| Name | Support-security-alert.net |
| Type | Fake Tech Support Scam |
| Short Description | A fake BSOD message will be displayed, and voice-over will be played, suggesting that 1844-499-3631 is called. |
| Symptoms | Fake pop-up alerts may keep on appearing, trying to trick users into thinking their PCs have been attacked by adware, spyware, and viruses. |
| Distribution Method | The fake BSOD message is most likely triggered by an ad-supported browser extension (adware), downloaded via the bundled method. |
| Detection tool | Download SpyHunter, to See If Your System Has Been Affected BySupport-security-alert.net |
Tech support scams are nothing new when it comes to online threats. However, some appear to be more treacherous than others. Let’s take Support-security-alert.net into an examination. When the user somehow lands at the page, not only he will view a message resembling the blue screen of death, but a voice-over will also be played. The female voice will keep on repeating that adware, spyware and viruses have attacked the computer, and calling the number provided on the message is highly advisory. The fake BSOD is only used to trick users into believing their machines have been compromised. Don’t fall for the scam and proceed into performing a full system scan via legitimate AV software. The fake BSOD serves as an indication that the system has been flooded by ad-supported software.
Support-security-alert.net Fake BSOD Message Distribution Method
The pop-ups on the browser, stating that a toll-free number should be called, are an indication of adware infiltration. Needless to say, the suggested number – 1844-499-3631 – is not a real tech support line. Calling it may lead to one or all of the following:
- If the number is dialed, the user may be overcharged with an enormous amount of money.
- If the user gives remote access permission to the cyber criminals, his PC can be flooded with dozens of PUPs, at the very least.
- All of the user’s credentials can be harvested, including banking information.
As a matter of fact, our team has already identified and described another threat of the same kind. A fake BSOD message was also presented to the user, trying to lure him into calling 1-888-991-9974 fake tech support number.
Such BSOD messages triggered by fake tech support scams don’t represent a real Blue Screen of Death message. For your information, some BSODs may be activated by the entrance of a Trojan horse. In general, the BSOD is an error screen displayed on a machine running Windows OS. It is caused by a fatal system error and is displayed to inform that the system cannot operate normally any longer.
Support-security-alert.net 1844-499-3631 Removal Options
To stop the annoying display of fake pop-up alerts, scanning the system via professional AV software is an excellent solution. The AV program will take care of the problem and will continue to shield the system against cyber intruders.
In some cases, ad-supported software can be removed manually. If you feel confident enough in dealing with the issue yourself, the steps below can be followed.
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter
1. Remove/Uninstall Support-security-alert.net in Windows
Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
- Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
- In the field type in “appwiz.cpl” and press ENTER (fig.2).
- This will open a window with all the programs installed on the PC.
Select the program that you want to remove, and press “Uninstall” (fig.3).
Follow the instructions above and you will successfully uninstall Support-security-alert.net.
2. Remove Support-security-alert.net from your browser
Select the “Add-ons” icon from the menu
Select Support-security-alert.net and click “Remove“
After Support-security-alert.net is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
- Move the cursor over “Tools” and then from the extended menu choose “Extensions“
- From the opened “Extensions” menu locate Support-security-alert.net and click on the garbage bin icon on the right of it.
- After Support-security-alert.net is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
- Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
- In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
Select Support-security-alert.net to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After Support-security-alert.net has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.
Open the drop menu by clicking on the sprocket icon in the top right corner.
From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on Support-security-alert.net
Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall Support-security-alert.net. Select ‘Uninstall’ again, and the Support-security-alert.net will be removed.
3. Remove Support-security-alert.net automatically with Spy Hunter Malware – Removal Tool.
To clean your computer with the award-winning software Spy Hunter –
It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.
Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum since the project started. A professional with 10+ years of experience in creating engaging content. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim
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- Microsoft Edge
- Safari
- Internet Explorer
- Stop Push Pop-ups
How to Remove Support-security-alert.net from Windows.
Step 1: Scan for Support-security-alert.net with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
Step 3: Uninstall Support-security-alert.net and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 4: Clean Any registries, Created by Support-security-alert.net on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Support-security-alert.net there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Video Removal Guide for Support-security-alert.net (Windows).
Get rid of Support-security-alert.net from Mac OS X.
Step 1: Uninstall Support-security-alert.net and remove related files and objects
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Support-security-alert.net. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Support-security-alert.net via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Support-security-alert.net files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Support-security-alert.net, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for Support-security-alert.net (Mac)
Remove Support-security-alert.net from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Support-security-alert.net from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Support-security-alert.net from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Support-security-alert.net from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Support-security-alert.net will be removed.
Eliminate Support-security-alert.net from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
Support-security-alert.net-FAQ
What Is Support-security-alert.net?
The Support-security-alert.net threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of Support-security-alert.net?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your device can be rogue antivirus software, adware, browser hijackers, clickers, fake optimizers and any forms of PUPs.
What to Do If I Have a "virus" like Support-security-alert.net?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does Support-security-alert.net Work?
Once installed, Support-security-alert.net can collect data using trackers. This data is about your web browsing habits, such as the websites you visit and the search terms you use. It is then used to target you with ads or to sell your information to third parties.
Support-security-alert.net can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is Support-security-alert.net Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the Support-security-alert.net Research
The content we publish on SensorsTechForum.com, this Support-security-alert.net how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on Support-security-alert.net?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the Support-security-alert.net threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.