 982-9386 Chromebook Fake Virus Alert via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

uninstall virus from mac step 6

2: Type in "/Library/LauchAgents/" and click Ok:

uninstall virus from mac step 7

3: Delete all of the virus files that have similar or the same name as (855) 982-9386 Chromebook Fake Virus Alert. If you believe there is no such file, do not delete anything.

uninstall virus from mac step 8

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove (855) 982-9386 Chromebook Fake Virus Alert files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as (855) 982-9386 Chromebook Fake Virus Alert, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for (855) 982-9386 Chromebook Fake Virus Alert:


Download

SpyHunter for Mac


Video Removal Guide for (855) 982-9386 Chromebook Fake Virus Alert (Mac)


Remove (855) 982-9386 Chromebook Fake Virus Alert from Google Chrome.


Step 1: Start Google Chrome and open the drop menu

Google Chrome removal guide step 1


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Google Chrome removal guide step 2


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Google Chrome removal guide step 3


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Erase (855) 982-9386 Chromebook Fake Virus Alert from Mozilla Firefox.


Step 1: Start Mozilla Firefox. Open the menu window:

Mozilla Firefox removal guide step 1


Step 2: Select the "Add-ons" icon from the menu.

Mozilla Firefox removal guide step 2


Step 3: Select the unwanted extension and click "Remove"

Mozilla Firefox removal guide step 3


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.


Uninstall (855) 982-9386 Chromebook Fake Virus Alert from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.

Edge Browser removal guide step 2


Step 3: From the drop menu select "Extensions".

Edge Browser removal guide step 3


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Edge Browser removal guide step 4


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Edge Browser removal guide step 5


Remove (855) 982-9386 Chromebook Fake Virus Alert from Safari


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

Safari browser removal guide step 3


Step 4: After that, select the 'Extensions' Tab.

Safari browser removal guide step 4


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

Safari browser removal guide step 5

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the (855) 982-9386 Chromebook Fake Virus Alert will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Eliminate (855) 982-9386 Chromebook Fake Virus Alert from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Internet Explorer browser removal guide step 2


Step 3: In the 'Manage Add-ons' window.
Internet Explorer browser removal guide step 3


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Internet Explorer browser removal guide step 4


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.

Remove Push Notifications from Your Browsers


Turn Off Push Notifications from Google Chrome

To disable any Push Notices from Google Chrome browser, please follow the steps below:

Step 1: Go to Settings in Chrome.

Google Chrome - Disable Push Notifications Step 1

Step 2: In Settings, select “Advanced Settings”:

Google Chrome - Disable Push Notifications Step 2

Step 3: Click “Content Settings”:

Google Chrome - Disable Push Notifications Step 3

Step 4: Open “Notifications”:

Google Chrome - Disable Push Notifications Step 4

Step 5: Click the three dots and choose Block, Edit or Remove options:

Google Chrome - Disable Push Notifications Step 5

Remove Push Notifications on Firefox

Step 1: Go to Firefox Options.

Mozilla Firefox - Disable Push Notifications Step 1

Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":

Mozilla Firefox - Disable Push Notifications Step 2

Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”

Mozilla Firefox - Disable Push Notifications Step 3

Stop Push Notifications on Opera

Step 1: In Opera, press ALT+P to go to Settings.

Opera - Disable Push Notifications Step 1

Step 2: In Setting search, type “Content” to go to Content Settings.

Opera - Disable Push Notifications Step 2

Step 3: Open Notifications:

Opera - Disable Push Notifications Step 3

Step 4: Do the same as you did with Google Chrome (explained below):

Opera - Disable Push Notifications Step 4

Eliminate Push Notifications on Safari

Step 1: Open Safari Preferences.

Safari Browser - Disable Push Notifications Step 1

Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".

(855) 982-9386 Chromebook Fake Virus Alert-FAQ

What Is (855) 982-9386 Chromebook Fake Virus Alert?

The (855) 982-9386 Chromebook Fake Virus Alert threat is adware or browser redirect virus.

It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.

The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.

What Are the Symptoms of (855) 982-9386 Chromebook Fake Virus Alert?

There are several symptoms to look for when this particular threat and also unwanted apps in general are active:

Symptom #1: Your computer may become slow and have poor performance in general.

Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.

Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.

Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.

Symptom #5: You see suspicious processes running in your Task Manager.

If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.

What Types of Unwanted Programs Are There?

According to most malware researchers and cyber-security experts, the threats that can currently affect your device can be rogue antivirus software, adware, browser hijackers, clickers, fake optimizers and any forms of PUPs.

What to Do If I Have a "virus" like (855) 982-9386 Chromebook Fake Virus Alert?

With few simple actions. First and foremost, it is imperative that you follow these steps:

Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.

Step 2: Change all of your passwords, starting from your email passwords.

Step 3: Enable two-factor authentication for protection of your important accounts.

Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.

Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.

Step 6: Change your Wi-Fi password.

Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.

Step 8: Install anti-malware software with real-time protection on every device you have.

Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.

If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.

How Does (855) 982-9386 Chromebook Fake Virus Alert Work?

Once installed, (855) 982-9386 Chromebook Fake Virus Alert can collect data using trackers. This data is about your web browsing habits, such as the websites you visit and the search terms you use. It is then used to target you with ads or to sell your information to third parties.

(855) 982-9386 Chromebook Fake Virus Alert can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.

Is (855) 982-9386 Chromebook Fake Virus Alert Malware?

The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.

Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.

About the (855) 982-9386 Chromebook Fake Virus Alert Research

The content we publish on SensorsTechForum.com, this (855) 982-9386 Chromebook Fake Virus Alert how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.

How did we conduct the research on (855) 982-9386 Chromebook Fake Virus Alert?

Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the (855) 982-9386 Chromebook Fake Virus Alert threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.

6 Comments
  1. Lala Land

    I got something like this just by mistyping a common website by one letter. It wouldn’t let me click out, close the browser or turn off my chromebook. I got on my desktop and did a search about how to fix this and got it taken care of.

    Reply
    1. SensorsTechForum

      Glad we were able to help!

      Reply
      1. Lala Land

        So am I. Thank you!

        Reply
    2. ieks ietsieks

      what website was it?

      Reply
      1. Lala Land

        It was most likely an online-only news site, but I can’t remember which one. I wish I could so I could spread the word about the typing error and what happened. Sorry.

        Reply
        1. SensorsTechForum

          Thanks for letting us know! We have observed this issue, i.e. when you mistype soundcloud.com and type something like soundcloud(.)cm instead. This only proves how cautious we should be with everything we do online!

          Reply

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