What is the “Your account has been suspended” e-mail scam? What are the “Your account has been suspended” scam messages? How to stop “Your account has been suspended” e-mail scam? How to remove the “Your account has been suspended” e-mail scam from your computer thoroughly?
The “Your account has been suspended” e-mail is a part of series of scam messages, whose main goal is to convince victims that they have to pay 500 USD. The main extortion message used in the “Save Yourself” e-mail scam is to threaten victims that they must pay a hefty ransom in order to remove alleged evidence against them, such as videos and other private information. If you want to know how you have gotten the “Save Yourself” scam, then we recommend that you read this article thoroughly.
Your account has been suspended Email Scam
Our analysis shows that the scam is being spread massively on a global scale. There are 3 main distribution methods that spread this scam and others of this type:
1. Your email was breached. It may be that your email address was part of a data breach, and there have been several pretty big breaches in the past few years. You can check your email address via Troy Hunt’s Have I Been Pwned website. If it turns out that your email has been compromised in a data breach, you should change its password. Use a unique password for each of your accounts, and forget about the dangerous habit of using one password (or a variation of the same password) for all your accounts.
2. Your email was gathered. Email harvesting can be done via different methods but the purpose is usually the same – to use collected data for spamming or sending bulk emails. There are special programs that automate the process of email harvesting. In most cases, a spam bot is used for searching email addresses in web pages. These are then added to a database and sold to spammers. Your email address was likely harvested and ended up on a spammers’ list.
3. Your PC was infected. This option should not be overlooked, especially if you have opened a suspicious email attachment in a phishing email, or clicked on an unknown link. If you have interacted with such a phishing message, your accounts may have been compromised, email accounts included. Your financial details may be at risk, as well. So it may be a good idea to scan your system for spyware or malware. Proceed to the end of this article for further instructions.
Threat Summary
| Name | Your account has been suspended |
| Type | E-Mail scam. |
| Short Description | Aims to trick victims into paying BitCoin by using the fear in them. |
| Symptoms | Scam e-mails that accuse you of wrongroing and extort you into paying BitCoin. |
| Distribution Method | Via e-mail spam bots. |
| Detection Tool | See If Your System Has Been Affected by malware Download Malware Removal Tool | User Experience | Join Our Forum to Discuss Your account has been suspended. |
Your account has been suspended Email Scam – More Information
The main message of this e-mail scam is the following:
The main way of propagation of the Your account has been suspended e-mail scam is likely done as a result of being spread via e-mail spam campaigns. Usually, what scammers do is they tend to send various e-mails to victims massively. How they got the list of victim e-mails, however, is a mystery yet to be solved. One possible scenario is that you may have given away your e-mail on a suspicious site, or the address may have been copied directly from your browser via cookies, used by adware or some other unwanted programs installed on your device.
In fact, one user on Apple support forums reports the following:
Roger Wilmut1
User level: Level 10
(112,662 points)
macOSSpeciality level out of ten: 1Dec 17, 2017 4:47 AM in response to Helen198822
It’s a really bad idea to post your email address, even in an image – it’s an invitation to spam – and I’ve asked the Hosts to remove it.
The message is a fake, an attempt to get your ID and password. Apple will never email you a message like this – if they do have to suspend your account they won’t email you, they will wait for you to find out.
Real emails from Apple will always address you by name, not your email address or ‘Dear Customer’ or similar. Never ever follow links or ring telephone numbers in these email: if you want to check your account go directly to the Apple web page.
Either way, when you receive it, the Your account has been suspended scam e-mail could begin to appear on your computer from e-mail addresses, called “SaveYou”. These are usually randomly generated by the scammers and appear like “SaveYou35@4295.com” and they may exist in many variants.
In fact, e-mail scams of this type have been lurking across the web for quite some time. Other cases reported by our team are the so-called “This is my final warning”, “I greet you I have bad news for you”, and “I’m a programmer who cracked your email” email scams.
If you come across a sextortion scam that aims to blackmail you into transferring cryptocurrency to hackers’ wallets, do not open any links that are directly clickable in it. If you did, chances are that you may have been infected by malware already. In some dangerous cases, simply opening a suspicious e-mail could get you into infected. This is why, if you have come across the “Your account has been suspended” e-mail scam we strongly recommend that you read this article thoroughly.
Your account has been suspended Scam Email – Removal Guide
In order to check for any malware that may have infected you as a result of opening the “Your account has been suspended” email scam, we strongly recommend that you read the removal steps underneath. If you are unsure of a malware infection, then we strongly recommend that you scan your computer with professional anti-malware software. Such a tool will effectively detect and eliminate any actual threats allegedly compromising your computer.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
Follow Me:
- Guide 1: Get rid of Your account has been suspended from Mac OS X.
- Guide 2: Remove Your account has been suspended from Google Chrome.
- Guide 3: Erase Your account has been suspended from Mozilla Firefox.
- Guide 4: Uninstall Your account has been suspended from Microsoft Edge.
- Guide 5: Delete Your account has been suspended from Safari.
- Guide 6: Eliminate Your account has been suspended from Internet Explorer.
Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Get rid of Your account has been suspended from Mac OS X.
Step 1: Uninstall Your account has been suspended and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Your account has been suspended via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove Your account has been suspended from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Erase Your account has been suspended from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Uninstall Your account has been suspended from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Delete Your account has been suspended from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Your account has been suspended will be removed.
Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Eliminate Your account has been suspended from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Your account has been suspended FAQ
What is Your account has been suspended?
Your account has been suspended is classified as a potentially unwanted app for Mac. It appears like a normal app, but it may cause unpleasant pop-ups and redirects on your Mac.
Be aware, that Your account has been suspended may be able to affect the browsers Safari, Google Chrome, Mozilla Firefox, Edge and Opera. It may they perform unwanted activities on your Mac.
Such can turn out to be showing advertisements of all types, slowing down your Mac's performance and even infecting your Mac with other viruses by showing you dangerous ads.
Is Your account has been suspended a Virus?
No, but it is just as risky. The Your account has been suspended object is not entirely a virus but it is still as dangerous as a virus for your Mac and your information. The main reason for that is because Your account has been suspended can use cookies and other tracking technologies that may obtain personal information from your Mac while you are browsing.
It may also cause dangers and may lead to risky websites, such as:
- Phishing sites.
- Web pages that are scam.
- Sites that may contain viruses.
These are the main reasons why threatening is considered by experts to be indirectly dangerous to your Mac.
Can my Mac get virus?
The answer to this question is "yes". Unfortunately it opened happens that Mac devices become infected with different types of malware, adware and other threats. This causes a lot of problems for both companies and users.
How did I get Your account has been suspended?
Your account has been suspended could be spread to Mac computers via several methods. One of those methods is via the installers of third party apps. This technique is called software bundling.
Also, Your account has been suspended adware could be included in the installer steps of an app you may have downloaded for your Mac from a third party website. Search app could be a media player or some other free software you may have tried to recently install.
You may have missed Your account has been suspended, because it could be hiding in one of the install steps or could be offered as a "free extra" or an "optional offer".
How to remove Your account has been suspended from my Mac?
By removing its core files. To get rid of Your account has been suspended from your Mac, security experts strongly advise to scan it with a professional anti-malware app for Mac.
An anti-malware security app has the capability of scanning all of the areas in your Mac were Your account has been suspended could be residing.
It will also make sure that Your account has been suspended is permanently gone from your Mac and that your Mac is safe in the future.
How to protect my Mac from viruses?
To protect your Mac from all sorts of virus threats, you can can minimize the risk of getting a virus in the first place. This is why we strongly recommend that you take the following steps for protection on your Mac below:
1. Register for a VPN service of your choice.
2. Clear the cookies that are on your web browsers and uninstall any browser extensions from them that you believe are suspicious.
3. Download and install reputable malware removal and protection software.
4. Always check if the website you're visiting has HTTPS instead of just HTTP in its address. This indicates that a site is secure.
5. Do not type any personal info on websites which are with low reputation or you can't trust.
6. Always check if the site you're visiting is the real web page at not a fake one by looking at the address bar. Many fishing websites that contain viruses change one or two letters in the main domain name of the site they're trying to mimic.
7. Always link your cell phone phone to your Bank Accounts, PayPal, Facebook, Gmail, Instagram and other accounts. This will allow you to see notification if somebody else logged in from your account and makes account hijacking nearly impossible.
8. Always find a way to backup all your important files regularly. You can save them on a USB stick or use Cloud backup services, like Google Drive. iDrive, Onedrive and others.
