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Remove (855) 982-9386 Chromebook Fake Virus Alert

Name (855) 982-9386 Chromebook Fake Virus Alert
Type Fake Tech Support
Short Description A browser hijacker or an adware extension may lead to the tech support site that scams the user into calling.
Symptoms Redirects, Annoying pop-ups that are hard to call, Fake virus alerts
Distribution Method Via redirects, via adware apps.
Detection tool Download SpyHunter, to See If Your System Has Been Affected By (855) 982-9386 Chromebook Fake Virus Alert

p12_0000A new type of fake virus alert scam has popped out into the open. It involves an alert, similar to the following:

“Critical programming error alert. The website you were attempting to access ahead is infected with malware. Unknown users on your computer are attempting to install harmful software and programs that will allow them to steal or delete information. This is including but not limited photographs, user passwords, instant messages, and credit card numbers. We strongly advise that you dial the number for customer care at (855) 982-9386 this very moment for technical support.”

Users also report difficulties to close out the pop-up with this message on their browser, since it immediately reappears again. Because of this problem, they also report difficulties in closing the browser in general. Such alerts are usually displayed by a browser hijacker or other form of PUP, such as extension or program on the computer that are ad-supported and cause redirects.

How Did I Get Chromebook Fake Virus Alert Scam?

There are several ways by which you could have seen this fraudulent alert. You may have clicked on a virus alert ad. There may also be a solid chance you might have installed a Potentially Unwanted Program on your computer otherwise known as PUP. Adware PUPs usually get bundled with the installers of free programs, like media players, file converters, online video downloading programs. This is a marketing tool to help allegedly third-party software providers generate profits. Giving in consideration that some users tend to fast click their way through most of the setups of the programs or are inexperienced, such programs may slither onto their computers like its nothing.

Chromebook Fake Virus Alert – What Does It Do?

Scams such as this one may try to make the user install a rogue antivirus program that essentially pretends to find non-existent viruses on the computer with the purpose of making the user purchase it. They also may charge users with huge bills for just calling the number and talking to the ‘customer support’. They also may use social engineering techniques to portray themselves as an actual company, while collecting financial and other information about the affected caller via the phone. More to it, cyber-criminals may subscribe the user to an expensive automated SMS scam. What such scams may do is to automatically send messages to external services, basically charging the user for nothing.

Also, the number (855) 982-9386 is reported as a fake tech support scam by the website okcaller’s report on these digits. It is highly advisable not to call the number and report it to the following authorities. Also, experts recommend always to do your research before engaging in any unfamiliar endeavors such as this one.

How to Get Rid Of Chromebook Fake Virus Alert?

Since a browser hijacker might administer the fake error alert on your computer, and you may see it every time you switch on your computer, it is important to turn off the connection before opening anything on the machine. Then it is advisable to restart all the browser settings that will immediately remove any suspicious extensions. For more detailed removal instructions, see the step-by-step manual below. Also, make sure you download a particular anti-malware program that detects not only direct threats like this one but also has a database for the PUPs that may bring those threats in your PC.

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Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

Berta Bilbao

Berta is the Editor-in-Chief of SensorsTechForum. She is a dedicated malware researcher, dreaming for a more secure cyber space.

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  • Lala Land

    I got something like this just by mistyping a common website by one letter. It wouldn’t let me click out, close the browser or turn off my chromebook. I got on my desktop and did a search about how to fix this and got it taken care of.

    • Glad we were able to help!

      • Lala Land

        So am I. Thank you!

    • ieks ietsieks

      what website was it?

      • Lala Land

        It was most likely an online-only news site, but I can’t remember which one. I wish I could so I could spread the word about the typing error and what happened. Sorry.

        • Thanks for letting us know! We have observed this issue, i.e. when you mistype soundcloud.com and type something like soundcloud(.)cm instead. This only proves how cautious we should be with everything we do online!

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