If you are seeing pop-up windows prompting you to call a toll-free number – 1-800-311-5943 – you should be aware that your browser has been affected by ad-supported software.
| Name | 1-800-311-5943 |
| Type | fake tech support, pop ups |
| Short Description | A fake tech support line prompting the user to call 1-800-311-5943. |
| Symptoms | Intrusive pop-up alerts about threats detected on the system, promoting a fake tech support line. |
| Distribution Method | Bundling and freeware installers, suspicious websites, p2p file sharing, etc. |
| Detection Tool | Download Malware Removal Tool, to See If Your System Has Been Affected by malware |
| User Experience | Join our forum to follow the discussion about 1-800-311-5943. |
Pop-up alerts regarding viruses discovered on your system were generated, as a result of the riskware’s infiltration. Because of its intrusive and aggressive behavior, ad-supported software a.k.a. adware is often referred as riskware. However, in the matter of fake pop-up and virus alerts, ad-supported software is more dangerous than usual. It prompts the user to call fake numbers, and it can even trick him into giving away his banking credentials. If a pop-up alert promoting the 1-800-311-5943 number has interrupted your browsing activities, you should proceed towards scanning your system as soon as possible.
1-800-311-5943 Pop-Ups Distribution Method
As we already mentioned in the first paragraph, fake virus alerts are typically brought by adware. If you are already affected by an ad-supported extension or a browser hijacker, usually downloaded in bundled freeware installers, any of the following may have activated the scam:
- Clicking on random pop-up ads promoting rogue software products. Keep in mind that the 1-800-311-5943 pop-ups may have been provoked by a rogue anti-virus program. Rogue AV software usually imitates big AV software providers, including products by Microsoft, but it is not to be trusted.
- Landing on suspicious websites employed for phishing and other forms of social engineering. Avoid clicking on random pop-up windows, caused by unsafe redirects to predefined pages. Many interactive websites, such as pages for watching video content online, are ad-supported and generate annoying pop-up and pop-under windows, in-text ads, and banners.
- Using p2p file sharing platforms, torrents, .exe files. Even though peer-to-peer connections are usually deployed to spread malicious software, it is still possible that a corrupted torrent may have brought the 1-800-311-5943 pop-ups. Avoid downloading from unsafe sources. If you are suspicious about a particular .exe file, you can upload it on VirusTotal and make sure it is not infected.
1-800-311-5943 Pop-Ups Removal Options. Prevention Tips
Ad-supported extensions can be removed manually from the system and the browser. However, removing the particular piece generating the 1-800-311-5943 alerts may not be enough. To recover the system fully, scanning it via AV software is highly recommended. This is what malware researchers have concluded:
- Adware increases the system’s susceptibility to malware. Suspicious applications generate multiple pop-up windows. Interacting with them may link the user to compromised websites.
- Adware may temper with the Windows Registry and add new registry keys without the user’s knowledge. Also, the program may be designed to run automatically on every system reboot.
The conclusion is quite obvious – adware is not malicious but it is definitely crafted to harm the user’s machine, and often his credit card balance. To avoid being affected, and to minimize the outcomes of the suspicious intruder, be careful with freeware installations and stay away from scamming websites.
The STF team of researchers has compiled several easy-to-follow steps that should clean the system of adware traces. And don’t forget – prevention is the best security measure. In other words, AV software that runs in real time and immediately detects new threats, such as the 1-800-311-5943 scam, is the best guardian against malware of all kinds.
- Guide 1: How to Remove 1-800-311-5943 from Windows.
- Guide 2: Get rid of 1-800-311-5943 from Mac OS X.
- Guide 3: Remove 1-800-311-5943 from Google Chrome.
- Guide 4: Erase 1-800-311-5943 from Mozilla Firefox.
- Guide 5: Uninstall 1-800-311-5943 from Microsoft Edge.
- Guide 6: Remove 1-800-311-5943 from Safari.
- Guide 7: Eliminate 1-800-311-5943 from Internet Explorer.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
How to Remove 1-800-311-5943 from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove 1-800-311-5943
Step 2: Uninstall 1-800-311-5943 and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.Step 3: Clean any registries, created by 1-800-311-5943 on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by 1-800-311-5943 there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Get rid of 1-800-311-5943 from Mac OS X.
Step 1: Uninstall 1-800-311-5943 and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove 1-800-311-5943 via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove 1-800-311-5943 from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Erase 1-800-311-5943 from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Uninstall 1-800-311-5943 from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove 1-800-311-5943 from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-800-311-5943 will be removed.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Eliminate 1-800-311-5943 from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
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