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PAYMENT ransomware virus removal guide

PAYMENT Ransomware Virus

In the unfortunate event that you cannot use your valuable files and they appear with a few strange extension appended to their names, you should know that a ransomware program is running on your PC. PAYMENT ransomware is malicious software that compromises computer operating systems with the goal to lock personal files and extort a ransom fee for their recovery. The last extension – .PAYMENT, the ransomware appends to the names of encrypted files is the one that defines its primary name. Another name of this ransomware is Phobos .PAYMENT virus. Actually, it is a derivative of the name of the threat on which PAYMENT is based. Currently, the threat is lurking across the web in active spread campaigns. Its malicious payload file may give landed on your PC by being concealed as a software update, torrent file, software package, email attachment, advertisement, or link on social media post.

The best decision you can make is to remove all PAYMENT ransomware files from the infected machine and proceed with a data recovery process.

PAYMENT Virus Summary

Name PAYMENT also known as Trojan.Ransom.Phobos.62, Gen:Variant.Ransom.Phobos.62, Gen:Variant.Ransom.Phobos.62 (B), Ransom:Win32/Phobos.PC!MTB
Type Ransomware, Cryptovirus
Ransom Notes A pop-up window and a file called info.hta and a text file of the same name.
Short Description A data locker ransomware designed to damage computer systems and encrypt valuable personal fles.
Symptoms Important files are locked and renamed with a string of a few extensions. The last extension is .PAYMENT
Ransom message insists on ransom payment.
Distribution Method Spam Emails, Email Attachments, Torrent Files
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss PAYMENT Virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

PAYMENT Ransomware – Distribution and Impact

The recently detected PAYMENT ransomware is identified to be a strain of one of the well-known ransomware family of viruses dubbed Phobos.

Like almost all other crypto viruses this threat has been released in the wild with the help of shady techniques like malspam, malvertising, freeware installers, fake software update notifications, and corrupted web pages.

All techniques have one and the same end goal – to trick people into running the malicious program on their PCs. Once this happens, PAYMENT ransomware obtains the right to trigger a long sequence of malicious actions that seriously damage the overall system security and performance.

The primary goal of the PAYMENT virus is one – to encode all files that are likely to store valuable information. So when it reaches the data encryption stage, it activates a special cipher module to complete the process. Unfortunately, this module is developed to utilize a very sophisticated cipher algorithm every time it detects a target file on the system.

As a result, corrupted files remain on the system but they are all inaccessible to you. It is not difficult to notice which files are encrypted by PAYMENT ransomware as they all have a few strange extensions added to their original names. The pattern is the following:

  • fileName.jpg.id[S279K973-3436].[ICQ_Cavallobtc].PAYMENT

Where the first one is your victim ID number, the second is an ICQ ID (ICQ_Cavallobtc) associated with hackers and the third is the official one .PAYMENT.

One way to spot the attack on time and prevent it from causing further damage to your PC and data is the sluggish performance of all apps running at that moment. However, most of the time people don’t expect that the worst is happening with their machines and become aware of the presence of the PAYMENT virus when it is too late for any prevention steps.

If the same thing happened to you, don’t worry as nothing is lost forever. There are well-established methods to deal with such a problem. People fall victim to ransomware attacks every day. We know how to help you and suggest that you keep reading to find out what you can do.

Surely, one possible thing to do is to follow the instructions provided by hackers. They could be found somewhere on the system stored by files info.hta and info.txt. Here is what the messages within these files recommend:

ATTENTION!!!!
Unfortunately for you, a major IT security weakness left you open to attack, your files have been encrypted with ciphers more advanced than those used for diplomatic communications, you can spend days and months searching for a magical way to decrypt your files, but rest assured we are the only people who can help you recover your files, there is no free tool
If you want to restore them, install ICQ software on your PC hxxps://icq.com/windows/ or on your mobile phone search in Appstore / Google market “ICQ”
Write to our ICQ @Cavallobtc hxxps://icq.im/Cavallobtc
Write this ID in the title of your message –
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 4Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

The information stored by the file info.txt:

If you are the IT manager and you are reading this, that means that you messed up, you were asleep at the wheel. Contact us and we can resolve this situation without major complication, if you are the owner of the company and you are reading this than the decision is yours, throw your hard drives in the trash or contact us and pay a nominal fee to recover your data, but know that your security practices have failed you and either way something needs to be done
If you want to restore them, install ICQ software on your PC hxxps://icq.com/windows/ or on your mobile phone search in Appstore / Google market “ICQ”
Write to our ICQ @Cavallobtc hxxps://icq.im/Cavallobtc
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.

Honestly, we don’t think that following cybercriminals’ advice is a good idea. Instead, we suggest that you clean any present malicious files from the infected computer and consider the help of alternative data recovery methods. All steps are listed below.

Remove PAYMENT Virus (Phosbos Ransomware)

The so-called PAYMENT ransomware virus is a threat with highly complex code that heavily damages both essential system settings and valuable data. So the only way to use your infected system securely again is to remove all malicious files and objects created by the ransomware. For this purpose, you could follow our step-by-step removal guide.

In the event that you want to attempt to restore .PAYMENT files with the help of alternative data recovery methods, do check step four – Try to Restore files encrypted by PAYMENT. We remind you to back up all encrypted files to an external drive before the recovery process.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for PAYMENT Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall PAYMENT Virus and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by PAYMENT Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by PAYMENT Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove PAYMENT Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by PAYMENT Virus.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and PAYMENT Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


PAYMENT Virus-FAQ

What is PAYMENT Virus Ransomware?

PAYMENT Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does PAYMENT Virus Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does PAYMENT Virus Infect?

Via several ways.PAYMENT Virus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of PAYMENT Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .PAYMENT Virus files?

You can't without a decryptor. At this point, the .PAYMENT Virus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .PAYMENT Virus files successfully, then do not despair, because this virus is still new.

Can I Restore ".PAYMENT Virus" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .PAYMENT Virus files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of PAYMENT Virus Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate PAYMENT Virus ransomware and then remove it without causing any additional harm to your important .PAYMENT Virus files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can PAYMENT Virus Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the PAYMENT Virus Research

The content we publish on SensorsTechForum.com, this PAYMENT Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the PAYMENT Virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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