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“AppleID Disabled for Security” E-Mail Scam Virus – How to Remove It

This blog post has been made with the main goal to explain to you what is the “AppleID Disabled for Security” e-mail phiishing scam and how you can prevent it from infecting your Mac or remove it in case you have clicked on the link.

A new phishing scam that is allegedly related to a virus was recently detected to be spread via e-mai. The scam’s goal is to trick victims that their AppleID was used t sign in to a new web browser and their Apple ID has been temporarily disabled for security reasons. The e-mails aim to get victims to click on a phishing URL that may lead victims to an unsafe web page, which can also cause malware infection on their Mac. If you have received the “AppleID Disabled for Security” e-mail message, then we stronlgy suggest that you read this article.

Threat Summary

Name “AppleID Disabled for Security”
Type Scam/Malware for Mac OS
Short Description A scam that aims to get victims to click on an unsafe web link that may lead to malware infection or a phishing scam page.
Symptoms An e-mail, claiming that “Your Apple ID was used to sign in to a new web browser.”
Distribution Method Via e-mail spam messages.
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User Experience Join Our Forum to Discuss “AppleID Disabled for Security”.

“AppleID Disabled for Security” – How Did I Get It

The “AppleID Disabled for Security” scam is usually spread via e-mail. The bad news here is that cyber-criminals often “do their homework” before just randomly sending e-mails to people. What they do is they pay in the nderground markets and the deep web marketplaces for lists of active e-mail addresses of Mac users and then they use this massive list to send spam mail. To make the mails spam free, the crooks may send different scareware messages as they usually have several templates organized beforehand. One of the most often used are:

  • “Your account is closed.”
  • “Your AppleID has been discontinued.”
  • “Your computer is infected with a virus.”
  • “I have control over your camera and microphone.”

“AppleID Disabled for Security” – Further information

The “AppleID Disabled for Security” scam has a main goal to get users to click on the link on the e-mail that is sent to them. The e-mails sent to users often appear like the following:

Dear Sir

Your Apple ID was used to sign in to a new web browser.

Date and Time : Jan 18, 2019
IP Address : 95.31.18.119
Country : Russia

Your Apple ID has been temporarily disabled for security reason.
When you see this alerts, you can go to https://iforgot.apple.com to unlock your account with your existing password.
Your Apple ID will permanently disabled if you do not verify your identity under 24 hours.

Sincerely,

Apple Support

Apple ID | Support | Privacy Policy
Copyright © 2018 All Rights Reserved.

Once the victim clicks on the e-mail, he or she is immediately redirected to a web page whose main goal is to get users to either type in their username and password on a fake Apple Cloud login page or the page may automatically slither malware onto the victims computers. The outcome of this is that your Mac may be compromised by a dangerous malware strain, whose main purpose may be to:

  • Log the keystrokes you type.
  • Steal your Apple Username and Password.
  • Steal other saved passwords on your browsers and apps.
  • Gain control over your camera and microphone.
  • Take screenshots.
  • Obtain permissions on your Mac.
  • Install apps.
  • Steal files from your Mac.
  • See what you are doing in real time.
  • Obtain your IP address and location.

If you have detected e-mails with this content, then we strongly suggest that you focus on removing those e-mails from your Mac and that you secure it from various types of viruses.

Remove “AppleID Disabled for Security” Virus from You Mac

If you believe that clicking the link may have compromised your Mac’s security, then please do follow the instructions below. They are created to help you find if any viruses are installed on it as a result of opening the “AppleID Disabled for Security” scam mails. If manual instructions do not help you in finding out the suspicious app or virus files that are added on your mac as a result of the “AppleID Disabled for Security” e-mails, then we strongly suggest what most experts would recommend – download and run a free scan with an advanced malware removal tool for Macs. This will ensure that all the unwanted and malicious files, related to viruses, like the “AppleID Disabled for Security” threat are deleted permanently and that you system is protected against future infections as well.

Ventsislav Krastev

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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REMOVE IT NOW (MAC)
with SpyHunter for Mac
“AppleID Disabled for Security” may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall “AppleID Disabled for Security” and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to “AppleID Disabled for Security”:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to “AppleID Disabled for Security”. If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to “AppleID Disabled for Security”. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove “AppleID Disabled for Security” via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as “AppleID Disabled for Security”. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove “AppleID Disabled for Security” – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the “AppleID Disabled for Security” will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove “AppleID Disabled for Security” files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as “AppleID Disabled for Security”, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for “AppleID Disabled for Security”:


Download

SpyHunter for Mac




“AppleID Disabled for Security” FAQ

What is “AppleID Disabled for Security” on your Mac?

The “AppleID Disabled for Security” threat is a potentially unwanted app or likely a Mac virus. It may slow your Mac down siginficantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your Mac.

The creators of such unwanted apps work with pay-per-click schemes to get your Mac to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your MacOS.

Can my Mac get a virus?

Yes. As much as any other device, Apple computers do get viruses. Apple devices may not be a frequent target by malware authors, but rest assured that the following Apple devices can become infected with a virus:

  • iMac
  • Mac Mini
  • Macbook Air
  • Macbook Pro
  • iPhone
  • iPad

What are the symptoms of “AppleID Disabled for Security” on your Mac?

There are several symptoms to look for when this particular threat and also most Mac threats in general are active:

Symptom #1: Your Mac may become slow and has poor performance in general.

Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.

Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.

Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.

Symptom #5: You see suspicious processes running in your Mac's Activity Monitor.

If you see one or more of those symptoms, then security experts reccomend that you check your Mac for viruses.

What types of Mac threats are there?

According to most malware researchers and cyber-security experts, the threats that can currently infect your Mac can be the following types:

  • Rogue Antivirus programs.
  • Adware and hijackers.
  • Trojan horses and other spyware.
  • Ransomware and screen-lockers.
  • Cryptocurrency miner malware.

What to do if I have a Mac virus, like “AppleID Disabled for Security”?

Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses, tracking cookies and unwanted adware apps plus take care of them quickly. This saves time for manual removal that you would otherwise have to do.

How to secure my passwords and other data from “AppleID Disabled for Security”?

With few simple actions. First and foremost, it is imperative that you follow these steps:

Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.

Step 2: Change all of your passwords, starting from your e-mail passwords.

Step 3: Enable two-factor authentication for protection of your important accounts.

Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.

Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.

Step 6: Change your Wi-Fi password.

Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.

Step 8: Install anti-malware software with real-time protection on every device you have.

Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.

If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.

More tips you can find on our website, where you can also ask any questions and comment about your Mac problems.

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