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Help! Remove 1-800-311-5943 Pop Ups

by   |  October 12, 2015  |  1 Comment  

If you are seeing pop-up windows prompting you to call a toll-free number – 1-800-311-5943 – you should be aware that your browser has been affected by ad-supported software.

Name 1-800-311-5943
Type fake tech support, pop ups
Short Description A fake tech support line prompting the user to call 1-800-311-5943.
Symptoms Intrusive pop-up alerts about threats detected on the system, promoting a fake tech support line.
Distribution Method Bundling and freeware installers, suspicious websites, p2p file sharing, etc.
Detection Tool Download Malware Removal Tool, to See If Your System Has Been Affected by malware
User Experience Join our forum to follow the discussion about 1-800-311-5943.

Pop-up alerts regarding viruses discovered on your system were generated, as a result of the riskware’s infiltration. Because of its intrusive and aggressive behavior, ad-supported software a.k.a. adware is often referred as riskware. However, in the matter of fake pop-up and virus alerts, ad-supported software is more dangerous than usual. It prompts the user to call fake numbers, and it can even trick him into giving away his banking credentials. If a pop-up alert promoting the 1-800-311-5943 number has interrupted your browsing activities, you should proceed towards scanning your system as soon as possible.

1-800-311-5943 Pop-Ups Distribution Method

As we already mentioned in the first paragraph, fake virus alerts are typically brought by adware. If you are already affected by an ad-supported extension or a browser hijacker, usually downloaded in bundled freeware installers, any of the following may have activated the scam:

  • Clicking on random pop-up ads promoting rogue software products. Keep in mind that the 1-800-311-5943 pop-ups may have been provoked by a rogue anti-virus program. Rogue AV software usually imitates big AV software providers, including products by Microsoft, but it is not to be trusted.
  • Landing on suspicious websites employed for phishing and other forms of social engineering. Avoid clicking on random pop-up windows, caused by unsafe redirects to predefined pages. Many interactive websites, such as pages for watching video content online, are ad-supported and generate annoying pop-up and pop-under windows, in-text ads, and banners.
  • Using p2p file sharing platforms, torrents, .exe files. Even though peer-to-peer connections are usually deployed to spread malicious software, it is still possible that a corrupted torrent may have brought the 1-800-311-5943 pop-ups. Avoid downloading from unsafe sources. If you are suspicious about a particular .exe file, you can upload it on VirusTotal and make sure it is not infected.

1-800-311-5943 Pop-Ups Removal Options. Prevention Tips

Ad-supported extensions can be removed manually from the system and the browser. However, removing the particular piece generating the 1-800-311-5943 alerts may not be enough. To recover the system fully, scanning it via AV software is highly recommended. This is what malware researchers have concluded:

  • Adware increases the system’s susceptibility to malware. Suspicious applications generate multiple pop-up windows. Interacting with them may link the user to compromised websites.
  • Adware may temper with the Windows Registry and add new registry keys without the user’s knowledge. Also, the program may be designed to run automatically on every system reboot.

The conclusion is quite obvious – adware is not malicious but it is definitely crafted to harm the user’s machine, and often his credit card balance. To avoid being affected, and to minimize the outcomes of the suspicious intruder, be careful with freeware installations and stay away from scamming websites.

The STF team of researchers has compiled several easy-to-follow steps that should clean the system of adware traces. And don’t forget – prevention is the best security measure. In other words, AV software that runs in real time and immediately detects new threats, such as the 1-800-311-5943 scam, is the best guardian against malware of all kinds.

Boyana Peeva

Boyana Peeva

Believes that the glass is rather half-full and that nothing is bigger than the little things. Enjoys writing, reading and sharing content – information is power.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove 1-800-311-5943 from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove 1-800-311-5943

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall 1-800-311-5943 and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by 1-800-311-5943 on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by 1-800-311-5943 there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for 1-800-311-5943 with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of 1-800-311-5943 from Mac OS X.

Step 1: Uninstall 1-800-311-5943 and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to 1-800-311-5943:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to 1-800-311-5943. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to 1-800-311-5943. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove 1-800-311-5943 via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as 1-800-311-5943. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove 1-800-311-5943 files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as 1-800-311-5943, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Click the button below below to download SpyHunter for Mac and scan for 1-800-311-5943:


Download

SpyHunter for Mac


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Remove 1-800-311-5943 from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Erase 1-800-311-5943 from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Uninstall 1-800-311-5943 from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Remove 1-800-311-5943 from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

stf-safari preferences

Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions

Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-800-311-5943 will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Eliminate 1-800-311-5943 from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.

1 Comment
  1. AvatarJudy Barnes

    I used brute force uninstaller for this problem,its free so forget about buying something

    Reply ↓

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