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Karma Ransomware Removal – Restore Your Files (January 2017 Update)

stf-karma-ransomware-virus-total-detections-signature-name-windows-tuneup

A malware researcher has recently discovered the Karma ransomware cryptovirus. Apparently, the virus pretends to be a tool that is a tune up utility for Windows and is spread as freeware. The virus will encrypt your files and display a ransom note with instructions for payment. All encrypted files will have the .karma extension appended to them. To see how to remove Karma ransomware and how to try to restore your files, pay close attention to the very end of this .karma removal instructions article.

Threat Summary

Name Karma
Type Ransomware, Cryptovirus
Short Description The ransomware will encrypt your files and then display a ransom note with instructions for payment.
Symptoms The ransomware will encrypt files and place the extension .karma to all of them.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss Karma.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Karma Ransomware – Update January 2017

Unfortunately, Karma ransomware continues to plague users’ computers. It’s highly likely that the cryptovirus will continue to be active. No decrypter has been released yet. After evaluating the success of the campaigns spreading Karma ransomware, cybercriminals may decide to update it and release a new version. We have seen this happening many times. To stay protected, back up your files regularly and keep your system guarded.

Karma Ransomware – Spread

The Karma ransomware could get inside your personal computer by utilizing different ways for spreading. The most common tactic for distributing the payload is with freeware and bundled packages. The ransomware uses a tune-up utility as a cover. The utility goes by the name of Windows TuneUp. The website spreading the TuneUp utility looked like the one of a legitimate software company spreading its product, as you can see in the picture right down here:

stf-karma-ransomware-virus-windows-tuneup-com-website-fake-program-utility

This website is now down and cannot be reached. Karma ransomware used to be downloaded from there but now the payload file could be around social media and file-sharing networks. Bundled setups and those of other freeware programs could contain the malicious files, too. Refrain from opening files from suspicious sources such as e-mails or links. Instead, perform a scan with a security tool and check their size and signatures beforehand. You should read the ransomware prevention tips from the topic in the forum.

Karma Ransomware – More About It

Karma ransomware cryptovirus has recently been found by a malware researcher that goes by the name of ‏@TheWack0lian. Your files will get encrypted and then receive the extension .karma to each of their names. When the Karma ransomware executes its payload, it creates the following entries in the Windows Registry:

→HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer “auth”

→HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ “Saffron”= “%Desktop%\\# DECRYPT MY FILES #.html”

→HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ “Safron”= “%Desktop%\\# DECRYPT MY FILES #.txt

That is done for the ransomware to achieve a higher level of persistence. These registry entries will make the virus start automatically with every boot of the Windows operating system. Your data will then become encrypted, and after that, the ransom note will show up on your desktop screen. The demand instructions are written in files called # DECRYPT MY FILES #.txt and # DECRYPT MY FILES #.html. That note will also load as the ransom message on your desktop screen right after the encryption process is complete.

You can see the ransom note in the image below:

stf-karma-ransomware-virus-ransom-note

The ransom note reads the following:

KARMA

################################################################

Is the content of the files that you looked for not readable?
It is normal because the data in your files have been encrypted.

Great!!!

You have turned to be a part of a big community #karma Ransomware.
Continue reading because this is the only way out.

################################################################

!!! If you are reading this message it means the software
!!! “karma Ransomware” has been removed from your computer.

################################################################

What is encryption?
—————-

Encryption is a reversible modification of information for security reasons but providing full access to it for authorized users.

To become an authorized user and keep the modification absolutely reversible (in other words to have a possibility to decrypt your files) you should have an individual private key.

But not only it.

It is required also to have the special decryption software (in your case “karma Decryptor” software) for safe and complete decryption of all your files and data.

################################################################

Everything is clear for me but what should I do?
——————————————–

The first step is reading these instructions to the end.
Your files have been encrypted with the “karma Ransomware” software; the instructions (“# DECRYPT MY FILES #.html”) in the folders with your encrypted files are not viruses, they will help you.

After reading this text the most part of people start searching the Internet the words the “karma Ransomware” where they find a lot of ideas, recommendations and instructions.

It is necessary to realize that we are the ones who closed the lock on your files and we are the only ones who have this secret key to open them.

Any attempts to get back your files with the third-party tools can be fatal for your encrypted files.
The most part of the third-party software change data within the encrypted file to restore it but this causes damage to the files.
Finally it will be impossible to decrypt your files.

When you make a puzzle but some items are lost, broken or not in its place – the puzzle items will never match, the same way the third-party software will ruin your files completely and irreversibly.

You should realize that any intervention of the third-party software to restore files encrypted with the “karma Ransomware” software may be fatal for your files.

There are several plain steps to restore your files but if you do not follow them we will not be able to help you, and we will not try since you have read this warning already.

For your information the software to decrypt your files (as well as the private key provided together) are paid products.

The ransom note reminds a lot like the one of CerberTear Ransomware.

Currently, the known Command&Control (C&C) servers associated the ransomware are not working. That means that if you are hit with this ransomware, paying the cybercriminals is futile, and you should NOT even be thinking of doing it. That will only aid them financially. Consider reading below to find out if you can restore your files.

The Karma ransomware encrypts files and appends the .karma extension to all of them. The encryption algorithm that is being used is AES. A list with file extensions that the virus seeks to encrypt can be seen below:

→.1cd, .3dm, .3ds, .3fr, .3g2, .3gp, .3gp2, .3gpp, .3pr, .7z, .7zip, .aac, .ab4, .abd, .acc, .accda, .accdb, .accdc, .accde, .accdr, .accdt, .accdu, .accdw, .ace, .ach, .acr, .act, .adb, .ade, .adn, .adp, .ads, .agdl, .ai, .aiff, .ait, .al, .amr, .aoi, .apj, .apk, .arj, .arw, .asax, .ascx, .asf, .ashx, .asm, .asmx, .asp, .aspx, .asset, .asx, .atb, .au, .avi, .awg, .back, .backup, .backupdb, .bak, .bank, .bay, .bdb, .bgt, .bik, .bin, .bkp, .blend, .bmp, .bpw, .bsa, .bz, .bz2, .c, .caf, .cash, .cdb, .cdf, .cdr, .cdr3, .cdr4, .cdr5, .cdr6, .cdrw, .cdx, .ce1, .ce2, .cer, .cfg, .cfn, .cgm, .cib, .class, .cls, .cmt, .config, .contact, .cpi, .cpp, .cr2, .craw, .crt, .crw, .cry, .cs, .csh, .cshtml, .csl, .csproj, .css, .csv, .d3dbsp, .dac, .das, .dat, .db, .db_journal, .db3, .dbf, .dbx, .dc2, .dcr, .dcs, .ddd, .ddoc, .ddrw, .dds, .def, .der, .des, .design, .dgc, .dgn, .dit, .djvu, .dng, .doc, .dochtml, .docm, .docx, .docxml, .dot, .dothtml, .dotm, .dotx, .drf, .drw, .dsw, .dtd, .dwg, .dxb, .dxf, .dxg, .edb, .eml, .eps, .erbsql, .erf, .exf, .fdb, .fdf, .ffd, .fff, .fh, .fhd, .fla, .flac, .flb, .flf, .flv, .flvv, .forge, .fpx, .fs, .fsi, .fsproj, .fsscript, .fsx, .fxg, .gbr, .gho, .gif, .gray, .grey, .groups, .gry, .gz, .h, .hbk, .hdd, .hpp, .htaccess, .html, .htpasswd, .ibank, .ibd, .ibz, .idx, .iff, .iif, .iiq, .incpas, .indd, .info, .info_, .ini, .ipsw, .iqy, .iwi, .jar, .java, .jnt, .jpe, .jpeg, .jpg, .js, .json, .k2p, .kc2, .kdbx, .kdc, .key, .kpdx, .kwm, .laccdb, .lbf, .lck, .ldf, .lha, .lit, .litemod, .litesql, .lock, .log, .ltx, .lua, .lzh, .m, .m2ts, .m3u, .m4a, .m4p, .m4v, .ma, .mab, .mapimail, .master, .max, .mbx, .md, .mda, .mdb, .mdc, .mdf, .mdp, .mdt, .mef, .mfw, .mid, .mkv, .mlb, .mmw, .mny, .money, .moneywell, .mos, .mov, .mp2, .mp2v, .mp3, .mp4, .mp4v, .mpa, .mpe, .mpeg, .mpg, .mpg, .mpga, .mpv, .mpv2, .mrw, .msf, .msg, .myd, .nd, .ndd, .ndf, .nef, .nk2, .nop, .nrw, .ns2, .ns3, .ns4, .nsd, .nsf, .nsg, .nsh, .nvram, .nwb, .nx2, .nxl, .nyf, .oab, .obj, .odb, .odc, .odf, .odg, .odm, .odp, .ods, .odt, .ogg, .oil, .omg, .one, .onepkg, .onetoc, .onetoc2, .orf, .ost, .otg, .oth, .otp, .ots, .ott, .p12, .p7b, .p7c, .pab, .pages, .pas, .pat, .pbf, .pcd, .pct, .pdb, .pdd, .pdf, .pdfxml, .pef, .pem, .pfx, .php, .pif, .pl, .plc, .plus_muhd, .pm, .pm!, .pmi, .pmj, .pml, .pmm, .pmo, .pmr, .pnc, .pnd, .png, .pnx, .pot, .pothtml, .potm, .potm, .potx, .ppam, .pps, .ppsm, .ppsm, .ppsx, .ppt, .ppthtml, .pptm, .pptm, .pptx, .pptxml, .prf, .private, .ps, .psafe3, .psd, .pspimage, .pst, .ptx, .pub, .pwm, .pwz, .py, .qba, .qbb, .qbm, .qbr, .qbw, .qbx, .qby, .qcow, .qcow2, .qed, .qtb, .r00, .r01, .r3d, .raf, .ram, .rar, .rat, .raw, .rax, .rdb, .re4, .resx, .rm, .rmm, .rmvb, .rp, .rpt, .rt, .rtf, .rvt, .rw2, .rwl, .rwz, .s3db, .safe, .sas7bdat, .sav, .save, .say, .sd0, .sda, .sdb, .sdf, .settings, .sh, .sldm, .sldx, .slk, .slm, .sln, .sql, .sqlite, .sqlite3, .sqlitedb, .sqlite-shm, .sqlite-wal, .sr2, .srb, .srf, .srs, .srt, .srw, .st4, .st5, .st6, .st7, .st8, .stc, .std, .sti, .stl, .stm, .stw, .stx, .svg, .swf, .sxc, .sxd, .sxg, .sxi, .sxm, .sxw, .tar, .tax, .tbb, .tbk, .tbn, .tex, .tga, .tgz, .thm, .tif, .tiff, .tlg, .tlx, .txt, .upk, .usr, .utorrent, .vb, .vbe, .vbhtml, .vbox, .vbproj, .vbs, .vcf, .vcproj, .vcs, .vcxproj, .vdi, .vdx, .vhd, .vhdx, .vmdk, .vmsd, .vmx, .vmxf, .vob, .vpd, .vsd, .vsix, .vss, .vst, .vsx, .vtx, .wab, .wad, .wallet, .war, .wav, .wb2, .wbk, .web, .wiz, .wm, .wma, .wmf, .wmv, .wmx, .wpd, .wps, .wsf, .wvx, .x11, .x3f, .xdp, .xis, .xla, .xla, .xlam, .xlk, .xlk, .xll, .xlm, .xlr, .xls, .xlsb, .xlsb, .xlshtml, .xlsm, .xlsm, .xlsx, .xlt, .xltm, .xltm, .xltx, .xlw, .xlw, .xml, .xps, .xslt, .xxx, .ycbcra, .yuv, .zip

Source: BleepingComputer

The Karma cryptovirus is very likely to erase the Shadow Volume Copies from the Windows operating system by using the command given here:

→vssadmin.exe delete shadows /all /Quiet

Read on to find out what kinds of methods you can try to restore at least some of your files.

Remove Karma Ransomware and Restore .karma Files

If your computer got infected with the Karma ransomware virus, you should have some experience in removing malware. You should get rid of this ransomware as fast as possible before it can have the chance to spread further and infect more computers. You should remove the ransomware and follow the step-by-step instructions guide given below. To see ways that you can try to recover your data, see the step titled 2. Restore files encrypted by Karma.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for Karma with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall Karma and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by Karma on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Karma there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove Karma

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by Karma.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and Karma aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Karma-FAQ

What is Karma Ransomware?

Karma is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does Karma Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does Karma Infect?

Via several ways.Karma Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of Karma is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .Karma files?

You can't without a decryptor. At this point, the .Karma files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .Karma files successfully, then do not despair, because this virus is still new.

Can I Restore ".Karma" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Karma files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of Karma Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate Karma ransomware and then remove it without causing any additional harm to your important .Karma files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can Karma Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the Karma Research

The content we publish on SensorsTechForum.com, this Karma how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Karma ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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