Remove "Your Computer Was Disabled" Tech Support Scam
THREAT REMOVAL

Remove “Your Computer Was Disabled” Scam

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This article will aid you to remove the Your Computer Was Disabled scam fully. Follow the tech support scam removal instructions at the end of the article.

Your Computer Was Disabled is a message seen on various websites that host a tech support scam with a phone number that allegedly belongs to Microsoft support. Pop-ups that show constantly lock your browser on that current landing page. The browser can be shut down in some cases, without any negative effects, but in other ones your computer and browser might get affected further with more malware. Most variants of this scam feature a background image that aims to look like a Windows error page. Do not call any phone numbers and read more about the scam below.

Threat Summary

NameYour Computer Was Disabled
TypeTech Support Scam
Short DescriptionA number of tech support scams trying to scare you that your computer is disabled, because it is “contaminated with malware”. You are provided with a phone number to a supposed Microsoft tech support team.
SymptomsPop-up boxes, messages, and redirects appear in your browser. It is not excluded for there to be a lock-screen function among these, or your PC freezing because of the activity going on in your browser related to the scam.
Distribution MethodFreeware Installers, Suspicious Sites, Redirects
Detection Tool See If Your System Has Been Affected by Your Computer Was Disabled

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User ExperienceJoin Our Forum to Discuss Your Computer Was Disabled.

Your Computer Was Disabled – Spread

Browsing the Web can be dangerous, especially when you reach new and unknown websites by causally browsing and they turn out to be malicious. Clicking on advertisements or targeted content could have hidden links that redirect you to dubious online places. That is the most common way in which this kind of a tech support scam can use for its spread. Other websites could be filled with advertisements and redirect links and you could land on a page which has the Your Computer Was Disabled message.

Freeware applications, regarded as PUPs (potentially unwanted programs) could also distribute this sort of scam. Different software could cause the scareware to appear in your browsers or another related Microsoft Tech Support scam. Such websites usually come with third-party installations and freeware packages. These packages tend to have extra features selected for installation from the get-go. To avoid installing any additional features could be done if you find Advanced or a Custom settings.

Your Computer Was Disabled – In Depth

Your Computer Was Disabled is one of a few messages related to a tech support scam. The scam doesn’t differentiate much between the domains which are involved with it, but they use different phone numbers. There is one domain which is currently spreading this scam recently, but more domains could be involved in the whole scheme.

All of these technical support scams are shown with pop-ups as alerts and are trying to scare you into calling the phone number given on the page. To make it sound more trustworthy, the scammers have put the Microsoft name as the supposed entity which has blocked the page or browser. The phone number used with the 8vlxervercrush57report.tk/ket/ domain is the following:

  • (877) 374-3014

There could be plenty more phone numbers associated with this scam, depending on the URL addresses and landing pages involved. The criminals that are on the other end of the telephone line will try to trick you into believing that they are part of some sort of an official tech support team of Microsoft and say they are employees there. That is definitely a lie. The most common pop-up with the message Your Computer Was Disabled looks like this:

The full message reads the following:

YOUR COMPUTER WAS DISABLED
Error Code # XLMR01F7985
Call MS Technical Support: (877) 374-3014
Try not to ignore this important warning.
In the event that you leave this without fixing this issue, access to your PC will be expelled to anticipate further obliteration to our system.

Your PC has alerted us that it was contaminated with malware. The following information is in threat:
1. Facebook Details
2. Credit Card information
3. Email Credentials
4. Browsing History and information

You should get in touch with us quickly so our specialists can direct you through the rebuilding procedure by telephone. If it’s not toll much trouble call us in the next 3 minutes to alert sever damage/loss data of your PC.
Contact MS Expert: (877) 374-3014 (Toll-Free)

In case you see any of those messages, know that they aren’t official messages from Microsoft or any Windows related programs. Also, no matter how many pop-ups, alerts and message boxes are displayed, remember that this is just scareware that is trying to trick you into calling the (877) 374-3014 phone number that goes along with the corresponding message. More than one domain is involved with pushing this scam, and you should pay more attention to the websites you are visiting and check if they are truly legitimate.

Your browser or computer screen can become locked and may seem like your whole screen is blocked and totally inaccessible. In such a situation, you could try clicking the “Windows” button and combinations such as “Ctrl+Alt+Del” or even the “Close” button to check if you still can interact with your computer system.

The scammers want to make you believe that the only way to fix your computer device is by calling one of the phone numbers, provided on your screen. They also will blatantly lie to you that they are an expert team of technicians and as already mentioned above, in most cases pretend to be Microsoft employees. Not even a small fraction of that is true. Also, note that most of the time the person on the other line has an Indian accent or is from India – that is not racist or discriminatory in this case, but sadly it may be true. The whole scam is made in a way to convince you into calling the provided telephone numbers, based firmly on scareware tactics.

Do NOT call any of the phone numbers in any circumstance. It is not toll free as presented on the websites, and even the shortest of calls could cost you next to a small fortune. Moreover, while the con artists can present themselves as Microsoft employees or similar experts or even partners, they will try to acquire personal information and financial data from you. That information can be sold, and you could get into more problems, such as identity theft, your bank accounts getting emptied etc.

Remove “Your Computer Was Disabled” Scam

To remove the Your Computer Was Disabled tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Tsetso Mihailov

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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