If you are seeing pop-up windows prompting you to call a toll-free number – 1-800-311-5943 – you should be aware that your browser has been affected by ad-supported software.
| Name | 1-800-311-5943 |
| Type | fake tech support, pop ups |
| Short Description | A fake tech support line prompting the user to call 1-800-311-5943. |
| Symptoms | Intrusive pop-up alerts about threats detected on the system, promoting a fake tech support line. |
| Distribution Method | Bundling and freeware installers, suspicious websites, p2p file sharing, etc. |
| Detection Tool | Download Malware Removal Tool, to See If Your System Has Been Affected by malware |
| User Experience | Join our forum to follow the discussion about 1-800-311-5943. |
Pop-up alerts regarding viruses discovered on your system were generated, as a result of the riskware’s infiltration. Because of its intrusive and aggressive behavior, ad-supported software a.k.a. adware is often referred as riskware. However, in the matter of fake pop-up and virus alerts, ad-supported software is more dangerous than usual. It prompts the user to call fake numbers, and it can even trick him into giving away his banking credentials. If a pop-up alert promoting the 1-800-311-5943 number has interrupted your browsing activities, you should proceed towards scanning your system as soon as possible.
1-800-311-5943 Pop-Ups Distribution Method
As we already mentioned in the first paragraph, fake virus alerts are typically brought by adware. If you are already affected by an ad-supported extension or a browser hijacker, usually downloaded in bundled freeware installers, any of the following may have activated the scam:
- Clicking on random pop-up ads promoting rogue software products. Keep in mind that the 1-800-311-5943 pop-ups may have been provoked by a rogue anti-virus program. Rogue AV software usually imitates big AV software providers, including products by Microsoft, but it is not to be trusted.
- Landing on suspicious websites employed for phishing and other forms of social engineering. Avoid clicking on random pop-up windows, caused by unsafe redirects to predefined pages. Many interactive websites, such as pages for watching video content online, are ad-supported and generate annoying pop-up and pop-under windows, in-text ads, and banners.
- Using p2p file sharing platforms, torrents, .exe files. Even though peer-to-peer connections are usually deployed to spread malicious software, it is still possible that a corrupted torrent may have brought the 1-800-311-5943 pop-ups. Avoid downloading from unsafe sources. If you are suspicious about a particular .exe file, you can upload it on VirusTotal and make sure it is not infected.
1-800-311-5943 Pop-Ups Removal Options. Prevention Tips
Ad-supported extensions can be removed manually from the system and the browser. However, removing the particular piece generating the 1-800-311-5943 alerts may not be enough. To recover the system fully, scanning it via AV software is highly recommended. This is what malware researchers have concluded:
- Adware increases the system’s susceptibility to malware. Suspicious applications generate multiple pop-up windows. Interacting with them may link the user to compromised websites.
- Adware may temper with the Windows Registry and add new registry keys without the user’s knowledge. Also, the program may be designed to run automatically on every system reboot.
The conclusion is quite obvious – adware is not malicious but it is definitely crafted to harm the user’s machine, and often his credit card balance. To avoid being affected, and to minimize the outcomes of the suspicious intruder, be careful with freeware installations and stay away from scamming websites.
The STF team of researchers has compiled several easy-to-follow steps that should clean the system of adware traces. And don’t forget – prevention is the best security measure. In other words, AV software that runs in real time and immediately detects new threats, such as the 1-800-311-5943 scam, is the best guardian against malware of all kinds.
- Windows
- Mac OS X
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
- Internet Explorer
- Stop Push Pop-ups
How to Remove 1-800-311-5943 from Windows.
Step 1: Scan for 1-800-311-5943 with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
Step 3: Uninstall 1-800-311-5943 and related software from Windows
Uninstall Steps for Windows 11
Uninstall Steps for Windows 10 and Older Versions
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 4: Clean Any registries, Created by 1-800-311-5943 on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by 1-800-311-5943 there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Video Removal Guide for 1-800-311-5943 (Windows).
Get rid of 1-800-311-5943 from Mac OS X.
Step 1: Uninstall 1-800-311-5943 and remove related files and objects
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to 1-800-311-5943. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove 1-800-311-5943 via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove 1-800-311-5943 files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as 1-800-311-5943, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for 1-800-311-5943 (Mac)
Remove 1-800-311-5943 from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase 1-800-311-5943 from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall 1-800-311-5943 from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove 1-800-311-5943 from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-800-311-5943 will be removed.
Eliminate 1-800-311-5943 from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
1-800-311-5943-FAQ
What Is 1-800-311-5943?
The 1-800-311-5943 threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of 1-800-311-5943?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your device can be rogue antivirus software, adware, browser hijackers, clickers, fake optimizers and any forms of PUPs.
What to Do If I Have a "virus" like 1-800-311-5943?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does 1-800-311-5943 Work?
Once installed, 1-800-311-5943 can collect data using trackers. This data is about your web browsing habits, such as the websites you visit and the search terms you use. It is then used to target you with ads or to sell your information to third parties.
1-800-311-5943 can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is 1-800-311-5943 Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the 1-800-311-5943 Research
The content we publish on SensorsTechForum.com, this 1-800-311-5943 how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on 1-800-311-5943?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the 1-800-311-5943 threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.
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